Beauty Outlet Reviews 634

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

This was my first time ordering from this website and I’m very impressed. The prices are excellent, delivery was next day, and I was able to find a discontinued product I had been searching for.

Rated 5 out of 5 stars

Beauty Outlet are fantastic!! I managed to find an eyeshadow on their website, that I have used for sometime that no longer seemed to be sold on the high street.Not only was it a fantastic price and... See more

Rated 3 out of 5 stars

I originally left a negative review as I had received makeup that was out of date. Since contacting Beauty Outlet customer services, they have given me a full refund and have assured me that date chec... See more

Company replied

Rated 5 out of 5 stars

Fantastic value ordered skinny tan ( tan & Ton wonder serum 144ml express one hour’s normally my sister paid £31.99 for one I find it on this site £3.99 each it’s best bargain of the year I ordered... See more

Company replied

Company details

  1. Cosmetics Store

Written by the company

Our vision is simple: to deliver the widest choice of beauty products available at the most competitive prices. We’re relevant, fast moving and have an acute awareness of trend. Beauty Outlet caters for all ages and our teams are trained in offering tailored advice for personal needs. We make a difference to how people look and feel and are committed to consumer experience.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

634 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

This was my first time ordering

This was my first time ordering from this website and I’m very impressed. The prices are excellent, delivery was next day, and I was able to find a discontinued product I had been searching for.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great prices and customer service

I was looking for a lipstick that I loved but the colour seemed to have ben discontinued. Found it on Beauty Outlet. Had never heard of them before but will defo be heading back. Ordered on the Sunday, arrived Tuesday. Cannot fault. The thank you for shopping with us note and who it was packed by is a nice touch.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Beauty Outlet are fantastic!

Beauty Outlet are fantastic!! I managed to find an eyeshadow on their website, that I have used for sometime that no longer seemed to be sold on the high street.Not only was it a fantastic price and cheaper than I've ever paid, it was dispatched super fast and arrived the next morning, securely packaged.First class service all round. Thank you.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

FIRST CLASS CUSTOMER SERVICE

I have ordered many times from Beauty Outlet and am
always delighted with the products and careful
packing, with my recent order one item was not up
to standard I emailed and sent a photo, today I
received a replacement well packed and perfect
well done Beauty Outlet other companies should
take note.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

Great Place to Get Beauty Supplies

I love this website! They have a lot of items to choose from and the products are really well priced. Delivery took 5 days which was more than I expected but I am happy with the items, how they were packaged and the ease of finding what I was looking for.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Fast Delivery and great value

Ordered on the Tuesday evening and my package was delivered Thursday morning! So impressed with how quickly it came and also at a fraction of the price of anywhere else

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Ordered twice from this company and will be spending alot more and spreading the word to my family and friends.

This company upholds everything it says, "before leaving any negative feedback, give us an opportunity to resolve it" and so they did in a speedy timely manner. I had a very minor issue and this company replied within hours and resolve it.

100% for customer services, speedy delivery, secure packaging and immaculate goods.

100% recommend anyone who is thinking of ordering from Beauty Outlet. You will not be disappointed. It will be your 'go to' if you need make up or anything else.

I myself had been in customer service for over 40 years, and this company is on point. Customer service is vital, especially regarding online orders, it builds trust. Many companies have lost that.

Well done to everyone who was involved in my order, from start to finished. I appreciate you all for the service I received.

Thank you.

Tia. Xx

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Beauty Outlet

I never heard of Beauty Outlet before, I was looking for Face Foundation and I came across this site. I placed my order and it took 2 days and it was packed Beautifully by a Lady call Sophie. To Sophie Thank You, I will be ordering more beauty and skincare, Excellent

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous makeup, excellent price

I was able to get makeup that I am finding it harder to source and at such an excellent price too. Thank you so much the service and delivery was also excellent, efficient and very quick. Thank you.

January 12, 2026
Unprompted review
Rated 2 out of 5 stars

Mystery makeup box which probably testers with all expired products

Yesterday I went to get some gifts from your store in MC Arthur Glen, all staff were very kind and helpful. I saw a mystery makeup box which would be perfect as a birthday present. And I checked inside of the box same day and there were no product inside just bottles empty or with a miniature amount of product which they all looked expired and all seemed as if they were all testers, as they weren't sealed and we're absolute empty for £8 this is disgusting because I had paid for all testers which I could've gotten full and new product but I had nothing worthy inside. Is there any sort of way I can get a refund for this please? As I haven't dared to use anything. I wouldn't risk it at all!

January 10, 2026
Unprompted review
Beauty Outlet logo

Reply from Beauty Outlet

Thank you for getting in touch and for your kind words about our store team.

We’re very sorry to hear about your experience with the mystery makeup box. This is not the standard we provide.

To help us resolve this matter, please email us at CS@beautyoutlets with your details and a brief summary of the issue.

Our customer service team will be happy to assist you further.

Kind regards,
Customer Support Team
Beauty Outlet

Rated 5 out of 5 stars

Good products and good customer…

Good products and good customer service! I recommend them.

January 10, 2026
Unprompted review
Beauty Outlet logo

Reply from Beauty Outlet

Thank you for your kind feedback!

We’re delighted to hear you’re happy with our products and customer service. Your recommendation truly means a lot to us, and we look forward to welcoming you back again soon.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

I ordered a gift for my daughter for…

I ordered a gift for my daughter for Christmas and I didn’t think it would come in time but it came the next day just in time for Christmas!

December 23, 2025
Unprompted review
Beauty Outlet logo

Reply from Beauty Outlet

We’re delighted to hear your order arrived in time for Christmas and that we could help make your daughter’s gift extra special. We really appreciate your support and hope to see you shop with us again soon.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

Would recommend

Super quick delivery. Easy to track in the Shop app.
Products as described, and at a great price.
Love the fact that my parcel came with a personalised note saying who packed it, nice touch.
This is the first time I have shopped with this company online, as usually visit their physical store at Gunwharf Quays (also great).

December 16, 2025
Unprompted review
Beauty Outlet logo

Reply from Beauty Outlet

Thank you for taking the time to leave such a lovely review!

We’re so pleased to hear you enjoyed the quick delivery, easy tracking, great prices, and the personalised touch in your parcel. It’s also wonderful to know you enjoy visiting our physical store as well.

We truly appreciate your support and look forward to welcoming you back both online and in-store.

Kind regards,
Customer Support

Rated 5 out of 5 stars

12th dec

Fast delivery , packed lovely beautiful eyeshadows , thankyou so much too chloe who packed fabulous. Thankyou and best wishes for Christmas 🎄 💫💫💫✨

December 12, 2025
Unprompted review

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