BEHSS supplied and fitted our alarm and cctv a good few years ago. Mark services it every year. He is always on time, polite, friendly, tidy and knowledgeable. The company has the personal touch which... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
We've been a customer of Bourne End for around 4 years - they installed a new intruder alarm system for our office in Henley and have serviced it annually since then. We always get the best of servic... See more
Company replied
As always very pleased with the service I received, from Bourne End and Henley Security Systems. Mark as usual was on time and did a full service as he has for many years. If I need to phone the offic... See more
Company replied
My BEHSS security system panel needed replacement to WIFI following a full fibre upgrade of my Broadband by Openreach on behalf of BT. The Engineer from BEHSS was very experienced and he effected th... See more
Company replied
Company details
Written by the company
Alarms and CCTV systems to keep your property in the Thames Valley safe. Call Bourne End & Henley Security Systems Ltd on 01628 520 162 today.
Contact info
Marina Office, Harleyford Estate, Henley Road , SL7 2DX, Marlow, United Kingdom
- 01628 520 162
- roger.elam@behss.co.uk
- behss.co.uk
4.7
Excellent
87 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Efficient
Came on time, friendly helpful and did the service thank you, would recommend. The office was very helpful arranging visit too.
October 16, 2024
Unprompted review
Reply from Bourne End & Henley Security Systems
Thank you for leaving us this positive feedback, we really appreciate your comments and will pass them on to the team.
Very efficient service and nice people…
Very efficient service and nice people to deal with
October 16, 2024
Unprompted review
Reply from Bourne End & Henley Security Systems
We really appreciate you leaving us this 5 star review - Thank You
Friendly and reliable for alarm…
Friendly and reliable for alarm installation and maintenance.
Always on time and helpful
September 19, 2024
Unprompted review
Reply from Bourne End & Henley Security Systems
Thank you for leaving us this positive feedback.
We have been using BEHS for years now…
We have been using BEHS for years now and they have always been very quick to help when the inevitable problems arise and always have friendly and helpful engineers. Great company.
September 20, 2024
Unprompted review
Reply from Bourne End & Henley Security Systems
We really appreciate you leaving us this 5 star review - Thank You
BEHSS Support…
BEHSS has been in the back ground supporting our Home Security System for many years and they have provided good ,efficient ,reassuring and reliable service during that time. Our annual service, as always ,has just been completed by one of their friendly professional engineers.
September 16, 2024
Unprompted review
Reply from Bourne End & Henley Security Systems
Thank you for leaving us this positive feedback, we really appreciate your comments and will pass them on to the team.
BE&H are always professional and…
BE&H are always professional and helpful in all they do on behalf of customers,including the efficiency and communication with their engineers.
September 9, 2024
Unprompted review
Reply from Bourne End & Henley Security Systems
Hi Graham - we are pleased to hear you are happy with our service. Thank you for the review.
Great Service
We had our annual check today. Mark the Engineer is always friendly knowledgeable and professional.
He is a great ambassador for BEHSS. The company are great at communication and always respond quickly to requests.
September 13, 2024
Unprompted review
Reply from Bourne End & Henley Security Systems
Hi Ronald - Many thanks for leaving us this positive review, we really appreciate it and will pass this on to our team.
BEHSS: Excellent installation and maintenance.
BEHSS specified and installed our system about 4 years ago. Mark services it regularly and we're very satisfied. Highly recommended for booking efficiency, installation and maintenance.
September 4, 2024
Unprompted review
Reply from Bourne End & Henley Security Systems
Hi Stuart - we are pleased to hear you are happy with our service. Thank you for the review.
IN GOOD HANDS
Mark has been checking and servicing the home security system for some years. He is always pleasant, polite and professional. I like that the company communicates well. They - and he- are completely trustworthy and reliable and the relationship built up with BEHS over time ensures a sense of well-being and safety. Thank you as always.
September 10, 2024
Unprompted review
Reply from Bourne End & Henley Security Systems
Hi Mrs Pavey - we are pleased to hear you are happy with our services. Thank you for the review.
Annual Service
We've been with Bourne End Security for years now. Mark has usually come out to do our service for the last few years.
He is very polite, cheerful, punctual and tidy.
Thank you Bourne End for great service over the years!
July 1, 2024
Unprompted review
Reply from Bourne End & Henley Security Systems
Thank You Mrs Batra for leaving us this positive review, we really appreciate it.
Professional service
Have been a customer for several years. Always a good professional service. Thanks for the help.
July 1, 2024
Unprompted review
Reply from Bourne End & Henley Security Systems
Hi Tim, Thank you for the positive feedback, we appreciate your comments and will pass them on to the team.
Mark came round today to conduct my…
Mark came round today to conduct my yearly service - was an absolute pleasure as always. He is an exemplary professional!
July 8, 2024
Unprompted review
Reply from Bourne End & Henley Security Systems
Hi Elizabeth, we really appreciate the positive feedback. We are pleased to hear you are happy with our services.
Fault Fix and Reset
I had a fault with my system due to a water leak, but Mark came around and fixed it promptly and efficiently.
No issues whatsoever!
July 4, 2024
Unprompted review
Reply from Bourne End & Henley Security Systems
Hi Anthony - we are pleased to hear you are happy with our service. Thank you for the review.
Mark did our annual service last week
Mark did our annual service last week. Punctual, friendly and efficient as always.
July 5, 2024
Unprompted review
Reply from Bourne End & Henley Security Systems
We really appreciate you leaving us this 5 star review - Thank You
Mark was on time and very helpful
Mark was on time and very helpful, he is always polite. We like that we are reminded when we are scheduled for our system to be serviced.
July 2, 2024
Unprompted review
Reply from Bourne End & Henley Security Systems
Thank you for leaving us this positive feedback, we appreciate your comments and will pass them on to the team.
Service engineer notified us of a…
Service engineer notified us of a delayed arrival but then arrived earlier than advised and carried out the service quickly and satisfactorily.
June 13, 2024
Unprompted review
Reply from Bourne End & Henley Security Systems
Hi Mike - Many thanks for leaving us this positive review, we really appreciate it and will pass this on to our team.
Service and support
Brilliant service and support from the team, always remember to schedule our annual service. The engineer arrives on time, is polite, speedy and tidies up after himself. Happy to recommend them
June 21, 2024
Unprompted review
Reply from Bourne End & Henley Security Systems
Thanks Adam for leaving us this 5 star review, we really appreciate the feedback.
Brilliant from first contact
The entire process from getting first quote to installation of our cctv system was simple, clear and with helpful advice. The installation engineer Mark was friendly, helpful and did a superb job. I cannot speak highly enough of the whole experience.
May 24, 2024
Unprompted review
Reply from Bourne End & Henley Security Systems
Thank you for the positive feedback Adrian, we really appreciate your comments and will pass them on to our team.
Fantastic customer service
Fantastic customer service, quick response to maintenance requests and a reliable and friendly service.
Highly recommended!
May 29, 2024
Unprompted review
Reply from Bourne End & Henley Security Systems
Hi Pippa - Many thanks for leaving us this positive review, we will pass this on to the team.
Highly Recommend
Always great service from all BEHSS staff. Would definitely recommend them to anyone for alarms & CCTV.
April 30, 2024
Unprompted review
Reply from Bourne End & Henley Security Systems
We really appreciate you leaving us this 5 star review - Thank You
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