While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I would have given 0 stars if that had been an option. I purchased 3 pair of shoes for Christmas gifts. My total was $110.00. I was supposed to have received a 20% discount since I spent that much m... See more

Rated 1 out of 5 stars

I am confident any "good" review is given by someone at the company. As most the other reviews state, we received totally different product than what was ordered. As a customer of bellemeet, we... See more

Rated 1 out of 5 stars

They completely misrepresented their product! The description in the ad and on the site was completely false! The shoes I ordered were neither canvas NOR platform as described. On top of that, deliver... See more

1.3

Bad

TrustScore 1.5 out of 5

72 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(72)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unfortunately I cannot give them 0…

Unfortunately I cannot give them 0 stars. Bellemeet does not deserve 1star. It’s not fair to other stores that at least try to make things right.
After sending 4 (four) emails requesting return address where to send my return to, there’s still no response. There’s no phone number and no address. They have one phone number that is obviously incorrect, listed on their website. They want you to ask for return address and then they don’t respond to the emails.
Scams of the scams.

April 27, 2019
Unprompted review
Rated 1 out of 5 stars

Clearly this is a scam organization

Clearly this is a scam organization. I ordered the fur lined shoes and they arrived in the incorrect size. I sent the documentation and pictures they requested and after 15 emails of repeatedly asking me for documentation, they simply never responded. I have no way to return the merchandise and no one in customer service will respond. They should be banned from the web.

March 13, 2019
Unprompted review
Rated 1 out of 5 stars

Terrible! Shoe size conversion chart wrong, unwilling to exchange

Terrible!! I ordered colored sneakers for my two daughters for Christmas based on a paid ad on facebook. The size conversion chart was nowhere close. When they arrived almost a month later, both pairs of sneakers were at least 3 sizes too small (they wear different sizes and I ordered according to directions) When I attempted to return/exchange I was told the 15 day window had expired and they would not help despite original packaging and never being worn, and following a very long delay in shipping. DO NOT USE THIS COMPANY

February 16, 2019
Unprompted review
Rated 1 out of 5 stars

I think that Bellemeet must be a scam

I think that Bellemeet must be a scam. I ordered a pair of fur lined ankle boots back in November and they have never arrived. I have emailed them a number of times asking for an update and get no response. I have now asked them to contact me for a refund. Please be warned and DON'T order from this company

February 14, 2019
Unprompted review
Rated 1 out of 5 stars

Stay clear of this company

If I could give no stars I would. The company is based in China and all information online makes it look like the are out of USA. My order was even shipped from a California address but when I asked to exchange the items for larger sizes they told me that the items would have to ship back to China and I would be responsible for customs fees and shipping and it could take 6 months or more. I tried to dispute with Paypal twice but was denied as they say I got what I ordered, even though I could not use what I received and have feasible way of returning it. There is no size chart and NO MENTION that items have to go back to China upon ordering.

February 11, 2019
Unprompted review
Rated 1 out of 5 stars

Ordered a pair of shoes that took…

Ordered a pair of shoes that took almost 2 months to receive. The shoes were not at all what they looked like online and did not fit. I have trying to return them for weeks with ZERO help from them. Bad experience and I wish I had read online reviews beforehand.

January 30, 2019
Unprompted review
Rated 1 out of 5 stars

I would have given 0 stars if that had…

I would have given 0 stars if that had been an option. I purchased 3 pair of shoes for Christmas gifts. My total was $110.00. I was supposed to have received a 20% discount since I spent that much money. Their only response is "our website must have messed up." I've emailed them numerous times requesting my refund. Needless to say they have never responded to that request. I have definitely learned from this experience to look for company reviews before ordering from a company. It's a shame some companies have no ethics!!!

January 29, 2019
Unprompted review
Rated 1 out of 5 stars

BEWARE

BEWARE! THIS COMPANY IS A SCAM!

I purchase 3 items, tried to return to at my own postage cost for different sizes. They wont accept exchanges despite what their terms and conditions say. THEY DONT RESPOND TO YOU AT ALL to avoid any customer refund or exchange process. THE ITEMS ARE ABSOLUTE RUBBISH!

WARNING DO NOT PURCHASE FROM HERE UNLESS YOU WISH TO DONATE YOUR MONEY TO A SCAM!

January 26, 2019
Unprompted review
Rated 1 out of 5 stars

DO NOT PURCHASE FROM THIS COMPANY !!!

Terrible product , terrible customer service - DONT purchase from this company. When my items arrived they were the worst quality and way too small .... awful just awful . I can't believe they are allowed to trade. I followed the return policy - cost me to send back - and have been told that they will not refund me as I sent to the wrong place !!! I followed the only instructions I could find on my order . So I am out of pocket with no items and will now be fighting to get refund !!!

January 23, 2019
Unprompted review
Rated 1 out of 5 stars

Please share this information on public…

Please share this information on public media. I have, they are in my opinion a scam. They count on the fact that you will not return the merchandise since it's so expensive. They ship from California but refuse to allow you to return it there. It would cost me $53.80 to send back an item that cost $40. Good odds for them!
What really galls me is that Paypal stood up for them and insisted that I return the item to China even though it cost me more money than it cost and no guarantees that they would give me the credit. So here I am with a jacket that would fit a child, not an adult, that I will be donating. Please tell everyone you can not to buy from Bellemeet!

January 20, 2019
Unprompted review
Rated 1 out of 5 stars

Terrible products and company

Terrible products and company. Ordered a pair of pants for xmas that took a month to arrive. Size was WAY too small. I asked them about how to do an exchange for the larger size and they basically said F you since its past their 15 day exchange/return period. They didnt care that it was an xmas gift and there was no way to exchange it sooner. Follow up emails to them explaining this were completely ignored. They do not care about anything except making a quick buck.

January 17, 2019
Unprompted review
Rated 1 out of 5 stars

Misrepresent products!!!

They completely misrepresented their product! The description in the ad and on the site was completely false! The shoes I ordered were neither canvas NOR platform as described. On top of that, delivery takes forever, and you don’t know that until AFTER you’ve purchased. The ONLY good thing I can say is that they respond very quickly via email, but offer nothing other than an apology. I do not recommend purchasing from this company!

January 11, 2019
Unprompted review
Rated 1 out of 5 stars

TERRIBLE company

TERRIBLE company. The quality is lousy and the return policy is a joke. You have to return items to CHINA, and you have to pay any and all fees related to that, even custom fees. The other choice they give you? Get 15% of your cash back and don't deal with a return.
It's a joke. 15%??!! Don't expect to receive your purchase quickly (takes forever), don't expect to like the merchandise and don't expect to return items easily.

January 8, 2019
Unprompted review
Rated 1 out of 5 stars

Awkward sizing and difficult expensive return

The sizes are extremely smaller then normal since it comes from China. The return policy is deceiving because they state that it’s easy return but actually it costs a lot to return, almost $70 for international shipping. They know this so they they offer 20% refund instead. I don’t recommend this company. Wish I’d researched better before purchasing!

January 8, 2019
Unprompted review
Rated 1 out of 5 stars

All Wrong

Wrong size, longer to arrive than stated, the one that was the right size was way too small and they won't pay for shipping back. NEVER AGAIN!!!

January 7, 2019
Unprompted review
Rated 1 out of 5 stars

Ordered pair of shoes for my…

Ordered pair of shoes for my granddaughter for Christmas, as of January 3 2019 I have not received them. She is heart broken. I have the conformation # BM38673. Do I go to my bank and cancelled my payment? I will dispute this.

January 3, 2019
Unprompted review
Rated 4 out of 5 stars

I ordered a pair of shoes for my…

I ordered a pair of shoes for my daughter for Christmas. I did not read the reviews first and Im glad I didnt. Ordered, recieved confirmation email, and then about a week later shipping email. The 10-20 buisness days is from the day of the shipping email NOT the day you order! Started getting concerned when I hadnt recieved anything else and read the reviews. My heart sank! My daughter had her heart set on these shoes! So I prayed and prayed for this to not be a scam and for the shoes to come in. Sent an email throgh the contact link on my confirmation email and recieved a response the same day (Thank you God) Shoes came today and my daughter loves them! Praising God right now because I know he had a hand in the experience I had with this company! Would order from them again

January 3, 2019
Unprompted review
Rated 1 out of 5 stars

If I could choose 0 starts I would…

If I could choose 0 starts I would have! They sent me 2 pairs of pants, same pants but one was supposed to be an adult small and the other an adult XL. They were exactly the same size and would not fit a 5 year old!! This company goes under many names like chicv too! Would not respond to my numerous emails and FB messages requesting to return!!

January 1, 2019
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look