Beautykick Reviews 5,524

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 766 reviews, reviewers had a great experience with this company. Many customers are happy with the competitive pricing and value for money, often finding products cheaper than elsewhere. The service is frequently described as excellent, with people appreciating the communication and updates regarding their orders. Reviewers also highlight the fast delivery, with many orders arriving quickly and well-packaged. However, some customers also noted issues with tracking information not being consistently provided or easily accessible. A few other people also felt that they received incorrect or poorly packaged products, leading to damaged or leaked items. There were also instances where orders were cancelled or never received, causing dissatisfaction.

What people talk about most

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising the speed and... See more

Product

Reviewers highlight ambiguous aspects of product quality and order accuracy. Many customers praise the good... See more

Order

People report ambiguous experiences with order, with many praising the ease of ordering, quick delivery, and... See more

Price

Reviewers consistently express satisfaction with the pricing, often describing it as excellent, reasonable,... See more

Service

Clients share positive opinions on service, frequently highlighting its excellence, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered Babyliss Pro Trimmers on 30th December. They arrived on 3rd January. Fast delivery despite it being Christmas. Was originally a little concerned due to all the negative feedback, but I thoug... See more

Company replied

Rated 5 out of 5 stars

Competitive pricing, good selection of products and fast delivery. Order arrived also well packaged. As an improvement, I would suggest you send an email with the tracking info or add it to the 'Orde... See more

Company replied

Rated 5 out of 5 stars

Found my favourite tingle sunbed cream ,, site was easy to navigate,,, tracking was provided & posted & received very quickly. On arrival items were very well packaged & I got these at a fantastic pr... See more

Company replied

Rated 5 out of 5 stars

Amazing. I always forget to log into my account before ordering, so I cant get my tracking info. Their customer service is spot on. Fully recommend buying from here. If you buy semi's, then these ha... See more

Company replied


Company details

  1. Beauty Supply Store

Information provided by various external sources

BeautyKick offers over 20,000 products from the very best UK and International brands. We stock salon favourites such as Olaplex & ghd to beloved retail products like Milani & Real Techniques. Beauty Kick are constantly introducing new brands, influenced by customer demand and new trends and ingredients.


Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

5-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

Great service.

Great prices and quick delivery, couldn’t ask for more.

January 28, 2026
Beautykick logo

Reply from Beautykick

Hello Jai,

We're happy to hear that you received great prices and quick delivery. Thank you for your positive feedback; we appreciate you taking the time to share.

Kind regards,
BeautyKick!

Rated 5 out of 5 stars
Beautykick logo

Reply from Beautykick

Hello Anne,

We're happy to hear that you had a great experience with our product and delivery service. Thank you for your positive feedback!

Kind regards,
BeautyKick!

Rated 2 out of 5 stars

Wrong order

I have been sent vitamins but the amount is incorrect, after quite a few emails, I am yet to receive the correct amount I paid for.

Their customer service could be better.

February 4, 2026
Unprompted review
Beautykick logo

Reply from Beautykick

Hello Amelia,

We regret to hear that you received an incorrect amount of vitamins and that our service has not met your expectations. We appreciate your feedback and have passed this further to our management team leader who will be in contact with you shortly to resolve this matter for you today!

Apologies once again we will assure to resolve this as soon as possible.

Best Wishes,
BeautyKick Team!

Rated 5 out of 5 stars

Excellent in every way.

Excellent service, great product, very positive experience all round. Would definitely recommend and will use again.

January 26, 2026
Beautykick logo

Reply from Beautykick

Hello Stuart,

We're happy to hear that you had such a positive experience with our service and product! Thank you for your recommendation; we appreciate your intention to use our services again in the future.

Kind regards,
BeautyKick!

Rated 5 out of 5 stars

Fast delivery and good prices

I had not come across this website before. But the prices were very competitive and I received them quickly.

January 11, 2026
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Reply from Beautykick

Hello Marta,

We're happy to hear that you had a positive experience with our competitive prices and quick delivery. Thank you for sharing your feedback; we appreciate it!

Kind regards,
BeautyKick!

Rated 1 out of 5 stars

Beauty kick is the worst online company…

Beauty kick is the worst online company that I have ever used.I ordered various shampoos. And they sent the wrong product. After 9 emails to them and returning the item they kept me waiting 15 days before sending the replacement. Again they returned the wrong product to me and now the correct product is out of stock.
Dreadful Service Avoid if possible.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent price fast delivery will use…

Excellent price fast delivery will use again

January 24, 2026
Beautykick logo

Reply from Beautykick

Hello Julie,

We appreciate your positive feedback! We are so glad that you found our price excellent and our delivery fast. We value your intention to use us again.

Kind regards,
BeautyKick!

Rated 1 out of 5 stars

Received my order which was poorly…

Received my order which was poorly packaged and needless to say 2 of the products had leaked everywhere and the lid on another product had cracked. This was a gift so couldn’t give it in the condition it arrived so it was all sent back.

January 10, 2026
Rated 5 out of 5 stars

Easy to order

Easy to order, good price and quality. Delivery time as stated.

January 9, 2026
Beautykick logo

Reply from Beautykick

Hello Lorraine,

We're happy to hear that you found the ordering process easy and were satisfied with the price and quality. We appreciate your positive feedback regarding the delivery time.

Kind regards,
BeautyKick!

Rated 1 out of 5 stars

Non existent customer service!

I purchased a battery shaver for my husband for Christmas, but after a few days of use it was extremely hard to turn on and off. I sent the razor back two weeks ago and I’ve heard nothing. I have a postal tracker to say it was received by them. I have tried calling but their voicemail is full, I have tried emailing and had nothing back.

January 20, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered product on the 22nd January…

Ordered product on the 22nd January this year and I've still not received it yet poor very poor indeed 😡 email beautykick heard nothing back disgusting I won't be using them again no update on nothing and nothing about a refund 😕

January 22, 2026
Rated 5 out of 5 stars

very fast delivery!

Very, very fast delivery!

January 31, 2026
Beautykick logo

Reply from Beautykick

Hello John,

We're happy to hear that you received your order so quickly! Thank you for your positive feedback; we appreciate it.

Kind regards,
BeautyKick!

Rated 5 out of 5 stars

Cheaper than Amazon

Cheaper than Amazon, prompt, and with an added bonus of serum to complement the shampoo and conditioner, which I'd never tried before, but really like!

January 20, 2026
Beautykick logo

Reply from Beautykick

Hello,

We're happy to hear that you found our prices better than elsewhere and appreciated the promptness. We're also glad you enjoyed the complimentary serum! Thanks for your positive feedback.

Kind regards,
BeautyKick!

Rated 5 out of 5 stars

Good products

Good products
Quick service
Would use again

January 5, 2026
Beautykick logo

Reply from Beautykick

Hello Nicola,

We're glad you enjoyed your experience with our products and quick service. Thank you for your positive feedback; we appreciate it and your willingness to use us again.

Kind regards,
BeautyKick!

Rated 1 out of 5 stars

Hopeless

Placed an order on 13th January, still haven’t received it.
No reply to my messages.
Nothing good to say except think twice before you place an order.

January 13, 2026
Rated 2 out of 5 stars

Nor impressec

I'm sorry but I placed an order and was sent the wrong item and this is a couple of weeks ago .
I have returned the items and as still waiting for a refund .

January 18, 2026
Rated 5 out of 5 stars

Good service from Beautykick but…

Good service from Beautykick but delivery by Royal Mail was long

January 4, 2026
Beautykick logo

Reply from Beautykick

Hello Customer,

We're happy to hear that you had a good experience with our service. We appreciate your feedback regarding the delivery time, and we'll pass this on to Royal Mail.

Kind regards,
BeautyKick!

Rated 4 out of 5 stars

Product great but delivery slow

Really happy with the product and the price point. Ordering easy. Only downside is it took longer to arrive than I’d have liked

January 4, 2026
Beautykick logo

Reply from Beautykick

Hello,

We're happy you're pleased with the product and the easy ordering process. We appreciate your feedback and regret that the delivery took longer than expected.

We hope you enjoy your order and look forward to welcoming you back again in the future.

Kind regards,
BeautyKick!

Rated 4 out of 5 stars

Happy customer

Good prices

January 18, 2026
Beautykick logo

Reply from Beautykick

Hello Evelyn,

Thank you for your feedback!
We hope you enjoy your order and look forward to welcoming you back again soon!

Kind regards
BeautyKick!

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