Beaverbrooks - Glasgow Silverburn Reviews 

I found all the staff to be professional and friendly. They organized that my purchase as it was not in stock that the would order it. The staff contacted me to say it had arrived and they would send on to me the next day. Purchase arrived well boxed the next afternoon. Very pleased.

The sales agent named Fatima is really good in providing some watches to pick on, but I have already seen the watch I need to buy, but Fatima found out that the watch I wanted is no longer available, so I need to change and seen one and I really love it. Tissot ladies watch. And also blue light card is good to have one for a discount at 10%. So happy for the watch I picked.

Visited the shop to get links taken off a watch.The lady who served me was very helpful.The links were taken off within 5 minutes.Quick, efficient,helpful and very good service.

Staff were lovely and friendly. Nothing was too much bother very helpful

Was made to feel special by the staff and the whole process each time i went in.

David and all the staff were super attentive and responsive. Fantastic service.

What a great experience everyone so nice and attentive put us at ease...sat down and offered refreshments ect and just so easy to buy our special ring
Silverburn special thanks to Felicity but all staff lovely ..thankyou 💍

Shopped in the Silverburn store and we were treated very well indeed. The young lady we dealt with took the time to really listen to what we looking for. Brought out a good selection of items for us to see. She even took the time to write a card to put into the gift bag for our friend. What a lovely touch. Would highly recommend the store and the staff within it.

I was in on Sunday and was welcomed by Harvinder she was very pleasant and polite I had to order the watch I was looking for and it delivered on Tuesday. Communication about the delivery was excellent.
I would recommend

Lovely welcome as soon as I entered shop...Rebecca who served me was so helpful..she was very chatty and obviously seemed happy to be working at Beaverbrooks...credit to the company.

Found what I was looking for easily good price. Quick secure delivery

we were made very welcome by the member of staff who attended to us who made us feel important and understood our requirements, when we left we were happy with our purchase and would recommend Beaverbrooks to our friends and relatives without hesitation

We were met by Felicity - known as Fliss - the temporary supervisor - who was exceptional in the manner in which she conducted the sale. She was warm and friendly, polite and extremely professional. She was clearly well versed in all aspects of the jewellery business and nothing was too much trouble. We felt that we were the most important people in the store such was the attention she gave us. We were very impressed. We do commend her for the service she offered and trust that the senior managers of Beaverbrooks will reward her appropriately.

Great selection of jewellery, the bracelet I wanted was not in stock but it was ordered for me & arrived the following day. Excellent speedy service. The customer service received from Felicity was excellent, she was friendly & very attentive. A credit to your company.

Very pleasant assistant
I do feel items were overpriced but she offered an obviously planned discount which helped !

The staff was so helpful. I was looking through the window at some watches but wasn't sure, so the lady came out to see if I needed help, showed me all my options, and gave me all the info. I’m really happy with the product and how professional the staff was.