Excellent knowledge, excellent service. The only thing that was irritating, was that none of the jewellery was on view in the actual shop, it was all in the window display which made it impossible... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
From the moment I stepped inside the store, all staff were very friendly and professional. I was served by Ciara who was fantastic. She took time to ask questions to fully understand what I wanted, a... See more
Great customer service, can’t say to much as a birthday gift. Emailed Rushden branch to enquire a purchase not in stock, offered to go straight to manufacture and have item made, brilliant communicati... See more
We were made to feel very special from the minute we entered the premises. We were offered a seat and a drink. They paid us plenty of attention and service. The watches were handled with great care... See more
Company details
About Beaverbrooks - Rushden Lakes
Written by the company
Shop Watches
Shop Engagement Rings
With over 100 years of family heritage and experience, Beaverbrooks offers an extensive range of jewellery, diamonds and watches.
We are incredibly passionate about celebrating your special moments, no matter how big or small. If you’re searching for diamonds or jewellery, we have exclusive collections that you won’t find anywhere else. We also house prestigious luxury Swiss watch brands including TAG Heuer, OMEGA, Breitling, TUDOR and many more. If you’re looking for a fashion fix, discover the world’s most famous fashion brands like Vivienne Westwood, BOSS and Emporio Armani.
Shop online or in one of our 75 stores across the UK and find the perfect self-love gift or something for the one who means everything to you. From planning the perfect proposal, to finding that special birthday gift, Beaverbrooks are there for all of those “you mean the world to me” moments.
Contact info
GS12 Garden Square, Rushden Lakes,, NN10 6FL, Rushden, United Kingdom
- 01933 353291
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent knowledge
Excellent knowledge, excellent service. The only thing that was irritating, was that none of the jewellery was on view in the actual shop, it was all in the window display which made it impossible to browse without going outside.
Excllent friendly service.
Excllent friendly service.
Ordered new watch which arrived on time. Good communication.
.
Excellent service
Excellent service, really helpful and provided a really nice experience when purchasing the watch.
thewpa dewpa
Sharon was wonderful! 5 Stars
Sharon was wonderful!
Sharon was very helpful and attentive to my needs
The service and the lady that served me…
The service and the lady that served me was very helpful and didnt rush me
Professional and Attentive
From the moment I stepped inside the store, all staff were very friendly and professional.
I was served by Ciara who was fantastic. She took time to ask questions to fully understand what I wanted, and then showed me a number of options at different price points.
We were made to feel very special from…
We were made to feel very special from the minute we entered the premises. We were offered a seat and a drink. They paid us plenty of attention and service. The watches were handled with great care and packaged lovely when we made our purchase. What a lovely shopping experience. Very unusual in this day and age.
Great customer service
Great customer service, can’t say to much as a birthday gift. Emailed Rushden branch to enquire a purchase not in stock, offered to go straight to manufacture and have item made, brilliant communication and understanding. Popped into Rushden store to sort out, no problem in transferring email questions to a different person who was absolutely fantastic. Well done Rushden Beaverbrookes first class service
May use AI-assist with repliesRead more
The staff at the Rushden Lakes store…
The staff at the Rushden Lakes store were efficient and attentive. We received the information and advice required to make a purchase.
Very happy with the earrings.

Reply from Beaverbrooks - Rushden Lakes
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







