Told my item has been delivered via gps however I was out all day and my item never came and was not there when I arrived home. No customer service or help to try and resolve just snotty comments to s... See more
Company replied
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See what reviewers are saying
Avoid like the plague stole my money never received item and wouldn’t refund me
LOVE these pjs! I have some myself and now that its summer loved seeing the short versions. I bought for a friend who has had an operation recently as an alternative to another bunch of flowers. She l... See more
Still waiting For my order of 2pairs of children's pyjamas, despite sending 3 emails I have not received any return answer from them
Company details
Information provided by various external sources
Online store Luxury swimwear UK Based Fast Shipping
Contact info
United Kingdom
- support@bellamae.co.uk
- bellamae.co.uk
2.2
Poor
34 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Avoid like the plague stole my money…
Avoid like the plague stole my money never received item and wouldn’t refund me
February 15, 2026
Unprompted review
Still waiting For my order of 2pairs of…
Still waiting For my order of 2pairs of children's pyjamas, despite sending 3 emails I have not received any return answer from them
October 14, 2025
Unprompted review
Easy to order delivery came within a…
Easy to order delivery came within a week very happy with quality
November 30, 2024
Great customer service
Great customer service, quick delivery. Items are good quality. Really happy with my order
September 2, 2024
Great service
January 11, 2023
Purchased the men & womens matching…
Purchased the men & womens matching tartan christmas pjs, the quality is amazing! Love Bella Mae & their products. These came within a week, considering they were personalised thats super quick!
December 12, 2022
Amazing small business
Ordered numerous of times off this page ! Amazing quality every time, always answers any questions, fast delivery.
October 27, 2022
Beautiful and stunning
The hat I ordered is Absolutely beautiful, the embroidered initials make the hat look even more stunning.
Fast and easy delivery, I'm extremely happy.
September 28, 2022
Gorgeous hat beautifully initialled
Gorgeous hat!
Initials were added beautifully, I love it.
The box came so crushed from the delivery driver but the hat was still somehow fully intact and lush!!
Thank you 🖤
October 2, 2022
Lost parcel
waiting for a parcel that is not going to be sent, the worst courier company, without the possibility of choosing another supplier, the parcel has not arrived for two weeks, I do not know how long I have to wait
July 26, 2022
Hats and bags are amazing
Hats and bags are amazing, delivery was great, would buy again
July 11, 2022
Holiday bag
Such a lovely personalised bag, overall I am very happy with my purchase.
Will defiantly be ordering more personalised items from here!
Very quick service and a lovely keepsake.
June 28, 2022
You where very thorough and…
You where very thorough and professional and quick to do my order very pleased with my items thankyou x
April 17, 2022
Order is gorgeous and exactly as…
Order is gorgeous and exactly as described.
Can’t wait to wear my new bag and hat on holiday
March 30, 2022
100% recommend this business
100% recommend this business! I love my personalised hat and they are amazing presents for friends and family. Would definitely buy from them again.
March 1, 2022
Unprompted review
Amazing service
Amazing service, I ordered really last minute for my holiday and as she was local asked could I pick up and she literally had my personalised order ready within ours. I ordered a hat and a bag both personalised and amazing quality I will definitely be ordering in another colour. Thanks again x
February 25, 2022
Highly Recommend
I can’t recommend Bella Mae enough! I ordered the Isla Bikini Set and I got some many compliments on the set. High quality, fast shipping and great communication.
Thankyou!
February 23, 2022
Unprompted review
The best spot to get your personalised hats and bikini’s.
I ordered 3 bikinis and a hat they all came on time for my holiday thank you! The best spot to get your personalised hats and bikini’s. I will be recommending my mates for sure.
February 22, 2022
Unprompted review
My new go-to place for pjs
My new go-to place for gorj, but affordable pjs!! Love the chevron print ones, so comfy and pretty!! 5* always!
February 22, 2022
Unprompted review
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