Beko UK Reviews 44,020

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 11,087 reviews, reviewers had a great experience with this company. Many customers are satisfied with the quality of the products, often noting their durability and reliability over many years. The appliances are frequently described as easy to use, quiet, and efficient, with a good range of programs and well-thought-out controls. Reviewers also appreciate the helpful and knowledgeable staff, making the overall experience positive. However, some people were dissatisfied with certain product aspects, such as unclear symbols on LED screens or difficulty balancing temperatures between fridge and freezer compartments. A few other people also felt that the service was poor, citing issues with installation, slow response times for repairs, or problems with product replacement.

What people talk about most

Product

Clients share ambiguous opinions on product, with many expressing satisfaction with their purchases, citing... See more

Quality

Consumers generally express satisfaction with the quality of appliances, often highlighting their... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that many appliances are... See more

Service

Customers had ambiguous experiences with service, with some reviewers reporting efficient delivery and... See more

Staff

Reviewers highlight positive aspects of staff, often praising their helpfulness, friendliness, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to programme and half load function/quick wash useful. My only criticism is it came with an instruction booklet in French. I found it in English online but even then still don’t know what the sym... See more

Rated 4 out of 5 stars

Have had Beko appliance previously, washing machine finally gave up after 20 years service. For the cost of replacing with a quality product,Beko comes out on top . Here's to another 20 years.🤞

Rated 4 out of 5 stars

This was the right product at the right price for us. However, the lack of detailed information on individual fridge freezers is a drawback. We opted for the one with "HarvestFresh" because it seemed... See more

Rated 5 out of 5 stars

Well made with well thought out controls. However, I find the facility to remote control the machine a rather quirky and unnecessary feature. The washes are achieved very efficiently although I a... See more


Company details

  1. Wholesaler Household Appliances
  2. Appliance Store
  3. Electrical Appliance Wholesaler

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.

Beko Home & Kitchen Appliances

Written by the company

UK’s number 1 best selling large home appliance brand
Appliances designed to make your life easier, Beko is UK’s number 1 best selling large home appliance brand.
30 Million Appliances
We’ve sold over 30 million appliances in the UK since 1990.
4.4 Out Of 5
The average score out of 5 our customers give our appliances.
Sustainability
At Beko we’re developing appliances that reduce energy consumption and waste and, in our factories we’re working to reduce our carbon footprint and increase recycling every year.

Contact info

4.2

Great

TrustScore 4 out of 5

44K reviews

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Rated 1 out of 5 stars

Too loud, sent it back.

38 decibels turned out to be 45-48. Sounded terrible . We could hear it in the lounge with the doors closed.
Delivery men were excellent, on time and super friendly .

May 13, 2026
Rated 5 out of 5 stars

Fantastic machine

Fantastic machine! Easy to use, good functionality and quieter than our old machine. Sometimes the touch panel is not sensitive to touch, you just have to make sure you press in the right place but overall a brilliant machine.

May 13, 2026
Rated 5 out of 5 stars

Very knowledgeable

Very knowledgeable, helpful and friendly staff. Nothing was too much trouble. It was very nice to speak to someone who wasn’t based abroad and hard to understand ! Not that I’m in any way racist but the language barrier can make things very difficult.
Thanks for making sure the oven trays got sent to us as soon as they were back in stock.

May 13, 2026
Rated 4 out of 5 stars

Easy to programme and half load…

Easy to programme and half load function/quick wash useful. My only criticism is it came with an instruction booklet in French. I found it in English online but even then still don’t know what the symbols mean on led screen. Gradually working it out but very poor instructions! Thankfully I’d had a dishwasher before.

May 13, 2026
Rated 1 out of 5 stars

Awful experience

Awful experience, they sent out a guy to instal cooker who didnt raise it or make it level. Saucepans are sliding off the hob. Will never use this company again after using them for years.

September 9, 2025
Unprompted review
Rated 1 out of 5 stars

Awful customer support and unable to purchase

We have tried to order a Beko robotic vacuum from their website without success.

The website itself won’t proceed to payment and gets stuck in a loop. Having called their support / Beko shop their advice didn’t work and when I called back I was advised to try a retailer. It’s amazing that that the Beko shop is unable to place an order

Totally appalling and unable to buy their appliance, I’ll have to look for an alternative manufacturer. If Beko wish to sell products, sort the website and upskill their support to actually help customers.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a replacement dishwasher

I ordered a replacement built
in dishwasher, the Beko model I bought was very reasonably priced. Having installed and used it daily for a few weeks now, I found it to be a good purchase. It isn't quite as fancy an item as the one it replaced but is a functional utilitarian machine, more than capable of doing what I purchased it to do.
So far, I have no issues whatsoever and would recommended the brand to anyone who wants a reasonably priced and functional machine.
Highly recommended.

May 13, 2026

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