Beauty Scents Candles Reviews 

201
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the candles for their beautiful design, amazing and rich scents, often noting they fill entire rooms with fragrance even when unlit. Many people find these products make perfect gifts due to their exquisite craftsmanship, appealing presentation, and unique qualities compared to other options. Reviewers frequently highlight the excellent and secure packaging, ensuring items arrive safely and intact. The delivery service is often described as prompt, efficient, and reliable, contributing to a swift overall experience from ordering to receiving; however, some customers also noted that delivery occasionally took longer than expected.

What people talk about most

Product

Reviewers highlight positive aspects of product, particularly praising the beautiful design and amazing... See more

Quality

Clients share positive opinions on quality, consistently praising the beautiful, handmade candles for their... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast, efficient, and... See more

Order

Reviewers mention ambiguous feedback about order, with some finding the ordering process easy and expressing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second candle which I have ordered from Beauty Scents. Such a reliable service and the candles are so well packaged that they arrive perfect. The range of candle scents and the beautifull... See more

Rated 5 out of 5 stars

This candle smells absolutely amazing — the fragrance is rich, warm, and fills the entire apartment within minutes. It creates such a cozy and inviting atmosphere, without being overpowering. What im... See more

Rated 5 out of 5 stars

Beautifully fragranced and they look amazing too. So pleased to discover there website after purchasing in Vinegar Hill Stratford upon Avon, have now purchased 4 more candles.

Rated 5 out of 5 stars

Beautiful well made candle that smells amazing. I got the Mulled Wine scent. It fills my lounge with beautiful fragrance even without being lit! Can definitely recommend and I will be buying more.


Company details

  1. Candle Store

Written by the company

Scented Soy Candles and wax melts - handmade in Peterborough.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

201 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(201)

43 reviews in the last 12 months

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Rated 1 out of 5 stars

Disappointing product and service

Ordered coconut candle it arrived with poor packaging (It was a gift) it looked damaged but as it was a natural it might have just been part of the coconut. The beans that were part of decoration were mainly submerged and didn’t look like the picture. The most disappointing was the smell. It was overwhelmingly soy rather than the pineapple scent. You could smell the pineapple but only if you put your nose in it - not highly scented and it was overridden by soy. As a gift it would be disappointing so I would return.
The worst thing about this is the service.
I emailed to say about damaged packaging etc… no response. I emailed about the no response… no response. I then returned the item (at my expense - which it shouldn’t be with a defective item) and yet still no response OR refund. I went on web chat - no response!

I am now without item or refund which I’m sure breaches consumer rights. I would not recommend.

June 20, 2021
Rated 5 out of 5 stars

Beautiful candles

The candles were beautiful but arrived damaged. The company sent a new set by first class return post. A very good experience and I would shop here again.

May 29, 2021
Rated 5 out of 5 stars

Beautiful candles

These candles smell & look gorgeous. I bought them for a friend for her birthday as I had been given some myself as a gift & was impressed with the lovely smell & appearance of the candles. They burn down really well too. Quick delivery & in a gift box - perfect!

May 25, 2021
Rated 1 out of 5 stars

Still waiting for delivery & was told…

Still waiting for delivery & was told you were waiting for delivery of soy. Thought as your products were all soya based you would always have adequate supplies.
I had to ring u to ask when delivery was going to be made.
Very disappointed as needed candle for present.

April 18, 2021
Rated 5 out of 5 stars

Smells amazing!

Smells amazing, I got these as a Mother’s Day present and have had them stored in my car, until the big day, the car smells beautifully 😁

March 11, 2021

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