Bedtimeforkids Reviews 

No communication since the solution to the problem with the bed was deemed a full refund by consumer rights… this company is now ignoring me.

I bought an Lshaped bunk in September last year, It was a long wait which was fine Karen kept me updated throughout, it arrived at the end of October and the bed broke on day one, I contacted Karen and they organised replacement parts which came within a week.

3 months later in February the bed has broken again, it is not fit for purpose and of poor quality. I’ve contacted consumer rights who have agreed it’s not fit for purpose and I’ve asked for a full refund and now I am being ignored from Karen and Steve who owns the company, they initially offered a partial refund of £120 the bunk was £479 I haven’t accepted as I am worried it’s so poor quality and not fit for purpose. I can’t allow my son to sleep on the top incase it comes down and I can’t allow my other son to sleep underneath as this could cause serious injury should the bed break above its made from the same material as the bottom which has broken twice.

I mainly only dealt with Karen who was extremely helpful in helping me to figure nd the exact bed I was looking for. The bed I got is fantastic and I am happy with it. My daughter loves her new bed.

There was a slight delay with delivery but this wasn’t a problem for us. Excellent communication and friendly service

Bought a Flair Cosmic L shaped Bunk Bed for my son, who is delighted with it. Customer service kept me updated with what was happening as there was a slight leadtime, but so glad I waited!

Great company to deal with. Nothing was to much trouble for Steve fox he delt with my order and managed to change what I wanted without any problems was a pleasure to do business with him. I will definitely be recommending this company to friends and family. Delivery is fast and the delivery men are also friendly. Thank you for an easy and pleasant transaction