Beds4U New Zealand - Masterton Reviews 6

TrustScore 4 out of 5

4.2

120 Queen Street, 5810 Masterton, NZ


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See what reviewers are saying

Rated 5 out of 5 stars

Great customer skills from Tungane Cecil in Masterton Beds4U Masterton She explained what types of beds & mattress are good for our needs also she's a kind person 😊 will definitely be back to buy a b... See more

Company replied

Rated 5 out of 5 stars

We popped in for a look as we needed a new king single bed, Bronwyn was so helpful. We ended up buying a really good king single with a trundler bed, We looked at a few and are more than happy with t... See more

Company replied

Rated 5 out of 5 stars

Went into the Masterton store to find our new Super King bed. The staff were very helpful. Gave us plenty of information to choose the right bed for us. No pressure. The bed was delivered 2 weeks late... See more

Company replied

Rated 5 out of 5 stars

I was kept up to date with delays in my order delivery and I appreciated the phone calls from both staff and the delivery man about when my bed was going to be delivered. Amazing service, thank you!

Company replied


Company details

  1. Bed Shop
  2. Bedroom Furniture Store
  3. Mattress Store

Written by the company

It's our dream to give everyone a great night’s sleep. Beds4U is totally committed to bringing you comfortable, brilliant-value beds & mattresses made in New Zealand.


Contact info

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great customer skills from Tungane…

Great customer skills from Tungane Cecil in Masterton Beds4U Masterton She explained what types of beds & mattress are good for our needs also she's a kind person 😊 will definitely be back to buy a bed from Beds4U

August 7, 2025
Unprompted review
Beds4U New Zealand - Masterton logo

Reply from Beds4U New Zealand - Masterton

Hi Reva,

Thank you for your wonderful feedback! We’re so pleased to hear that our team provided you with such helpful advice and friendly service.

We’ll be sure to share your kind words with her and the Masterton team. We look forward to welcoming you back when you’re ready for your new bed.

Regards
Beds4U Team

Rated 5 out of 5 stars

Amazing service

We popped in for a look as we needed a new king single bed, Bronwyn was so helpful. We ended up buying a really good king single with a trundler bed, We looked at a few and are more than happy with the one we were recommended. So kind and helpful! It arrived a week later with such wonderful communication from the team.
The bed is Fabulous, super soft and comfortable. Thanks guys!

June 16, 2025
Unprompted review
Beds4U New Zealand - Masterton logo

Reply from Beds4U New Zealand - Masterton

Hi Emma,

Thank you so much for your wonderful feedback! We're thrilled to hear that Bronwyn was able to assist you so kindly and help you find the perfect king single with a trundler. It’s great to know you're happy with the recommendation and loving the comfort of your new bed.

We’re also glad the delivery process and communication met your expectations — we’ll be sure to pass your kind words on to the team!

Thanks again for choosing Beds4U — we truly appreciate your support.

Warm regards,
The Beds4U Team 🛌💙

Rated 5 out of 5 stars

Great service and communication along…

Great service and communication along the way. Free delivery that was on time.

March 10, 2025
Unprompted review
Beds4U New Zealand - Masterton logo

Reply from Beds4U New Zealand - Masterton

Hi Sarah,
Thank you for your wonderful feedback! 😊 We're glad you had a smooth experience with our service and on-time free delivery. Enjoy your new bed! 🛏️💙
Regards
Beds4U Team

Rated 5 out of 5 stars

Space for the dogs too now.

Went into the Masterton store to find our new Super King bed. The staff were very helpful. Gave us plenty of information to choose the right bed for us. No pressure. The bed was delivered 2 weeks later. The bed itself is very good, and I just love my new cool gel pillow! I would recommend them to friends and family for sure.

January 17, 2025
Unprompted review
Beds4U New Zealand - Masterton logo

Reply from Beds4U New Zealand - Masterton

Hi Elidh,
Thank you for sharing your experience! 😊 We're so glad to hear that our Masterton team helped you find the perfect Super King bed without any pressure. Enjoy your new bed and cool gel pillow! 🛏️✨ We truly appreciate your recommendation.

Regards
Beds4U Team

Rated 5 out of 5 stars

I was kept up to date with delays in my…

I was kept up to date with delays in my order delivery and I appreciated the phone calls from both staff and the delivery man about when my bed was going to be delivered. Amazing service, thank you!

November 18, 2024
Beds4U New Zealand - Masterton logo

Reply from Beds4U New Zealand - Masterton

Hi Amy,

Thank you for your kind words! We’re glad to hear you appreciated the communication and updates about your delivery. Keeping our customers informed is a priority, and we’re thrilled you found the service amazing. Enjoy your new bed, and let us know if there’s anything else we can assist you with! 😊🛏️

Regards
Beds4U Team

Rated 5 out of 5 stars

Great service with fast delivery.

Great service with fast delivery.

September 25, 2024
Beds4U New Zealand - Masterton logo

Reply from Beds4U New Zealand - Masterton

Hi Bill,

Thank you for your feedback! We're glad to hear you had great service and fast delivery. If you need anything else, feel free to reach out—we're here to help!

Regards
Beds4U Team

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