Bee Equipment Ltd Reviews 

389
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Ordering was easy, payment easy, delivery prompt and well packaged (packaging used in the smokers), quality is excellent and pricing in the sales is very competitive. I will always consider Bee Equip... See more

Company replied

Rated 3 out of 5 stars

Good products at reasonable price, but delivery times are abysmal. Shown as stock items on website then when you call them they don’t have stock “shipment is due any day” but another big exaggeratio... See more

Company replied

Rated 5 out of 5 stars

I am astonished by this company, my orders are small but the care and attention to details by their staff is outstanding. a couple of times Royal Mail has messed up on delivery, Bee Equipment has take... See more

Company replied

Rated 5 out of 5 stars

I received a quantity of assembled DN4 and was throughly delighted with the quality of the frames. No knots or 2nd quality timber. They'd been packaged so well that no twisting or tweaking was neces... See more

Company replied

Company details

  1. Park

Written by the company

We manufacture British Standard National, Langstroth, WBC & Commercial Hives in our factory. We overwinter our own British bees in our apiaries on our farm which are available to purchase on both National & Langstroth frames. We also stock thousands of product lines, including a huge range of accessories and clothing, alongside wax & honey extraction equipment and polystyrene Nuc boxes. We have everything you need for your beekeeping journey, whether you are just starting out or have 100 hives already!


Contact info

4.0

Great

TrustScore 4 out of 5

389 reviews

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4.0

All reviews

(389)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

I've bought numerous items from Bee Equipment. All the items have been great from frames, supers and even queen bees. No problems with the quality or service.

June 3, 2024
Bee Equipment Ltd logo

Reply from Bee Equipment Ltd

Hi Nick, thank you so much for your lovely review of your purchases from us at Bee Equipment! We look forward to see you shopping with us again soon!

Rated 4 out of 5 stars

My opinion about products received

Hello,
I want to say that the products are are really good, the delivery was good and in time.
Thank you very much!

June 3, 2024
Bee Equipment Ltd logo

Reply from Bee Equipment Ltd

Thank you very much for your review, we hope that your next review will be 5 stars! Hope to see you shopping with us again soon.

Rated 5 out of 5 stars

Friendly staff

Friendly staff. Prompt service

June 3, 2024
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Reply from Bee Equipment Ltd

Thanks so much Sue! See you again soon.

Rated 5 out of 5 stars

Superb service from Tamsin Harris…

Superb service from Tamsin Harris queens arrived exactly on time and in good health. Full instructions provided by Tamsin prior to arrival so introductions went smoothly and both queens started laying immediately. In all a first class experience and I’ve every intention of using again.

May 24, 2024
Unprompted review
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Reply from Bee Equipment Ltd

Really pleased you are happy with our Queens you received from Tamsin, our agent in Cornwall!

Rated 5 out of 5 stars

Delivers on time

Delivers on time, good prices, Queens are great, no problems at all, will continue to buy from this company, highly recommend

May 5, 2024
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Reply from Bee Equipment Ltd

Hello Marie, thanks so much for your lovely review!

Rated 4 out of 5 stars

Amended Review: I haven’t yet received my order and no…

I haven’t yet received my order and no response to my request for information.

Update (3rd June 2024)

I hadn’t yet received my order for some time and initially had had no response to my request for an update. However, following a critical review on this site, I was contacted swiftly by the company and they rectified it immediately, explaining that they were awaiting one part of the order, but were willing to depatch the items that were available immediately. I have adjusted the feedback to provide a better rating since I have found Bee Equipment Langstroth range and quality very good.

May 5, 2024
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Reply from Bee Equipment Ltd

Thanks Gregory, hope to see you shopping with us again soon. Our apologies with regards to the lapse in communication!

Rated 5 out of 5 stars

great company

great company, great value, delivered early

April 4, 2024
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Reply from Bee Equipment Ltd

Thank you very much for your kind review. See you shopping with us again soon!

Rated 1 out of 5 stars

Don’t know what service is !

My experience isn’t based upon just one time ,things have gone wrong with this company many times and decided to let it slide but this time NOT purchase Cedar Nationals standard 2bd ,but they were far to many knits and they actually fell out making a decent 1 inch plus not really of use in a beehive colony ,but out of 6 ,4 were totally imperfect ,it’s almost as if they targeted me directly ,and sent them out without any check ,as purchased in Feb 24 but didn’t get round to building themtill May bank holidayand to my surprise missing parts - I’ve spent some £2500-£3000 with this company and their quivering about wooden locking bars instead of simply saying we’ve posted today for you sorry ,but NO - the argument goes on , customer service ,service is totally rubbish

May 9, 2024
Unprompted review
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Reply from Bee Equipment Ltd

Hello, I am sorry to hear this. I can not see an order number that this relates to. Please can you email us at sales@bee-equipment.co.uk so we can discuss this matter further with you. We do not like to read reviews like this where we do not deliver good customer service, so we will wait to hear from you so we can resolve this problem. Our best wishes to you.

Rated 5 out of 5 stars

Good customer service

Good customer service - I made a mistake in my order and they were cheerful and helped to sort my mistake out.

Good product

Good price

Thank you.

April 3, 2024
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Reply from Bee Equipment Ltd

Thank you Carol, we look forward to serving you again soon. Have a great beekeeping season!

Rated 5 out of 5 stars

great company

great company to deal with.order arrived quickly.

April 4, 2024
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Reply from Bee Equipment Ltd

Great to hear Toby! Thanks for your lovely review and we hope to be able to serve you at Bee Equipment again soon

Rated 4 out of 5 stars
Bee Equipment Ltd logo

Reply from Bee Equipment Ltd

Thank you for your review, and apologies for the delivery time. The beginning of the season and when we have huge sales on, we aim for delivery to be as quick as possible. Glad you are enjoying the goods you purchased from us.

Rated 5 out of 5 stars

ODETTE WAS GREAT

April 3, 2024
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Reply from Bee Equipment Ltd

Hi Rory, thanks so much for this review, you have made Odettes day! We look forward to serving you again in the near future!

Rated 4 out of 5 stars

Service is prompt

Service is prompt, pricing aggressive, good range of products.

April 3, 2024
Bee Equipment Ltd logo

Reply from Bee Equipment Ltd

Hi Philip, thank you for your review, much appreciated! Hope to see you shopping with us again in the future.

Rated 3 out of 5 stars

Reasonable price, glacial delivery speed

Good products at reasonable price, but delivery times are abysmal. Shown as stock items on website then when you call them they don’t have stock “shipment is due any day” but another big exaggeration

If they were up front about it, I would still use them, it’s the not knowing which irks me

April 3, 2024
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Reply from Bee Equipment Ltd

Hello Kevin, really sorry that you have suffered an inadequate service from us at Bee Equipment. I shall email you directly about this and we hope that this one occasion does not put you off shopping with us again in the future.

Rated 5 out of 5 stars

Quanlity assembled DN4

I received a quantity of assembled DN4 and was throughly delighted with the quality of the frames. No knots or 2nd quality timber. They'd been packaged so well that no twisting or tweaking was necessary to bring them into alignment before I put the foundation in.
It was a pleasure to spend a quick half an hour inserting the foundation and the finished the result was excellent. A huge recommendation for these frames!

April 19, 2024
Unprompted review
Bee Equipment Ltd logo

Reply from Bee Equipment Ltd

Thank you so much for your lovely review Tamsin. We hope you have a great season!

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