Absolutely great service. I received a personal email to say that one of my items were out of stock. I opted to wait for the item to become available and it was posted out shortly after. I could not... See more
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Great product, my cats just loved the food. Ordering, payment process and delivery was smooth and efficient. Would highly recommend this company especially if you’re looking to support all Australian/... See more
Company replied
I didn’t get my order yet and I’m so angry as they put the delvers down on my post box the car to resend the order I wasn’t happy at all I wish to refund my money back thank you
Professional, reliable, quick response and excellent product. Australian made and owned who also support community charities. A valuable small business in the Australian commercial climate.
Company details
Written by the company
Bella&BEAR is one of the only online retail pet stores in Australia that only sell Australian and New Zealand Made and Owned products. We are made up of a team of pet owners, we understand the need to provide the best for our pets to give them the best possible chance at a happy and healthy life.
Contact info
2000, Sydney, Australia
- info@bellaandbearpetco.com.au
- bellaandbearpetco.com.au
Outstanding
Professional, reliable, quick response and excellent product. Australian made and owned who also support community charities. A valuable small business in the Australian commercial climate.
Just want to know if you SHIP TO CANADA…
Just want to know if you SHIP TO CANADA is there a minimum amount to purchase ???? what are shipping charges?? kind regards Brenda
Great service and fast delivery
Absolutely great service
Absolutely great service. I received a personal email to say that one of my items were out of stock. I opted to wait for the item to become available and it was posted out shortly after. I could not recommend Bella and Bear more!
Bella and Bear have a great range of…
Bella and Bear have a great range of high quality Australian and NZ made products.
Fast delivery, quality product.
Very happy with the cardboard kingdom I ordered. Fast delivery and I highly recommend them.
Easy to order and friendly staff when I…
Easy to order and friendly staff when I requested to add another bag of litter
I didn’t get my order yet and I’m so…
I didn’t get my order yet and I’m so angry as they put the delvers down on my post box the car to resend the order I wasn’t happy at all I wish to refund my money back thank you
Wish it was made better!
I liked the idea of this setup because what cat doesn’t love a good box to play in? However it just wasn’t sturdy enough to last. My cats destroyed this in one day. I feel this could work better with thicker sturdier cardboard.

Reply from Bella and Bear Pet Co
Team did a great job contacting me to…
Team did a great job contacting me to let me know one of the ordered items was out of stock… they offered a replacement item and sent samples for Tucker to try…. Great service.

Reply from Bella and Bear Pet Co
Amazing!!
Absolutely love Bella and Bear Pet Co for purchasing my adult dog and puppy food. Very helpful, good pricing and fast shipping. My go to!!

Reply from Bella and Bear Pet Co
Extremely happy customer
Extremely happy customer, outstanding customer service. Quick communication and response in relation to substitution product. Will be purchasing again. Thanks again 😊

Reply from Bella and Bear Pet Co
Calming tablets
Great products. We lost one our dogs a few weeks and our other dog has been fretting extremely bad. I purchased some calming tablets and they have worked extremely well.

Reply from Bella and Bear Pet Co
I appreciate the generosity act of free…
I appreciate the generosity act of free treats for my dog in the RSPCA event (29 may), He loves the treats and it didnt upset his stomach, Great products good prices

Reply from Bella and Bear Pet Co
Great product
Great product, my cats just loved the food. Ordering, payment process and delivery was smooth and efficient. Would highly recommend this company especially if you’re looking to support all Australian/NZ products.

Reply from Bella and Bear Pet Co
Good quality products
Good quality products
Everything I received was loved by my dogs
Postage was in good time

Reply from Bella and Bear Pet Co

Reply from Bella and Bear Pet Co
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