I had an extremely quick response to my message querying when/where the remainder of my order was. Within 48 hours the promised replacements had arrived. Poo Bags are good quality & post customer... See more
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Review summary
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What people talk about most
Based on these reviews
These are the best waste bags I have used and this time had the scented version, tbh that’s what I’ll order again! Recommended to my Freind and she is also sold on these now, total confidence in pic... See more
Really great company to deal with from start to finish. Every toy I have bought has lasted so well despite being given to a lab and a massive poodle! The treats I purchased went down really well and... See more
I like that I can delay my subscription order - important for when we're not at home, and our dog loves the food. Another bonus is cardboard packaging, though it's often damaged by the time it gets he... See more
Company details
Written by the company
Since 2009, we've been on a mission to make the best possible products for dogs and cats whilst reducing their environmental impact. Pets are family and consequently deserve the best. We’ve prioritised using the finest materials and ingredients to make products that your pets will love. Whilst we continue searching for better ways to make your pet's future favourites, we offset our carbon emissions and donate 1% of sales to projects restoring and preserving the natural world. Find out more at www.becopets.com
Contact info
Unit 2E Endeavour Way, SW19 8UH, London, United Kingdom
- 020 8673 0943
- heretohelp@becopets.com
- becopets.com
4.6
Excellent
3K reviews
Replied to 80% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Happy with Beco
The poo bags are large, strong, and easy to open. The wipes are plastic free, strong, and smell nice. They've got a great texture to help lift dirt. Delivery is quick.
October 24, 2025
Still awaiting orders!
Orders still not received. Ordered 23OCT advised orders have left but to date, 29OCT, no further updates!
October 23, 2025
Reply from Beco
Hi Julie, Thank you for flagging the delay with the couriers. Our team will reach out to you promptly to make this right. Team Beco 🐾
Excellent Poo Bags
Excellent online ordering service. Quick and easy. Really good quality poo bags. We have two Deerhound Lurchers so big quality bags are an essential part of our kit.
October 21, 2025
Unprompted review
Delivered promptly as usual
Delivered promptly as usual. Well packed and items received as ordered. Thank you xx
October 21, 2025
Bags are great
Bags are great. Strong and a good size. My only issue is the adhesive on the tab closure in each new roll is too strong and is almost impossible not to tear a hole in first bag when opening.
October 21, 2025
These poo bags are our goto poo bag!
These poo bags are our goto here at Happy Pets Home Boarding! Tough, big enough to hold two dogs worth so reducing waste and saving the planet from too much plastic.
September 10, 2025
Wasn't able to order the wet dog food…non available dog food
Wasn't able to order the wet dog food that I've been using for a long time
October 14, 2025
Great experience with customer service…
Great experience with customer service thank you so much.
I am a long standing customer love your products.
October 8, 2025
My dog is there in the morning waiting for her breakfast
Both my dogs have been happy with their fish based dry food and Lily, aged 4 started with puppy food. It’s easy to change the subscription on line and delivery is generally on time.
October 11, 2025
No apology!
I brought forward my subscription as we had another dog to stay. Normally it comes in the next couple of days. A week later and there was no sign. The customer support team were helpful and got another bag sent out, but didn't apologise for the inconvenience - Beco got it wrong - it would have been nice to have an apology
September 30, 2025
Preplan
Ran out of poop bags. Brought new replacements from local store. Item identifier 202003. Absolutely unfit for purpose. Unless you are crab,scorpion or lobster fitted with claws bags are too finicky to open. Really poor design so if you do not want to stand in the street for minutes with these items, if you have them,open in advance and store, otherwise PURCHASE ANOTHER BRAND!!!
October 11, 2025
Unprompted review
Reply from Beco
Hi Al, Please can you reach out to heretohelp@becopets.com so we can understand the issue better 🐾 Team Beco
A subscription that works!
I like that I can delay my subscription order - important for when we're not at home, and our dog loves the food. Another bonus is cardboard packaging, though it's often damaged by the time it gets here.
October 6, 2025
Good quality bowls fast delivery
October 5, 2025
Ordered Kibble for my Lola
Ordered Kibble for my Lola, no problem with ordering and was with us within a couple of days. Excellent service
October 2, 2025
Good products and prompt shipping
Good products and prompt shipping. What more can you ask for?
Purchased three new cat feeding bowls. Very happy with the quality and the colours.
September 29, 2025
The scented bags are a game changer
The scented bags are a game changer, making an unpleasant job much easier. Good size and strong and sturdy material. Can’t fault the product or the prompt delivery.
September 26, 2025
Great service
My order arrived very quickly and commutation was good. Well packaged and great products.
September 26, 2025
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