Brilliant customer service from Kenzie and her colleagues Lauren and store manager Maxine, who all looked after us. Special mention for Kenzie who guided us through the whole process. Will certainly... See more
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I went into Beaverbrooks in Guildford to look at a St. Christopher pendant. The young lady who served me, Pearl, was very friendly, polite and knowledgeable . Although the item I was looking at was un... See more
Great service, Reminder call for the appointment. When I arrived at shop I was expected and felt welcomed. A Lovely team at Guildford.
The staff were very friendly and accommodating, I can't remember the name of the girl I spoke to but she was very helpful and took the time to show me not just the item I was interested in but other o... See more
Company details
About Beaverbrooks - Guildford
Written by the company
Shop Watches
Shop Engagement Rings
With over 100 years of family heritage and experience, Beaverbrooks offers an extensive range of jewellery, diamonds and watches.
We are incredibly passionate about celebrating your special moments, no matter how big or small. If you’re searching for diamonds or jewellery, we have exclusive collections that you won’t find anywhere else. We also house prestigious luxury Swiss watch brands including TAG Heuer, OMEGA, Breitling, TUDOR and many more. If you’re looking for a fashion fix, discover the world’s most famous fashion brands like Vivienne Westwood, BOSS and Emporio Armani.
Shop online or in one of our 75 stores across the UK and find the perfect self-love gift or something for the one who means everything to you. From planning the perfect proposal, to finding that special birthday gift, Beaverbrooks are there for all of those “you mean the world to me” moments.
Contact info
51 The Friary,, GU1 4YW, Guildford, United Kingdom
- 01483 546 200
4.1
Great
10 reviews
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Great service
Great service, Reminder call for the appointment. When I arrived at shop I was expected and felt welcomed. A Lovely team at Guildford.
October 3, 2026
Fantastic Service
Pearl wet out of her way to get my order ready. As it was a gift for somebody she wrapped and prepared the presentation package beautifully.
The "problem" is that hey make it too easy to spend money there.
Thank you for your effort.
September 23, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Awful spent a lot of money over the…
Awful spent a lot of money over the last few years and won’t be again
September 11, 2026
Reply from Beaverbrooks - Guildford
We are sorry to hear that you feel you won't be returning to us. We would be keen to understand why, please contact us at customerservice@beaverbrooks.co.uk
Very pleasant assistant at Guildford…
Very pleasant assistant at Guildford store. She knew about the watches I was interested in and was enthusiastic without being pushy.
September 23, 2026
Impeccable customer service.
Brilliant customer service from Kenzie and her colleagues Lauren and store manager Maxine, who all looked after us.
Special mention for Kenzie who guided us through the whole process. Will certainly go back to this store again.
September 14, 2026
Excellent service from Teresa who saw…
Excellent service from Teresa who saw us / me and my partner who is in a wheelchair looking in the window , she came out to ask if she could help ,so we all went into the shop to look at the bracelets she got us a coffee ,we then chose a bracelet , then discovered that Teresa lived a very near to us , so many thanks again , from KIP H &SHIRLEY M
September 14, 2026
Beaverbrooks in Guildford…
I went into Beaverbrooks in Guildford to look at a St. Christopher pendant. The young lady who served me, Pearl, was very friendly, polite and knowledgeable . Although the item I was looking at was under £100 , I was treated as though I was buying an expensive diamond. I was not pressured into buying anything and enjoyed the whole experience. I would highly recommend Beaverbrooks and their exceptional Pearl.
September 16, 2026
The staff were very friendly and…
The staff were very friendly and accommodating, I can't remember the name of the girl I spoke to but she was very helpful and took the time to show me not just the item I was interested in but other options in a lower and higher price range. Can't fault them.
September 7, 2026
We were greeted with a warm welcome
We were greeted with a warm welcome. Offered drinks. Kirsten was amazing and you could tell she was passionate about her job which is very refreshing in retail.
She was very patient and looked at various options of the watches on line for us. Her knowledge was superb.
September 6, 2026
Great service
Really friendly staff,
Professional service. Very pleased with the ring I bought too. Kenzie was excellent.
September 10, 2026
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