Was easy to book the rooms. Now the question is booking transfer services, etc. Last time we had problems since hotel was pre-booked from the night before for immediate occupancy but transfer was requ... See more
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Company details
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Bedsonline is the most powerful B2B booking engine for retail travel agents. With over 40 years of experience in the travel trade, we've curated an expansive portfolio of travel products, including 300k+ hotels, 18k+ experiences, and global transfer route coverage in more than 200 countries - giving you access to the perfect products, no matter your clients' needs.
Contact info
Carrier Drive 5422, 32819, Orlando, Spain
- bedsonline.com
Hasn’t replied to negative reviews
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"The booking process was incredibly…
"The booking process was incredibly fast and easy to use. I was able to find a great deal, and the system instantly confirmed my reservation.
"However, I found the process for printing or downloading a receipt and invoice to be inconvenient. Unlike with Agoda, there was no clear option to access the document immediately after payment."
The format was clear and easy to …
The format was clear and easy to understand booking clients whether it's a group or individual.
User Friendly
Beds Online is very user friendly for researching the perfect hotel room and building/saving quotes.
Beds Online is so easy to use
Beds Online is so easy to use, and your rates are better than most others!
Great service experience
Bedsonline service experience is always great. It has the facility to pay later, and this makes it more attractive to my customers.
No delivery warning and different colour to picture
Didn't get any warning of bed delivery so I missed it, twice! Somebody (new neighbour) stored the first lot for me luckily.
When I called to get the second delivery to come again they didn't know where the order was at first so had to wait longer. Other thing is the purple colour is VASTLY darker than the colour I chose...! Didn't seem easy to send back at all either so I guess I'll keep it.
Easy to use and large variety of hotels
Easy to use and large variety of hotels
Easy booking and navigating through…
Easy booking and navigating through website to get rooms booked.
You have a great websight
You have a great websight, easy to book our clients.
Easy and very quick
User friendly, excellent customer service an support
I have been using them for years and they have never failed me.
It was easy to use
It was easy to use. The only thing was the beds were confusing for 5 people. it looked like they only had beds for 4 people and they were single beds
Easy to book
Easy to book. I would like more photos and descriptions of the rooms.
Was easy to book the rooms
Was easy to book the rooms. Now the question is booking transfer services, etc. Last time we had problems since hotel was pre-booked from the night before for immediate occupancy but transfer was required the next morning. So we will see
it was easy to use site
Easy to make booking and great deal!
very convenient platform
I Like using Beds on Line
I Like using Beds on Line. Always my first choice
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