Angelica’s communications volume is 10/10 The ease I felt I was in disbelief at the beginning,(being stuffed around with other companies in the past HN) but the count down began and the day my childr... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I have just had a sofa bed delivered from the Nelson store, into a tight spot upstairs, which I was concerned about However, it was expertly sited without any fuss or damage. I must applaud the... See more
Company replied
This was the easiest and best purchase ever! Brought on the Saturday at the Home Show, delivered on the Sunday from another region and the old mattress taken away as well. Price was better than othe... See more
Company replied
The bed is exactly as expected. Medium firm for back support. A local business whose customer service was excellent. My calls were answered promptly by a real person who was polite and organised de... See more
Company details
Written by the company
It's our dream to give everyone a great night’s sleep. Beds4U is totally committed to bringing you comfortable, brilliant-value beds & mattresses made in New Zealand.
Contact info
5 Gloucester Park Road, 1061, Auckland, New Zealand
- 0800233748
- info@beds4u.co.nz
- beds4u.co.nz
4.4
Excellent
641 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 1 week
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A great shopping experience
The salesman was knowledgeable of styles of bed that would suit us, and considerate of my husbands needs as a result of PTSD. A week later I purchased two dressers online and that experience was good also.
The delivery men rate a mention also. They were pleasant and efficient.
All in all a great shopping experience.
May 24, 2024
Reply from Beds4U New Zealand
Hi Barb,
Thank you for sharing your positive experience! We’re glad our salesperson was able to provide knowledgeable and considerate service tailored to your needs. It's wonderful to hear that your online purchase of dressers went smoothly as well. We also appreciate your kind words about our delivery team; we strive to make every step of your shopping experience pleasant and efficient. If you need anything else, please feel free to reach out. We look forward to serving you again in the future! 😊🛏️📦
Regards
Beds4U Team
Reply from Beds4U New Zealand
Hi Anna,
Thank you for your feedback! We're pleased to hear that you enjoyed our range of mattresses and found our staff knowledgeable. At Beds4U, we strive to offer a variety of options and expert advice to help you find the perfect mattress. If you have any more questions or need further assistance, don't hesitate to reach out. We look forward to helping you again in the future! 😊🛏️
Regards
Beds4U Team
Reply from Beds4U New Zealand
Hi there,
Thank you for your feedback! We’re thrilled to hear you found us easy to deal with and appreciated our flexibility and prompt delivery. Your satisfaction is our top priority, and we’re glad you’re very happy with your experience. If you need any further assistance, don’t hesitate to reach out. Enjoy your new purchase! 😊🛏️🚚
Regards
Beds4U Team
Quick and easy delivery
Quick and easy delivery. Liked the way that you get a call just before arriving (15-20 mins) thank you
May 2, 2024
Reply from Beds4U New Zealand
Hi Janice,
Thank you for your feedback! We’re pleased to hear that you appreciated our quick and easy delivery process. At Beds4U, we aim to make your experience as smooth and convenient as possible. If you have any more needs or questions, feel free to reach out. Enjoy your new purchase! 😊🚚📞
Regards
Beds4U Team
Reply from Beds4U New Zealand
Hi there,
Thank you for your feedback! We're delighted to hear that you received great service and a great price at Beds4U, and that your daughter loves her new bed. If you have any more questions or need further assistance, please don’t hesitate to contact us. Enjoy the comfort and have a wonderful day! 😊🛏️
Regards
Beds4U Team
BEDS 4 U is incredible and makes buying beds so easy!
I found BEDS 4 U incredibly helpful and they made the process of buying a bed so easy. I was buying remotely and had specific questions about slat thickness. I had photos and dimensions with me in 30 mins. Arranging the order, payment and pick up could not have been easier!
April 18, 2024
Reply from Beds4U New Zealand
Hi Hayley,
Thank you for your wonderful feedback! We're thrilled to hear that Beds4U made your remote bed-buying process easy and seamless. We aim to make every aspect of ordering, payment, and pick-up as straightforward as possible. If you need any further assistance or have more questions, please feel free to reach out. Enjoy your new bed! 😊🛏️📦
Regards
Beds4U Team
Anu from Onehunga branch was very…
Anu from Onehunga branch was very helpful. He listened to our requests and gave us a good deal. My wife and I highly recommend him.
April 5, 2024
Unprompted review
Reply from Beds4U New Zealand
Hi Hernani,
Thank you for sharing your experience! We're delighted to hear that Anu at our Onehunga branch was very helpful and attentive to your needs, providing you with a good deal. We appreciate your recommendation and look forward to serving you and your wife again in the future. Enjoy your new bed! 😊🛏️
Regards
Beds4U Team
Reply from Beds4U New Zealand
Hi Dion,
Thank you for your feedback! We're glad to hear you found our products to be good value for money and adequate for your needs. If you have any specific suggestions or if there's anything we can improve upon, please let us know. We aim to meet our customers' expectations and appreciate your insights. Enjoy your purchase, and feel free to reach out if you need further assistance! 😊🛏️
Regards
Beds4U Team
Great customer service
April 15, 2024
Reply from Beds4U New Zealand
Hi Neil,
Thank you for your feedback! We're delighted to hear that you had a great experience with our customer service. Providing excellent service is important to us, and we're glad we could meet your expectations. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We appreciate your business and hope to serve you again in the future! 😊
Regards
Beds4U Team
Awesome Delivery Service 👏
Awesome Delivery service at no extra cost 👏 Had my bed upgraded from the one I purchased prior to Delivery.
March 29, 2024
Reply from Beds4U New Zealand
Hi Celia,
That's fantastic to hear! We're thrilled that you had an awesome delivery experience with us, and we're glad we could upgrade your bed at no extra cost. Providing exceptional service, including delivery upgrades, is something we strive for at Beds4U. If you have any more feedback or if there's anything else we can do for you, please don't hesitate to reach out. Enjoy your upgraded bed, and thank you for choosing Beds4U! 👏🛏️
Regards
Beds4U Team
Online purchase
Online purchase. Good communication and information provided regarding delivery. Bed very comfortable.
March 28, 2024
Reply from Beds4U New Zealand
Hi Becca,
Thank you for sharing your experience with us! We're delighted to hear that you had a positive online purchasing experience with good communication and information provided regarding delivery. It's great to know that your bed is very comfortable as well. If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. Enjoy your comfortable bed, and thank you for choosing Beds4U! 😊🛏️
Regards
Beds4U Team
Reply from Beds4U New Zealand
Hi Lulu,
Thank you for sharing your experience with us! We're glad to hear that you're satisfied with the delivery and the bed. Just a friendly reminder we offer the 60-night comfort guarantee program, if you have any questions or need further assistance, feel free to reach out. Enjoy your new bed!
Regards
Beds4U Team
Very happy with the bed fast service…
Very happy with the bed fast service was happy with the guys delivering they even took a photo in the driveway with nz flag above truck lol
March 30, 2024
Reply from Beds4U New Zealand
Hi Alan,
We're thrilled to hear about your positive experience with your purchase and delivery! Thank you for sharing! 😊 If you need any further assistance, please don't hesitate to contact us. Enjoy your new bed!
Regards
Beds4U Team
Reply from Beds4U New Zealand
Hi there,
Thank you for sharing your positive experience! We're delighted to hear that your experience at Beds4U is positive. Your satisfaction is our priority, and we're thrilled that you felt valued and welcomed. We look forward to serving you again in the future!
Regards
Beds4U Team
Reply from Beds4U New Zealand
Hi Mahmoud,
Thank you for sharing your positive experience! We're delighted to hear that you received exceptional customer service at Beds4U. Your satisfaction is our priority, and we're thrilled that you felt valued and welcomed. We look forward to serving you again in the future!
Regards
Beds4U Team
Got an awesome deal for an amazing bed
Got an awesome deal for an amazing bed, I love my new bed so much I’m just about living in it! Anu from the onehunga branch was very helpful went over and beyond to find something right for me & stayed in contact for delivery updates was delivered very fast aswel. Delivery men was also very helpful. Thanks so much Beds4u!
April 9, 2024
Unprompted review
Reply from Beds4U New Zealand
Hi Kristy,
Thank you for sharing your wonderful experience! We're delighted to hear that you love your new bed and that Anu from the Onehunga branch provided excellent service. We appreciate your feedback and are thrilled that the delivery was fast and the delivery men were helpful. If you need any further assistance, please don't hesitate to contact us. Enjoy your new bed!
Regards
Beds4U Team
Great bed
Great bed, communication lacking for initial delivery time frame and when some of the legs didn't fit took about a week to get replacement ones but overall happy with the product and service received thanks!
March 19, 2024
Reply from Beds4U New Zealand
Hi there,
Thank you for your feedback! We're glad to hear that you are happy with the bed and the service received. We apologize for the initial communication issue and the delay in replacing the legs. Your feedback is valuable, and we'll work to improve our service. If you need any further assistance, please don't hesitate to contact us. We appreciate your support!
Regards
Beds4U Team
I recommend 100%
I love the customer service it is second to none in my opinion, they made me feel like coming back and I do did.
August 28, 2023
Unprompted review
Reply from Beds4U New Zealand
Hi Mesepa,
Thank you for sharing your positive experience! We're delighted to hear that you received exceptional customer service at Beds4U. Your satisfaction is our priority, and we're thrilled that you felt valued and welcomed. We look forward to serving you again in the future!
Regards
Beds4U Team
Definately purchase from BEDS 4 U again.
Great experience and customer service from purchasing online to delivery.
Thankyou
March 14, 2024
Reply from Beds4U New Zealand
Hi Gaylene,
Thank you for sharing your positive experience with Beds4U! It's great to know that the delivery men were respectful and friendly, and that the bed is perfect for you - comfortable and sturdy. Thank you for your support for Beds4U. If you ever need assistance in the future or have any questions, feel free to reach out. Enjoy your perfect bed!
Regards
Beds4U Team
Great Service
The company was very transparent, helpful and efficient. The delivery men were very respectful and friendly.
The bed is perfect. Comfortable and sturdy. Great service from beginning to end.
February 28, 2024
Reply from Beds4U New Zealand
Hi Necia,
Thank you for sharing your positive experience with Beds4U! It's great to know that the delivery men were respectful and friendly, and that the bed is perfect for you - comfortable and sturdy. Thank you for your support for Beds4U. If you ever need assistance in the future or have any questions, feel free to reach out. Enjoy your perfect bed!
Regards
Beds4U Team
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