Professional friendly and expert advice, my scalp has never felt better and my crochet braids lasted super long and installed without pain and tightness, was able to sleep 1st night perfectly!! Highly... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I don’t usually say anything as the braids I had previously was poorly done, but I didn’t write a bad review. However this time I need too as I’m extremely disappointed. The braids at the back of m... See more
Great service! They were able to see my daughter last minute on the same day, which I truly appreciated. The stylist did an amazing job on her hair and was very gentle and patient especially important... See more
Prompt, efficient service. Belinda is really knowledgeable, she provided a relaxing, thorough scalp and hair treatment. She took care to check in with my daughter periodically and also sent us away... See more
Company details
Written by the company
Bel's Beauty Complex is a premier hair and beauty salon based in Northolt, West London, renowned for its holistic approach to hair care and trichology. Founded by Belinda Asafo-Agyei, a certified trichologist with over 30 years of experience, the salon offers a wide range of services tailored to suit various hair types and scalp conditions. Belinda's deep understanding of Afro-curly and mixed-texture hair has made her a trusted expert within the industry. At Bel's Beauty Complex, clients benefit from personalized consultations and treatment plans designed to improve both hair and scalp health. Services include deep conditioning, Ayurvedic herbal therapies, protein reconstructors, scalp detox treatments, and advanced care for conditions like alopecia, seborrhoeic dermatitis, and traction alopecia. Trichoscopy is often used to diagnose issues accurately and track progress over time. In addition to treatments, the salon offers its own line of handcrafted hair and skincare products made with natural ingredients, free from harmful additives. The salon also places a strong emphasis on education, regularly hosting workshops and seminars to empower clients and salon professionals with knowledge on hair and scalp wellness. Bel's Beauty Complex is more than just a beauty destination—it's a nurturing space where clients receive expert care, education, and support on their journey to healthier hair.
Contact info
33 Down Way, Northolt UB5 6PG, United Kingdom, UB5 6PG, Northolt , United Kingdom
- +447956293093
- info@belsbeautycomplex.co.uk
- belindaakobel.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Got scammed my daughter went for a…
Got scammed my teenage daughter went for a texture release and Belinda didn’t do texture release, She put something different in her hair other than avlon, She tried to say my daughter was lying, But then she sent me the product she used on what’s app, Deleted it after but I took screenshots of the message, She contradicted herself, She didn’t use avlon she used a moouse which wasn’t a texture release, My daughter knew because she had a texture release done elsewhere and it wasn’t done the same way or same products used, My daughter found this very strange and reported it to me after, Her hair looked exactly the same, Belinda scammed me and my daughter out of £120, I will also be reporting this company as a scam, Stay away from this company they will book you in for treatments and won’t put the correct products in your hair for what you paid for, She did this to my young daughter because she thought my daughter wouldn’t know anything but little did she know she knew about texture release treatments.
Expert advice my scalp has never felt better
Professional friendly and expert advice, my scalp has never felt better and my crochet braids lasted super long and installed without pain and tightness, was able to sleep 1st night perfectly!! Highly recommend
Website easy to use and simple
Website easy to use and simple. Very precise information and straightforward booking process. Would definitely use it to book again!
Excellent service
Excellent service. Belinda was knowledgeable, skillful and compassionately to into account my hair condition and needs when offering a treatment and hair style. I would highly recommend her services.
Belinda is always attentive and she…
Belinda is always attentive and she loves what she does. Most of all she is honest. I am making good progress with her
Amazing service
Great service! They were able to see my daughter last minute on the same day, which I truly appreciated. The stylist did an amazing job on her hair and was very gentle and patient especially important since my daughter is tender headed. The final look was fantastic, and everything was done in a timely manner. Thank you so much!
Belinda knows everything hair
Belinda knows everything hair, she is attentive and always makes sure your needs are met and you leave her salon looking great.
Love this lady, your the best
First time having a weave/sew in. Not a good experience at all for £205..
I don’t usually say anything as the braids I had previously was poorly done, but I didn’t write a bad review. However this time I need too as I’m extremely disappointed.
The braids at the back of my hair are very loose, the weave is barely holding on.
Tbh it was poorly installed. Before the weave was sewn in my scalp wasn’t oiled after it was braided. Even though the other hairdresser asked “should I oil her hair” and the other hairdresser said “don’t bother!” It’s now left my scalp extremely dry and itchy. I did state It was my first time having a weave installed.
Always super professional
Always super professional and provides the best service and advice for hair care needs
Exceptional service, once again
Once again, Bel and her team have exceeded all expectations with their exceptional attention to detail, excellent customer care and service. I can't fault my experience at the salon and my hair has never looked healthier. The transformation from what was a dry matted mess into the softest, silkiest hair I've ever had us testament to Bel's expertise. I trust her and her staff completely with my hair and can't wait to return for my next treatment. Thank you so much for making me feel beautiful again!
It was my first time going there
It was my first time going there, I got my hair in jumbo box braids, when the lady had finished my hair I looked in the mirror and it didn’t look it has just been done, I thought it was me, but when I got home I was told it doesn’t look up to standards how you usually get it. The next morning it looked a total mess, I immediately messaged the owner sending pictures, she blamed it on everything like texture of my hair, wrap my hair, use mousse, edge control. The whole head was a mes. I have been getting my hair braided for years who have always done a good job so I know how to care for my hair, the fact she said texture of hair is ridiculous. I asked for a 50% refund she offered £10 of my next treatment that costs over £10, I was not going back there. I took the braiding out two days later, I was so embarrassed on how it looks, she could have refunded back half the money. Do not was your time or money you will be disappointed I am still shock on how she handled it all.
Quick and easy booking process
Professional and dedicated
The service I received was brilliant
My stylist provided me with first class service. She was determined to finish in a timely fashion and ensure my braids where don't to a high standard.
Recommended just book her.
Very easy to communicate with the drawings are phenomenal. So quickly drawn with lots of details, all our guests were queuing for their pictures. All left feeling very happy. Mary is very polite and accommodating,
The staff
The staff were friendly, professional and the place was clean and very welcoming. Loved the bsckground music too, and my hair was done so beautifully. I loved the whole experience.
My hair was seen to straight away
My hair was seen to straight away, and the hairstylist was incredibly polite and professional. My hair was also treated in the best way possible.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








