Bellaplushofficial 

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Rated 5 out of 5 stars

Absolutely love my ring. Firstly even before placing an order received amazing customer service which didn’t just stop after placing my order. And I’m completely obsessed with my (engagement) ring... See more

Rated 5 out of 5 stars

I cannot believe the quality of the rings I received today ,I bought a near copy of my 20th wedding anniversary Engagement ring which cost an arm and a leg that my husband bought me ,I am never comfo... See more

Rated 5 out of 5 stars

I’ve purchase multiple items from Bella Plush since it was created. My favourite has to be the Yara ring, it’s identical to the wedding ring I gave my wife and we can comfortably travel knowing it l... See more

Rated 5 out of 5 stars

Bought a ring from here 2 years ago, literally one of the most amazing diamond stimulants I’ve ever bought. As someone who usually reacts to cheap/affordable jewellery, I’ve had no issues with daily w... See more

Company details

  1. Jeweler

Written by the company

Indulge in Opulence without Compromise – Explore Our Affordable Luxury Jewelry Collection. Elevate Your Moments with Stunning Engagement Rings, featuring Real Diamond Simulants and Impeccable 925 Silver Craftsmanship, all at a Fraction of the Price


Contact info

All reviews

(153)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing customer service!

Amazing customer service!! The bracelets and ring were so beautiful! I wear them everyday and still look brand new😍😍😍 super affordable and super worth it for the amazing quality!

May 5, 2024
Unprompted review
Rated 5 out of 5 stars

1000% recommend

Amazing place to shop! Purchased multiple times and will definitely be doing another order before summer, the girls are really sweet and will be visiting their permanent jewellery store too!!! Would 1000% recommend and fast service x

May 5, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect quality!

I received my bracelet months ago and the condition is still the same as it was when I first got it, the quality is stunning 😍 the packaging is super cute too, will be ordering more jewellery soon!

May 5, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful jewellery!

Bella Plush is my go to for beautiful jewellery that LASTS! It’s affordable, gives a luxury feel without the luxury price and the customer service is so responsive. You will not be disappointed x

May 4, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely love my ring

Absolutely love my ring.
Firstly even before placing an order received amazing customer service which didn’t just stop after placing my order.
And I’m completely obsessed with my (engagement) ring. I also received a free gift which I’m in love with, Bella plush have pretty things 😍 any girl would be obsessed. I can’t wait to place another order and also visit in store for a permanent bracelet!

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

Ordered a ring

Ordered a ring, came quicker than expected, amazing quality and customer service. Will definitely be purchasing again!

April 18, 2024
Unprompted review
Rated 5 out of 5 stars

Bellaplush is my go to brand for…

Bellaplush is my go to brand for jewellery, especially for rings! I have purchase rings, a necklace and bracelet and the quality is so good, it looks so expensive and I constantly get compliments. It’s perfect for gifting too, the customer service is really good and can’t wait to purchase more!

February 4, 2024
Unprompted review
Rated 5 out of 5 stars

I’m soo happy with my ring

I’m soo happy with my ring, second time purchasing and I can say whole heartedly bellaplush products never change colours or anything!!! I love it so much and the customer service has been great! Thank you:)

May 4, 2024
Unprompted review
Rated 5 out of 5 stars

The best jewellery I’ve ever gotten

The best jewellery I’ve ever gotten. I have been buying for years now and they still have the best quality. I love BellaPlush. Quick delivery and fast responses from the team. Can’t wait to purchase more 10 stars from me

May 1, 2024
Unprompted review
Rated 1 out of 5 stars

Scam site, they don’t send items and ignore your emails

Purchased a ring and a chain which never arrived

Sent numerous emails that get ignored

It’s been 2 weeks now since they say they sent it via Royal Mail but nothing recived and all my emails have been ignored

April 5, 2024
Unprompted review
Bellaplushofficial logo

Reply from Bellaplushofficial

Hello Suhaib, I assure you we are not a scam. If you have placed any custom or personalised items they do take longer to ship out as mentioned under our product description. It May also be that there is some form of delay with your parcel due to an address being wrong. We will look into your order. We have requested some details as soon as you get this over to us we can contact you and sort this out ASAP.


UPDATE***

Hello suhaib , we would like to thank you again for ordering from us. We can see that your custom necklace has been successfully delivered. Our custom necklaces do take anywhere between 2-4 weeks to get made and shipped out. This is written under the product description however we understand that this can be missed. To make things even clearer We now send out emails outlining delivery times for custom made pieces to avoid any further confusion.

we would like to apologise again for any inconvenience caused.

We have also added in an extra gift for the mrs from the bellaplush team. We hope you love your order 😊

Bellaplush Team

Rated 5 out of 5 stars

I got a free engraving for my travel…

I got a free engraving for my travel set. The customer service team have been amazing I had so many questions and they had answered all questions on time. I’m very impressed with my purchase and will be shipping again

April 2, 2024
Unprompted review
Rated 1 out of 5 stars

Never arrived

I should have read all the reviews before ordering (more than 2 weeks ago). I got an email a few days after placing my order saying the items had been shipped with a Royal Mail tracking number, 48 hours tracked. Upon checking the Royal Mail, more than a week later, the tracking information says Royal Mail are yet to receive the item. I have emailed and no reply as yet. Thankfully I used Klarna and have raised a case with them to cancel the order as needed it for a trip away this weekend. Disappointing. Don’t recommend

March 7, 2024
Unprompted review
Bellaplushofficial logo

Reply from Bellaplushofficial

Hello Helen,

Thank you so much for your feedback. We have taken a look at your order. We apologise if there was any sort of delay with your order. It does show that it was delivered to you on the 9th of March which is 6 working days from when your order was received as we don’t operate on weekends. On average it takes us 1-2 working days to process an order and then we arrange a collection from Royal Mail on standard which is 2-5 days. We also have our customer service team on emails 5 days a week to help with any questions with your order. We apologise if you did not receive a response in a timely manner we have just invested in growing customer service team so that we can get back to everyone within 24/48 hours. We hope that you did love your order when it arrived and if you have any more questions please do email us , we would be more than happy to help.

Kindest regards ,

Bellaplush team

Rated 4 out of 5 stars

Look lovely but don't last long

Purchased 2 rings, it was taking a while to arrive so I emailed and customer service was very polite and prompt. they didn't have one of the rings in stock so they refunded me and sent an alternative. the ring arrived- very very beautiful. The sizing is very off though because it's far too big. the quality looks lovely at first but the colour quickly fades. was a bit disappointed that my gold ring is no longer gold after a few weeks.

February 25, 2024
Unprompted review
Rated 5 out of 5 stars

I lost my engagement ring on Christmas…

I lost my engagement ring on Christmas and needed a replacement asap. Wow I am amazed at the quality I bought the mini Yara solitaire and it looks just like mine . The team were amazing too as I needed an exchange and took care of it for me for free. Very impressed

January 10, 2024
Unprompted review
Rated 5 out of 5 stars

Love this ring!

I ordered a mini yara ring from this brand and I absolutely love it. It's so cute and sparkly and it came really quickly too. Would definitely recommend to anyone who wants to treat themselves to a really nice piece of jewellery. Had it for over a year and haven't had any issues with diamonds falling out or the ring discolouring. Will definitely be ordering more :)

December 20, 2023
Unprompted review
Rated 5 out of 5 stars

I have had the absolute best experience…

I have had the absolute best experience from the customer service down to the delivery. I had questions about the sizing and not only did they send over a free size guide but the owner contacted me herself. I felt like very taken care of. I couldn’t recommend Bellaplush more, i love them!

December 19, 2023
Unprompted review
Rated 5 out of 5 stars

I’ve purchase multiple items from Bella…

I’ve purchase multiple items from Bella Plush since it was created. My favourite has to be the Yara ring, it’s identical to the wedding ring I gave my wife and we can comfortably travel knowing it looks exactly the same and feel safe if it does go missing!

Will definitely continue to order

October 11, 2023
Unprompted review
Rated 5 out of 5 stars

IT CAME JUST IN TIME FOR THE HOLIDAYS!

IT CAME JUST IN TIME FOR THE HOLIDAYS!

Wow! I am shocked that my order arrived so quickly and in amazing shape. I absolutely ADOREEE every single piece. I bought a few bits for Christmas presents but I'm thinking of keeping them for myself instead. Amazing!

December 6, 2023
Unprompted review

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