Beaux Tapis Reviews 81

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Literally cannot believe the bargain I got with my new rug! Can’t wait to share it on instagram! And I think I may need another for my kitchen! Quick and speedy delivery and a lovely quality rug!

Rated 5 out of 5 stars

The rug was a lot lower in price than many others I had been looking at so I was a bit wary but I was so pleased when it arrived! Perfect colour and design, super soft and feels incredibly high qualit... See more

Company replied

Rated 5 out of 5 stars

I absolutely love my rug. I'm always dubious about ordering from a company I've not ordered from before, but I am not disappointed. The rug is really good quality and I love the design and colour (... See more

Company replied

Rated 4 out of 5 stars

Excellent price, fast delivery. Slight defect In the pattern but can cover it with the furniture so no too bothered.

Company replied

Company details

  1. Carpet Store

Information provided by various external sources

Exceptional quality and durability on amazing rugs for your home. Ethically sourced sophisticated rugs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

81 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service & quality from Beaux Tapis

Brilliant service from Beaux Tapis, my order actually arrived early! The quality of the rug is great & good value for money. Would definitely purchase from them again.

April 26, 2020
Unprompted review
Beaux Tapis logo

Reply from Beaux Tapis

Many thanks for your lovely review, Heather! We aim to delight our customers every time and we are so pleased that we were able to meet your expectations!

Rated 5 out of 5 stars

Fast delivery & great rug

Fast delivery. Lovely product. Just what I wanted.

April 22, 2020
Unprompted review
Beaux Tapis logo

Reply from Beaux Tapis

Thank you for leaving us such a lovely review. We are thrilled that you are happy with your new rug!

Rated 5 out of 5 stars

Super fast delivery and in love with…

Super fast delivery and in love with the rug I ordered 😃

April 21, 2020
Unprompted review
Beaux Tapis logo

Reply from Beaux Tapis

Thank you for leaving us such a lovely review. We are thrilled that you are happy with the speedy delivery and we hope you enjoy your new rug!

Rated 5 out of 5 stars

Love the rug and it’s excellent with my…

Love the rug and it’s excellent with my garden furniture need some more sunny weather to take advantage of it

April 18, 2020
Unprompted review
Beaux Tapis logo

Reply from Beaux Tapis

Thank you so much for your wonderful review. We will make sure to share it with our team, and we hope that the sunny weather will soon allow you to enjoy your new purchase!

Rated 5 out of 5 stars

Really beautiful rug

Really beautiful rug, I was looking for a grey rug with a vintage touch that was the right size for my small living room and at the right price. This rug ticked all of the boxes, and is such an affordable price - cheaper than other rugs at discount home stores which are plain and basic.
I went for the 120 x 170cm rug to sit in front and slightly under our 4 seater corner sofa and it’s definitely the right size for us.
The delivery was superb, especially given the current circumstances, it arrived within 48 hours of purchase!
Well done beaux tapis - I have had such a wonderful experience shopping with you and will definitely come back in the future.
I was in need of cheering up and this certainly helped!

April 16, 2020
Unprompted review
Beaux Tapis logo

Reply from Beaux Tapis

Thank you so much for your kind words, Danielle. We really appreciate you taking the time out to share your experience with us and we count ourselves lucky for customers like you. We look forward to seeing with you again in the future!

Rated 5 out of 5 stars

Amazing service the delivery was so…

Amazing service the delivery was so quick !! Love the product grey quality for the price , will definitely shop again

April 16, 2020
Unprompted review
Beaux Tapis logo

Reply from Beaux Tapis

We would like to thank you for this amazing review. We couldn’t be happier that you love your new rug!

Rated 5 out of 5 stars

Excellent quality rug

Excellent quality rug. Super fast delivery especially due to everything that’s happening right now with COVID19. Ordered bank holiday Monday and it arrived Thursday morning. Would definitely recommend and will definitely be using your services again. Thank you so much.

April 16, 2020
Unprompted review
Beaux Tapis logo

Reply from Beaux Tapis

We are so grateful for your kind words. Thanks for sharing your review with us and the Trustpilot community.

Rated 5 out of 5 stars

I couldn’t live my rug anymore

I couldn’t live my rug anymore. The quality is fantastic and the design is beautiful.

April 10, 2020
Unprompted review
Beaux Tapis logo

Reply from Beaux Tapis

Hi Katie,

Thank you so much for your wonderful review, were are so happy that you are pleased with your new rug!

Rated 5 out of 5 stars

Excellent!

The rug which I bought is really nice . It looks amazing in my living room. I highly recommend, lovely quality!

March 26, 2020
Unprompted review
Beaux Tapis logo

Reply from Beaux Tapis

Thank you so much for your wonderful review, were are so happy that you are pleased with your new rug!

Rated 5 out of 5 stars

Glass dining set

I absolutely love my glass dining set.
Their customer service was perfect and delivery was fast. I would definitely buy from here again.

March 21, 2020
Unprompted review
Beaux Tapis logo

Reply from Beaux Tapis

Hi Lucia,
Thank you for your kind review.

Rated 5 out of 5 stars

So happy! Amazing quality!

Received my rug within 3 days of ordering and when it came I was so surprised with the quality. Its amazing!! I'm obsessed! 100% recommend.

March 16, 2020
Unprompted review
Beaux Tapis logo

Reply from Beaux Tapis

Thank you so much, Megan, for taking the time to write such a lovely review. We are happy to hear that you are pleased with your new rug and hope to see you again soon.

Rated 5 out of 5 stars

Amazing!

Amazing quality and service, my rug looks so amazing! :)

March 1, 2020
Unprompted review
Beaux Tapis logo

Reply from Beaux Tapis

Thank you for leaving us such a lovely review. We are thrilled that you are happy your new rug!

Rated 5 out of 5 stars

Credit to Beaux Tapis!

Fantastic service, ordered by the website and there were some absolutely stunning choices.

I purchased the Verona Grey, delivery was sharp and communication was excellent via Instagram. I would definitely recommend and would purchase again for another room!

If I didn't have Instagram I would never have found this hidden gem so one thing I would say is this website definitely needs more recognition as I have been looking for a rug for MONTHS and I only found this as I clicked magnify glass on Instagram!

February 29, 2020
Unprompted review
Beaux Tapis logo

Reply from Beaux Tapis

Thank you so much for your lovely review, Hannah! We always strive to offer the best possible service and quality products to all of our customers. We are delighted that you are pleased with your new rug!

Rated 5 out of 5 stars

Lovely rug beautiful colour just like…

Lovely rug beautiful colour just like the photo just wandering how to make it stay down and not roll up if someone could email me and give me some advice I’d be so greatful thank you

February 24, 2020
Unprompted review
Beaux Tapis logo

Reply from Beaux Tapis

Hi Samantha,

Thank you so much for your wonderful review, were are so happy that you are pleased with your new rug. We have emailed you a set of instructions to help caring for it. Let us know how you got on with laying the rug flat, or if you need any more assistance from us.

Rated 5 out of 5 stars

Just beautiful!

I am so pleased with the service we received from Beaux Tapis from start to finish. The customer service was exceptional and the product itself is just beautiful! So thick , soft and fabulous quality, I couldn't be happier and will definitely be purchasing more.

Highly, highly recommended!

Thank you!

February 18, 2020
Unprompted review
Beaux Tapis logo

Reply from Beaux Tapis

We aim to delight our customers every time with our designs and shopping experience and we are so pleased to hear that we are meeting your expectations! We would also like to thank you for sharing with us the images of the finished interior featuring our rug.

Rated 5 out of 5 stars

So pleased with our 'Eve' rug we…

So pleased with our 'Eve' rug we received from Beaux Tapis. Super fast delivery, beautiful design and fantastic quality.

February 18, 2020
Unprompted review
Beaux Tapis logo

Reply from Beaux Tapis

Thank you for your appreciation of our products and services, we always strive to offer the best possible service and quality products to all of our customers.

Rated 5 out of 5 stars

Lovely rugs and great service

I’ve had 3 rugs in the last 6 weeks and every one is fantastic. It’s so easy to order and delivery was within 3 days for all of them. I would thoroughly recommend this company.

February 11, 2020
Unprompted review
Beaux Tapis logo

Reply from Beaux Tapis

Many thanks for your lovely review, Linda! We aim to delight our customers every time and we are so pleased that we were able to meet your expectations!

Rated 5 out of 5 stars

Great customer service

Great customer service

Had a problem around delivery... prompt response from Beaux Tapis who were happy to help if needed

Nice rug as well

Thank you !!

January 27, 2020
Unprompted review
Beaux Tapis logo

Reply from Beaux Tapis

Dear Briony,

Thank you so much for your amazing review. We will make sure to share it with our team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look