Bee Tee Alarms Ltd Reviews 74

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, often highlighting their polite and courteous demeanor. Many people appreciate the efficient and thorough service provided, noting that issues are resolved without fuss and installations are completed to a high standard. Reviewers frequently mention the reliability of the company and the excellent quality of their service over many years. However, some customers were dissatisfied with the company's out-of-hours policy, particularly when a faulty system caused a public disturbance. These reviewers felt there should be some level of support in urgent situations, especially when the equipment was installed by the company, and were disappointed when assistance was denied due to the lack of a maintenance contract.

What people talk about most

Service

Customers had positive experiences with service. Reviewers consistently praise the helpfulness and efficiency... See more

Staff

People report positive experiences with staff. Customers consistently praise the professionalism,... See more

Based on these reviews

Rated 5 out of 5 stars

We had our yearly maintenance visit and was met by the most helpful person I have ever met. He was friendly knowledgeable and took his time, rather than a quick wiz round then leaving. He explaine... See more

Company replied

Rated 5 out of 5 stars

Our alarm & CCTV received its 1st annual service on the 30/9/2025. Andrew, was the engineer who attended. He was very polite, courteous, knowledgeable and nothing was too much trouble. During his... See more

Company replied

Rated 5 out of 5 stars

Annual service of alarm and cctv systems by Dave. Professional, diligent, methodical. In fact wife thought he took too long! Been customers since 1998 and have had no problems with the company. Hardw... See more

Company replied

Rated 5 out of 5 stars

Always have had excellent service from BTA for the last 20+ years. Always knowledgeable, friendly, helpful, clean, tidy and professional. Service and work done by Dave today - not met him before - wha... See more

Company replied


Company details

  1. Security System Installer

Written by the company

We provide and maintain an extensive range of security systems for both residential and commercial purposes, ensuring the safety of your property whether it's occupied or vacant.


Contact info

4.8

Excellent

TrustScore 5 out of 5

74 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Annual maintenance visit

We had our yearly maintenance visit and was met by the most helpful person I have ever met. He was friendly knowledgeable and took his time, rather than a quick wiz round then leaving.
He explained what he had done and when we raised a small issue we had been experiencing he rectified it immediately.
Honestly one of the nicest most professional people from BeeTee alarms. So much so we will see if he is available next year.
In case you were wondering who the engineer was, it was Dave who our security cameras recognised as another person known to us which made us all chuckle.
Many thanks Dave, sterling job !!!

April 15, 2026
Unprompted review
Bee Tee Alarms Ltd logo

Reply from Bee Tee Alarms Ltd

Thank you for your lovely review!
Kind Regards
Bee Tee Alarms Ltd

Rated 5 out of 5 stars

Excellent service from the initial call…

Excellent service from the initial call with Michael, lady in accounts department and Dave the Engineer. Speedy, efficient and thorough.
So pleased and can highly recommend thank you so much

April 13, 2026
Unprompted review
Bee Tee Alarms Ltd logo

Reply from Bee Tee Alarms Ltd

Thank you for your great review!
Kind Regards
Bee Tee Alarms Ltd

Rated 5 out of 5 stars

All the work was competed neatly and…

All the work was competed neatly and accurately and the installer Paul was very courteous and helpful.

April 1, 2026
Unprompted review
Bee Tee Alarms Ltd logo

Reply from Bee Tee Alarms Ltd

Thank you for your great review!
Kind Regards
Bee Tee Alarms Ltd

Rated 4 out of 5 stars

Friendly and efficient

Friendly and efficient.
Arrived early, would have given higher score if they'd been on time or rang me to advise they were coming early.

March 27, 2026
Unprompted review
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Reply from Bee Tee Alarms Ltd

Thank you for your review!
Kind Regards
Bee Tee Alarms Ltd

Rated 4 out of 5 stars

Updating Alarm System

Nick Wright arranged for our alarm system to be updated he spent time making sure that it was done correctly and explained fully how to use it.

March 20, 2026
Unprompted review
Bee Tee Alarms Ltd logo

Reply from Bee Tee Alarms Ltd

Thanks for your great review!
Kind Regards
Stacey
Bee Tee Alarms Ltd

Rated 5 out of 5 stars

Just had my annual maintenance visit…

Just had my annual maintenance visit from Nick. Quick efficient service and a very reasonable service plan.

March 18, 2026
Unprompted review
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Reply from Bee Tee Alarms Ltd

Thank you for your great review.
Kind Regards
Bee Tee Alarms Ltd

Rated 5 out of 5 stars

Splendid engineer

Splendid engineer, everything fully explained, very reasonable price and maintenance

February 25, 2026
Unprompted review
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Reply from Bee Tee Alarms Ltd

Thank you for your great review!
Kind Regards
Bee Tee Alarms Ltd

Rated 5 out of 5 stars

Replacement Alarm Fitting

Replacement alarm fitted today by Paul.
Some modification needed to the existing wiring. All fitted in timely and professional manner.
Thorough handover explanation.
Very pleased with the new alarm.
Thank you Bee Tee Alarms and particularly Paul.

February 5, 2026
Unprompted review
Bee Tee Alarms Ltd logo

Reply from Bee Tee Alarms Ltd

Thank you for your kind review!
Many Thanks
Bee Tee Alarms Ltd

Rated 5 out of 5 stars

Great customer service

We have used Bee Tee Alarms for a number of years now and always been pleased with their service. We had our annual service today and the engineer Nick Wright was friendly and knowledgeable. The service was carried out carefully and he was very helpful in sorting out problems we were having in using the system app. I would highly recommend

February 4, 2026
Unprompted review
Bee Tee Alarms Ltd logo

Reply from Bee Tee Alarms Ltd

Thank you for your kind review!
Many Thanks
Bee Tee Alarms Ltd

Rated 5 out of 5 stars

Service review

Nick was very efficient with the service today, clean and tidy. Informed us of the issue and rectified it effectively. Would highly recommend this engineer.

February 4, 2026
Unprompted review
Bee Tee Alarms Ltd logo

Reply from Bee Tee Alarms Ltd

Thank you for your great review!
Kind Regards
Bee Tee Alarms Ltd

Rated 5 out of 5 stars

Very prompt

Very prompt, polite and tidy. Both Paul & Alfie were friendly and kept me informed of what they were doing. Definitely recommend 👌

January 8, 2026
Unprompted review
Bee Tee Alarms Ltd logo

Reply from Bee Tee Alarms Ltd

Thank you for your great review!
Kind Regards
Bee Tee Alarms Ltd

Rated 5 out of 5 stars

I am very pleased with my new alarm…

I am very pleased with my new alarm system, A very helpful pleasant installation man came , fitted the alarm no mess no problem, explained how to operate, thank you.

January 13, 2026
Unprompted review
Bee Tee Alarms Ltd logo

Reply from Bee Tee Alarms Ltd

Thankyou for the great review!
Kind Regards
Bee Tee Alarms Ltd

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service and very well priced. Would thoroughly recommend Bee Tee Alarms Ltd.

November 5, 2025
Unprompted review
Bee Tee Alarms Ltd logo

Reply from Bee Tee Alarms Ltd

Thank you for taking the time to leave a great review!
Kind Regards
Bee Tee Alarms Ltd

Rated 5 out of 5 stars

Had a new alarm system fitted today at…

Had a new alarm system fitted today at my brothers house. Lance attended, thoroughly professional, knowledgeable as well as detailed in his run through of the system with me on completion. All round first class experience. I use BeeTee for own home so had no hesitation in using them again.

January 23, 2026
Unprompted review
Bee Tee Alarms Ltd logo

Reply from Bee Tee Alarms Ltd

Thank you for your great review!
Kind Regards
Bee Tee Alarms Ltd

Rated 5 out of 5 stars

Brill

I spoke with nick wright. It was midnight and I thought I was going to be waiting ages for an engineer to call. He called back within the hour. Alarm was sorted in seconds! Thanks so much

January 23, 2026
Unprompted review
Bee Tee Alarms Ltd logo

Reply from Bee Tee Alarms Ltd

Thank you for taking the time to leave a review!
Kind Regards
Bee Tee Alarms Ltd

Rated 5 out of 5 stars

Had our house alarm serviced today and…

Had our house alarm serviced today and was very pleased with the service. The engineer Nick Wright has been before, was very polite, and completed the job efficiently. Happy with the service, thank you!

January 21, 2026
Unprompted review
Bee Tee Alarms Ltd logo

Reply from Bee Tee Alarms Ltd

Thank you for your great review!
Kind Regards
Bee Tee Alarms Ltd

Rated 5 out of 5 stars

Nick Wright was very professional

Nick Wright was very professional. He took his shoes off in the house. He also explained and answered any questions we had. He also called to say he was on his way. Very happy with the service.

January 12, 2026
Unprompted review
Bee Tee Alarms Ltd logo

Reply from Bee Tee Alarms Ltd

Thank you for your review!
Kind Regards
Bee Tee Alarms Ltd

Rated 5 out of 5 stars

Excellent Service as always

Dave undertook the annual review of my alarm system in a professional and friendly way. He arrived promptly despite snow making the roads difficult and did the job without fuss explaining precisely what he had done. BeeTee Alarms are a reliable company who do an excellent job.

January 9, 2026
Unprompted review
Bee Tee Alarms Ltd logo

Reply from Bee Tee Alarms Ltd

Thank you for your great review!
Kind Regards
Bee Tee Alarms Ltd

Rated 5 out of 5 stars

Stephen Pegg - excellent engineer

Stephen Pegg visited today on a booked engineer visit for a fault on a door connection. Stephen was methodical in detecting where the fault was, fixed it, and tested it. Before he left he reinstalled the Control App on my phone and ensured it worked correctly. A very professional and pleasant person, a credit to your company.

January 5, 2026
Unprompted review
Bee Tee Alarms Ltd logo

Reply from Bee Tee Alarms Ltd

Thank you for your kind review!
Kind Regards
Bee Tee Alarms Ltd

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