bebcare.com Reviews 

178
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, most reviewers were somewhat happy with their experience overall. Consumers genuinely appreciate the easy-to-use baby monitors, frequently noting the crystal clear sound, long range, and safe low EMF features that bring incredible peace of mind. People also frequently mention that purchasing products is entirely straightforward and that the customer support team is usually responsive, kind, and helpful when answering questions. However, some customers also noted frustrating hardware failures, such as buttons failing or parent units stopping working completely shortly after purchase. Others experienced significant difficulties with customer service when seeking warranty replacements, often facing unhelpful responses or an unexpected refusal to cover internal product defects.

What people talk about most

Product

Consumers find product experiences to be divided, with some praising the low EMF design, crystal clear sound,... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, showing deep division in their experiences. While... See more

Quality

Reviewers mention ambiguous feedback about quality, with conflicting opinions regarding device performance... See more

User experience

People report positive experiences with user experience, highlighting that the system is reliable and simple... See more

Response time

Clients share ambiguous opinions on response_time regarding customer service experiences. Many consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great Product - Range, battery life, and night vision on the camera is fantastic! Customer Support is responsive and kind.

Rated 5 out of 5 stars

We love the ease and function of the monitor, especially the low emf factor. Customer service was also able to assist with our questions.

Rated 5 out of 5 stars

Love our Bebcare monitor! Great quality display and sound and we couldn’t live without it. Customer service team resolved my issue when I reached out as well.

Rated 5 out of 5 stars

I can’t say enough good things about this company and their EMF-free baby monitors. As a parent, safety and peace of mind are everything, and their products deliver on both fronts. We actually own... See more


3.5

Average

TrustScore 3.5 out of 5

178 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(178)

41 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great low EMF monitor

I have had the bebcare camera for over a year now and have been really happy with it. It has all the features we require in a monitor, the screen is great and battery life has been really good and hasn’t deteriorated.
Obviously the priority for us has been low EMF- especially for any devices we have needed to utilise in our kids rooms. Which this ticks that box with flying colours.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great product, top-tier support resolution

I purchased the video monitor package. The "parent unit" had an electronic issue that appeared early on. Bebcare ended up sending a replacement unit, and updated their warranty based on my feedback to encompass the kind of issue I experienced. I was very pleased with this level of support!

October 23, 2024
Unprompted review
Rated 1 out of 5 stars

Defective product/scam company

Do not buy form this company. Antenna broke after a week (for no reason) and then unit stopped charging at the 2 month mark. They don’t stand by their products. I have emailed them a dozen times. I am working with my credit card company to dispute the charge and then next step will be small claims court. Really not about the $350 although it’s annoying, but more about holding the company to accountability. I highly doubt they are in any way low EMF either, while common is fraud

August 25, 2024
Unprompted review
Rated 5 out of 5 stars

Great product

Great product - works well for multiple kiddos and provides peace of mind. Low EMF radiation means it’s the best on the market! Very happy we chose this product over others.

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Returning Customer

We love this company and their low EMF mission! We recently purchased a replacement monitor after our toddler got a hold of our original one. When the replacement arrived with a defective button, the company was so easy to work with on getting a new one. Great company. Great customer service. Could

October 31, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible - Do not order from this company.
I ordered but canceled next day. Bebcare agreed to the cancel (have the email to prove it). They still Charged for an item I never received. I disputed the charge with my credit card however this scam of a company said I received it. So credit card put the charge back. I have emails showing the order was canceled and they agreed to refund me (in 3-5 weeks). So disputing it again with more documentation. Don’t order from here. Scam company. Look them up on the Better Business Bureau. I wish I would have done that first. FYI - never received the product because I canceled right after ordering it.

August 4, 2024
Unprompted review
Rated 5 out of 5 stars

Low EMF Monitor + Great Customer Service

We chose to go with Bebcare monitor due its low EMF rating and feeling that was safest for baby! So far so good!

We have recently needed to work with customer service to resolve an issue and thankfully they have been great and easy to work with by fixing the problem for us!

September 17, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Easy product to use. They are there to help you though any issues you might face. Overall very happy with our purchase!

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

5 star product and customer service

This is our second time purchasing a Bebcare monitor as we have recently welcomed our second child. We have been using our first monitor for over 2.5 years without any issues and we know we can trust that our babies are safe and sound every night - ensuring a good night's sleep for all! Bebcare's customer service has been spectacular as well - extremely helpful and kind 😊 I'd recommend their products to anyone!

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Safety was a big consideration for us when choosing a baby monitor, so we were thrilled to find this low EMF monitor. We've used this monitor for over 1.5 years and are happy with the camera, audio, and battery life. We will be buying another soon too use with our next baby as well.

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

User friendly

The bebcare baby monitor is very user friendly. I like the fact that it is sound activated and the parent unit doesn't run continuously. You can adjust the noise sensor so quieter noises, such as a sound machine don't cause it to alert you. You can also adjust the brightness of both the parent unit and the light on the camera in babies room. The battery life is quite good. Our son has sleep difficulties due to sleep apnea so this monitor has been very helpful to us.

July 24, 2024
Unprompted review
Rated 1 out of 5 stars

Scam company!!! Baby monitors don’t work!! Company does NOT honor warranty!!

This one star reviews are 100 percent accurate! This company is a complete scam. My $350 camera has not worked since I received it and they will not honor the warranty and are instead offering me a discount to buy another one. The WiFi constantly disconnects putting your baby at risk and now won’t connect at all. I am filing a lawsuit against this company for not honoring their warranty. They have done this to enough people.

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great costumer service

I’ve had this monitor for 3 years and really like it. I recently had an issue with the antenna not working properly and emailed Bebcare costumer service. Julianna was very quick to respond and offered a replacement at no charge to me. I appreciate the responsiveness and excellent costumer service. I would highly recommend this monitor to anyone.

May 29, 2024
Unprompted review
Rated 5 out of 5 stars

The search is over…

Other monitors claim to be low EMF, but then we discovered that is only when used in certain modes of operation. This is the only one we found to be endorsed by EMF Academy and other reputable sources. Their order processing is uncommonly quick and their customer service is very helpful.

May 24, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look