I spoke to Andrew today, a very nice and helpful young man, very polite, asked me the details about all the issues I’ve got with my belling oven. I am happy and appreciative of his help, the problem w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I've been using my Belling Farmhouse for six months now, so it's time for a catch-up. After the initial hiccup of the hobs being unresponsive/cooling fan not running on connection (it ended up be... See more
Call answered reasonably quickly after which Jason was very helpful in arranging a microwave repair. Professional but friendly and understanding as I was phoning on behalf of my son. Repair date no... See more
Very Pleased with my Belling Farmhouse 60cm Cooker which was fitted last Friday. Looks very stylish and works very well indeed a quality replacement for my old Belling after 32 years . Well installed... See more
Went above and beyond I spoke to a very nice and helpful lady named Susan this morning. I needed to book a second appointment to have a part fitted to my electric oven. Whilst speaking t... See more
We spoke to Susan today, about some scratches on pur new Belling Cooker. She immediately arranged for an engineer to come out and replace the damaged fascia panel. Truly fantastic service from Belling... See more
Belling cooker under guarantee has tripped the house and not usable for christmas. Phoned belling support and spoke to v helpful Carol A- amazingly she can get someone to us on christmas eve!- hope... See more
Just spoke to Carol A regarding a call out to my 6 month old cooker. Very polite & explained what would happen following on from our conversation. Hopefully an appointment will be confirmed while I'm... See more
Thankfully, not too many " push button .." choices until I was connected. Spoke with "Jason" who listened to my query and having listened to my query, fully explained the cost involved which includ... See more
I got through to a Human (Chris) very quickly. Chris was very polite and very helpful. He arranged an appointment for the engineer to come out, at my convenience, giving me several dates to chose fro... See more
Totally disappointed with Customer Care when my 17month old Belling Farmhouse Range developed a fault. Company not interested in aiding a repair unless I sign up to a Pacifica Repairs warranty or call... See more
Although I am disappointed that I am having to have my belling oven fixed which is only 3 years old and probably has been faulty for nearly 6 months, Norman McArthur was very helpful in getting the pr... See more
Company replied
Andrew showed great patience with me today, which was greatly appreciated. I’m an older lady with the usual aches and pains but he didn’t give up. Having done a similar job for many years with phon... See more
Spoke to Jason and also another chap who arranged a repair for me after our Belling dual fuel cooker was condemned during a CCS gas inspection. The gas was capped, so there's no immediate risk, but th... See more
I rang the number of Belling customer service and repairs. I spoke to Norman McArthur. He guided me through the process and booked the engineer for me to suit my timeline. He was very helpful and prof... See more
I have had my farmhouse range cooker for 6 months now and I am sorry to say I will never buy another. It looks lovely in the kitchen, however, the cooling fan that comes on when the oven is turned off... See more
I telephoned to ask advice about my Belling dual fuel cooker. I explained my problem and Susan Langley knew immediately what to say to help me. She resolved my issue and sent me an email with more inf... See more
Bought a Belling 5 years ago as we had one for 30 years before that. This one has been a disappointment, paint burning off the lip of the top oven door, engineer visits, screws coming undone, noi... See more
My call was handled in a very polite, friendly and professional manner by Norman McArthur. Norman has arranged for an engineer to come out and take a look at my Belling cooker next Tuesday. All in all... See more
We’ve had a terrible experience with our oven and cooker which cost over £800. It’s 3 years old and the oven broke and we’ve tried so hard to get someone to fix it. Belling were not helpful, the recom... See more
Arranged a repair for my Stove Cooker today. Spoke with Andy Salisbury at Belling who was very helpful and had all my account details to hand. He got it booked in and followed up with e-mail conform... See more
Company replied
I spoke with Carol A, she was extremely helpful and appeared to go above and beyond to help my situation, rather than dismissing me as I was out of the 12 month warranty period. Very please that help... See more
Just spoke to Helen Johnson regarding a call out to my 2 month old cooker. Very polite & explained what would happen following on from our conversation. Fingers crossed the call out with be just as pl... See more
Great to talk! Very easy to speak with Helen Johnson on the Belling helpline. Clear and precise instructions given and patience shown when having to look for information. Courteous and pleasant trans... See more
Susan was an absolute delight to speak to today. Very precise in her job information easy to understand the information she was giving me about the cooker. Thank you Susan for making it so easy to boo... See more
Andrew L was brilliant in handling my call about a fault with our range cooker. He understood the problem when explained and quickly dealt with arranging a repair to be booked and undertaken within a... See more
Andrew L was extremely helpful in helping to try to resolve our issue with our Belling range cooker. He was very patient and listened to what’s been happening and then arranged for an engineer visit t... See more
Rang Belling today regarding issues with my gas hob, a customer service rep called Susan, dealt with my call, was patient and efficient and without hesitation said an engineer should call to check out... See more
I was dealt with in a very professional and friendly way. My concerns were dealt with efficiently and everything was sorted out to my complete satisfaction.Andrew L. Was kind compassionate and straigh... See more
Great customer service. I spoke with Carol when I called to report an issue with my appliance. Carol was knowledgable and friendly and booked in my repair for the following week. Would definitely reco... See more
Andrew L was very helpful and patient in guiding me through the process of ordering a repair for our cooker He quickly arranged a date for an engineer to visit us. Thank you Andrew
Spoke to Susan, unfortunately my signal was terrible so i asked for a call back in 15minutes. She mentioned she couldn’t gurantee 15minutes but would call me back. Happy to say she did phone me back a... See more
Belling range cooker 110cm Terrible cooker. There is a design problem with ventilation. Condensation literally runs out of the ovens onto the floor. We had to put towels down to soak up the water. Ot... See more
Spoke with Helen Johnson to day to book an engineer for my cooker , Helen was very helpful and explained everything to me would like to say thank you for all your help
Spoke to a lady called Donna today absolutely brilliant help me out sorted my problem out I have a guy coming out to fix the oven really easy to deal with
Hi I was helped by a guy called Andrew L he could not have been more helpful and has arranged for a visit to hopefully sort my ovens out.
Bought a Belling Cookcentre90Ei, 90cm Electric Range Cooker with Induction Hob. Rarely use but from day one it has leaked oil beneath the main oven when using it. Metal frame came away from front of... See more
Company replied
The customer service is excellent - Andrew L just arranged for an engineer to come out promptly. However the oven itself has not lived up to expectations especially at the price point. I have a Farmho... See more
Andrew answered my call very promptly, he was both polite and helpful. An appointment was made for an engineer to sort out my problem with my new cooker.
Have just come off of the phone with Andrew after discussing a fault with my brand new farmhouse oven. I must say he was brilliant and has arranged for a engineer to come out as soon as possible. Many... See more
Just spoke to a lovely lady called HELEN. She didn’t rabbit on trying to get my money without telling me about what I would have to pay and not been pushy. Helen said about some monthly payments which... See more
Bought the Belling vision 60cm electric induction single oven. It’s exactly right for my kitchen BUT. The knobs! They look great. BUT the large knobs hide the mode and temperature for the oven and the... See more
I purchased a cooker 18 months ago, and the outer glass door has since shattered. Although I am aware that the warranty covers only 12 months, I contacted the repair line and was given a scheduled rep... See more
Absolutely hopeless. Cooker started producing electrical smelling smoke after two months. Booked a repair, had to wait a week and got given a 12 hour window that would be narrowed down th... See more
Spoke to Norman today and he was most helpful at listening to my appliance fault and organising an engineers visit for me.. thanks again.
Spoke to Jason, who was very professional and booked our cooker in for repair at the earliest opportunity. Easy to arrange and no hassle. Thank you
Booked a repair with Andy Salisbury didn’t receive the 3 hr window so checked on the link and appointment has been cancelled by neighbours as Andy has booked to wrong address as all my neighbours have... See more
We bought a Farmhouse 110ei 6 years ago and 7 months ago the hot air stove stopped working. Put an online request for service in and till date nothing has happened. I call once every 4 weeks and kee... See more
Had a very good conversation with Andrew L about my problem with my new range. Made an arrangement for an engineer to visit. Very efficient.
Bought a Belling 90cms range style electric top cooker in 2018. In 2022 it stopped working properly and none of the hobs would reduce in heat and would only cook on a high temperature burning all food... See more
Company details
Written by the company
For over a century Belling has brought clever and innovative ideas to people’s homes. During that time we've been at the heart of the home in the UK, understanding what it is that you really want from your kitchen appliances and ensuring we deliver. Today, we remain one of the most loved and trusted British brands with 4 generations of families growing up with a Belling appliance at the heart of their home. Over the years Belling products have always stayed ahead of the game and changed dramatically along the way, but one thing has always remained - our dedication to quality, choice, reliability and service.
Contact info
Element Temple Court, Risley,, WA3 6GD, Warrington , United Kingdom
- 0344 815 3746
- Aftersalessupport@glendimplex.com
- belling.co.uk
4.1
Great
2K reviews
Replied to 56% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Do not buy
We purchased a Belling Farmhouse cooker less than 6 months ago. One of the rings on the hob now doesn’t work. We reported this to Belling who booked an engineer to come out to repair it. Three weeks later we are still waiting and when I called I was told they are still waiting for a part which I find strange as they have not looked at the oven yet. I would not buy another Belling product again.
January 28, 2026
Unprompted review
Very disappointed - no longer a decent cooker.
After 18 years of owning a Belling dual fuel range cooker we decided to replace it with a new model, for our new kitchen, as we had been very happy with it - a Cookcentre DF 90.
Positives - looks good, service from Sparkworld was excellent, delivery was quick.
Negatives - water running from both oven doors onto floor - not a small amount and the temperature, length of time or what was being cooked made no difference. The seals are stuck on in the corners and loose on the edges.
Very noisy cooling fan to main oven that comes on at 45 degrees and remains on until the oven cools to 45 degrees- runs for at least an hour after the oven is turned off and upto 2 hours. Can be heard through 2 doors above in our lounge, with the TV on. The air is cold (as you would expect) and makes the kitchen cold. Designed for when the airfryer function is on, but activates for all oven functions including slow cook at 80 degrees.
The burners are very loud particularly when on full power.
The timer is very difficult to hear when you are stood next to the oven, let alone in another room, not helped by the noisy burners or cooling fan.
We had to have an engineer visit to enable us to get a refund. Apparently there is an after market fix for the cooling fan that increases the activation temperature to 75 degrees. He was unable to tell me if the noise was any different. The fan runs at 10db (if I have remembered correctly) Regarding the condensation, I was warned to expect the engineer to tell me I was cooking incorrectly, fortunately he didn't mention this!! He did try to tell me that it dtipped because the oven wasn't level, but a spirit level soon dispelled that myth!
We used the cooker for 2 months, so had a chance to properly evaluate it as we are a family of cooks, whilst we waited for our replacement Rangemaster Encore Delux DF 90. Well worth the extra cost: quiet, efficient, audible timer and no puddles on the floor!!
September 29, 2025
Unprompted review
Excellent service and dealt with the…
Excellent service and dealt with the problem efficiently. Thank you Andrew L
January 23, 2026
Unprompted review
Carol A was extremely helpful and…
Carol A was extremely helpful and professional searching for the correct parts . Excellent service !
January 23, 2026
Unprompted review
Belling, what an awful company, stay well clear.
What an awful company. We bought a belling cooker thinking they had a good reputation and it was the worst decision I've ever made.
Below is the quick version of events.
We'd only had it a few days and when we moved it into position something white white fell out the bottom. My wife thought it must be packaging so she picked it up. I turned out it was actually some of the insulation from around the oven that had fallen out.
I contacted Belling and they agreed to send an engineer. The engineer arrived, took a photo of the stuff that had come out and the label on the cooker, tested the electrics in our house? and left.
The next week I had heard nothing so called again and was told that the job was chargeable as we had pulled the insulation out ourselves.
I didn't agree with this but we needed it fixed so I paid them £215 for an engineer to come out on 12th December, with the insulation and fix the cooker. I should also point out that even though they send their guy out the repair is only guaranteed for 90 days.
On 12th December the engineer did not turn up at the allotted time so I called him. He told me he was just coming out to take a photo and do a report, not repair the cooker.
I called Belling to ask why he wasn't going to fix it, they had no idea so I asked for a refund so I could get someone else in to do the job and was told I if I cancelled then I wouldn't get a refund and if they couldn't fix it then I would only get a partial refund. non of this was mentioned when I booked the call?
A few minutes later the engineer called to say he would not be coming anyway as his boss had cancelled the call.
Eventually they refunded my £215 but then told me they can't get the part so they can't fix it .
Its clear to me that this a manufacturing fault but belling have washed they hands of it.
I've tried to get someone else to fix it but no-one is interested as they can't get the insulation so here we are, well over a £1000 spend and a cooker that we can't use.
December 12, 2025
Unprompted review
Customer Service (Andrew L) was…
Customer Service (Andrew L) was excellent - clear and efficient, all that was needed
January 22, 2026
Unprompted review
Fast effective service care
I was dealt with in a very professional and friendly way. My concerns were dealt with efficiently and everything was sorted out to my complete satisfaction.Andrew L. Was kind compassionate and straightforward talking to him was a pleasure. Definitely a credit to the company.
January 20, 2026
Unprompted review
Carol A was very professional polite…
Carol A was very professional polite and sorted out my query promptly
January 20, 2026
Unprompted review
Andrew was patient, friendly but still professional
Andrew showed great patience with me today, which was greatly appreciated. I’m an older lady with the usual aches and pains but he didn’t give up. Having done a similar job for many years with phone and broadband I was so grateful he hung in there. Hopefully all staff are trained as well as Andrew, but wouldn’t expect less from belling. Thanks again Andrew
January 20, 2026
Unprompted review
Cash back-rewards-a nightmare !
This is solely about the cash back reward- a very “picky” process. I sent it off then got an email to say mine was under review! So I called them and apparently I had been selected at random and had to submit the invoice again in the form of an email from the supplier! Despite them having the invoice on my claim! If I had’nt rung up I wouldn’t have been aware of this!
If you’re going to offer rewards don’t make it so complicated ( done this type of thing with Bosch and it was a piece of cake!)
I’m sure they make it difficult so you give up….
January 17, 2026
Unprompted review
The on hold time was minimal and the…
The on hold time was minimal and the customer helpline assistant was both polite and helpful.
January 16, 2026
Unprompted review
Great customer service
Great customer service. I spoke with Carol when I called to report an issue with my appliance. Carol was knowledgable and friendly and booked in my repair for the following week. Would definitely recommend, thank you.
January 16, 2026
Unprompted review
Fantastic and friendly customer…
Fantastic and friendly customer service. Thank you Susan for your support.
January 15, 2026
Unprompted review
Bad service…
Booked a repair with Andy Salisbury didn’t receive the 3 hr window so checked on the link and appointment has been cancelled by neighbours as Andy has booked to wrong address as all my neighbours have similar policy. So now I will be without my hob while I try to book another repair. Had policy 5 years and first time tried to use it. Not sure it’s worth the money.
January 12, 2026
Unprompted review
Totally disappointed!
Totally disappointed with Customer Care when my 17month old Belling Farmhouse Range developed a fault. Company not interested in aiding a repair unless I sign up to a Pacifica Repairs warranty or call out charge. Whatever happened to Consumer Rights when products, that cost well over £1000 develop a fault after only 17 months!!
January 14, 2026
Unprompted review
Belling cook centre range cooker 110DF -AVOID BUYING THIS TERRIBLE COOKER- Not fit for purpose
Belling range cooker 110cm
Terrible cooker. There is a design problem with ventilation. Condensation literally runs out of the ovens onto the floor. We had to put towels down to soak up the water. Others have discussed the same problem on online forums. The moisture is so bad in the ovens we can’t cook, Yorkshire puddings, roast potatoes, meringues etc. The cooker is not fit for purpose. DO NOT BUY. Spend a bit more and get a cooker that works!
January 13, 2026
Unprompted review
Booking for a repair
I called to book a repair and spoke to Andrew L. He was very helpful,polite, and friendly
January 13, 2026
Unprompted review
We are so very disappointed in our…
We are so very disappointed in our Belling. We've waited years to finish renovating our house and meanwhile we used a cheap 500 cooker so we were so looking forward to cooking large family meals and getting back to baking!
From installation the left hand oven has never worked! The fan on the main oven over runs for over an hour and my son sat next to it and managed to dry his hair as the breeze created from the fan is so strong - it makes our large kitchen cold and the noise!!! The oven also produces a puddle of 'water' on the floor that I have to keep cleaning up every time I open the oven door. As for baking, I have just tried to cook a basic banana loaf which I usually cook at 160c for 25 minutes it is still in the oven over 50minutes at a temperature of 190c and is still not cooked!
The engineer is due out AGAIN! The engineer has been verbal as to his opinion on the quality issues so that says it all really - what a disappointment and a waste of money. I DO NOT RECOMMEND this cooker.
January 12, 2026
Unprompted review
NO FUSS NO FAPP
Hi I was helped by a guy called Andrew L he could not have been more helpful and has arranged for a visit to hopefully sort my ovens out.
January 12, 2026
Unprompted review
Great cooker, shame about the knobs!
Bought the Belling vision 60cm electric induction single oven. It’s exactly right for my kitchen BUT. The knobs! They look great. BUT the large knobs hide the mode and temperature for the oven and the marker is virtually invisible, meaning I have to kneel down to see the oven mode, temperature and where the indicator is. Rather defeats the object of having an oven more accessible than a double oven. I’m sure this would be an easy fix for the design team for future models.
December 3, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.