I have found Beforepay to be helpful, friendly, the app is easy to navigate and understand, and the process of accessing funds has been very easy, efficient and quick. Very straightforward process, n... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
What you see is what you get. Cooperate as a team with the company as they are with you and you can use this to help pay for dentist, school supplies, vehicle rego ect. Has never let me down, have onl... See more
This is a great company. They are very understanding if you ever need help due to financial situations changing. Always communicate with them using the app you struggle to make repayments. They are... See more
Easy application process funds clear immediately amount goes up each time you complete paying a loan in full very. Excellent service,no hassles
Company details
Written by the company
Download Beforepay to track your spending, plan your budget and access extra funds when you need it to help you pay for whatever pops up. No surprises or hidden costs!
Contact info
Level 9, 77 Castlereagh St, 2000, Sydney, Australia
- support@beforepay.com.au
- beforepay.com.au
4.6
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They support you on how much you want…
They support you on how much you want to borrow and they respond with a fast response to your loan.
April 22, 2026
Will not increase my spending up form…
Will not increase my spending up form 50$ not happy will not be used again soon
April 19, 2026
Reply from Beforepay
Hi there,
Thank you for your feedback and we're sorry to hear you’re not happy with the outcome.
We understand it’s frustrating, however limits are set and reviewed automatically based on your repayment history and overall account activity, and we’re not able to manually increase them.
They are really helpful and easy…
They are really helpful and easy service when you need a bit extra money to get through the week . Simple application quick answer and quick transfer.
April 14, 2026
Dropped payout to $50 without reason
Dropped payout to $50 without reason. Fully employed. Bank connection glitch.
April 17, 2026
Reply from Beforepay
Hi Steve, thank you for your feedback and we're sorry to hear about this.
Limits are set based on account activity, repayment history, and bank connection checks. If you believe this was applied in error, please reach out to us in app or via email at support@beforepay.com.au and we can review your account for you.
Okay, but could be better
I like having the option of the service being available if I need quick cash. The system is designed for failure, though. Most people get paid in the evening on their payday, yet the system is set to take payment within business hours on the day your pay is received, without flexibility.
It would make far more sense to set the withdrawal date for the following day to avoid penalising people for a system failure rather than human error.
The only solution is to take more than you need to hold some in reserve to make the repayment in time, which defeats the purpose.
April 18, 2026
Reply from Beforepay
Hi Michael, thanks for sharing this and we really appreciate the feedback and understand the frustration around timing.
You can absolutely reach out to us if you need to adjust your repayment date, and we can help set that up for you. It’s actually quite common for customers to move repayments to the day after payday to better align with when their salary comes in.
If this would help or you’d like to talk through options, just reach out via the app or email support at support@beforepay.com.au anytime, we’re happy to help.
Reply from Beforepay
Hi there, thank you for your feedback.
Limit increases are reviewed automatically based on your repayment history, account activity, income, and banking checks. If you think something doesn’t look right, feel free to reach out via the app or email support and we can take a closer look for you.
Greed, Interest and Ego
They increase their Interest and Establishment fee suddenly without notifying any customers. Bit harsh and getting greedier as they are the only competitors in giving loan easily. Most of the times they do not allow you to take same amount which yoh have already taken
Beware not to get Addict otherwise they will loot you.
April 17, 2026
Unprompted review
Reply from Beforepay
Hi Zuhair and thank you for your feedback.
Some Pay Advance offers include interest and an establishment fee, and these are shown clearly upfront before you accept the loan. We aim to be transparent so you can review all costs before proceeding.
Loan amounts can also vary each time based on an assessment of your income, repayments, and overall account activity, so the available amount may not always be the same.
If you’d like, you can reach out via the app or email support and we can take a closer look at your account with you.
Easy to navigate via app
April 11, 2026
Giving me a chance
April 10, 2026
Payments and services 👍
April 10, 2026
Payment not processed and no reply from customer service
Paid off my loan almost two weeks ago and the payment has not been processed in my account. No reply from customer service in over a week. A stressful and frustrating experience.
April 15, 2026
Unprompted review
Reply from Beforepay
Hi Vicky and thank you for leaving us a feedback. That unfortunately doesn’t sound right and we’d like to get this sorted for you as quickly as possible.
Could you please reach out to us via the app or email support at support@beforepay.com.au so we can look into the payment for you?
Great I am very happy
April 10, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.