Beautystoredepot Reviews 

I never received my products. Order confirmed in January. It looks like my products are in Budapest.

Please either deliver it in the next week or refund my money now.

Horrible communication. Ended up canceling my order.

Order placed feb 26. No communication regarding my order except for acknowledgement on the day I placed my order that it had been received. I tried calling customer service but there is no answer. Yesterday I sent an email. If there is a problem with delivery then let me know. No communication whatsoever ever is inexcusable.

I still haven't received my order from February, and it's now the 18th of March! I have NEVER had such horrible service from BSD before, but don't expect a good review when you send the review request before you send the order!

I was told that there were some supply chain issues. My order was placed on 2/21/23. On 3/7/23 (2 weeks) I emailed to determine the status of my order as I noticed my credit card was charged for my order, but I had received no communication on the status of my order. They were very prompt on responding to me saying it would be another 1 1/2 weeks until my order was filled and inquiring if I wanted a refund. I said No, if they were quite sure my order would be sent in the time frame. I still haven't received my order or any communication.

I have yet to receive my product which I ordered February 21. Interesting you’re sending me a survey I would say check your outgoing.

I placed my order on 2/15/23 and as of 3/16/23 I still have not received my order but my credit card has been charged for the order. I tried calling customer service but all I get is a busy signal. I also sent an inquiry two days ago but have yet to receive a reply. Where is my order?

I'm still waiting for my order that was ordered on February 22. Nobody has gotten back to me.

I've always had a good experience ordering from Beauty Store Depot. This time, I placed my order on Feb. 16th, my credit card was charged. Today is March 15th and it still hasn't been shipped. There are delays in fulfillment, however I feel that credit cards shouldn't be charged until items are shipped.

3-29-23 I finally got a reply email after emailing two times and calling two times (leaving voicemails, because nobody answers). I've cancelled my order and asked for a refund. Very poor customer service this time. I will not be patronizing this company again. I re-ordered from a different company.

Our order was placed on February 22, and no information yet on when it will be shipped.

Terrible! Still haven’t received the product I ordered February 7th 2023. I will not order from this website again. I’ve called and left messages but no return call or email. There’s no website to reach out asking for help.

I’ve been very pleased with the service. My orders are handled quick and I have no problem with returns.

My credit card was billed immediately and my product never arrived. I did not receive an email even saying it had shipped. I spent two weeks trying to call the company and only got voicemail. I left three messages and no one ever called me back. I have finally disputed the charge on my credit card.

I still haven't. Received my shampoo and conditioner!!!

I am still waiting for .66% of my order…it has been 4 weeks

Still have not received the order I placed on February 6 although my credit card was charged the same day! Please contact me immediately!

BSD offers high-quality products at a reasonable price and shipping is fast and free. They always include free samples with each order. I only order from BSD - a Texas company.