Same issue…... I should've checked reviews before making an order last week! No one picking up landline, mobile number incorrect. Some people have no conscience, it used to be legit as I have ordered... See more
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See what reviewers are saying
It should be no stars really! I have tried contacting via landline with no reply, mobile number does not exist. No response to emails given in order confirmation email. I have now raised a dispute wi... See more
I've used this company a few times and I've never had an issue until now. I placed an order 15th November, items never arrived. Have emailed them several times and tried calling several times, no re... See more
I’m another one who didn’t read the reviews and therefore got scammed. Ordered two items from the site, received payment confirmation and then never received my items or any responses to my emails. De... See more
People also looked at
I wish I had seen these reviews…
I wish I had seen these reviews earlier! No surprise that I have not received my order..!! How can this be reported?
Fraudulent Website - DO NOT BUY FROM THIS COMPANY
This website has been reported to Action Fraud. If you haven't received your goods from this scam artist please file a report so that the website will be taken down and the owner, hopefully, prosecuted.
I've used this company a few times and…
I've used this company a few times and I've never had an issue until now. I placed an order 15th November, items never arrived. Have emailed them several times and tried calling several times, no reply. The mobile number doesn't exist.
Order hasn't arrived but money taken
I placed an order on 21 November, chased it because it hadn't turned up on 28 November and have today just chased again (7 December). I've had no reply and no acknowledgement of my emails. I'm going to instigate a money back process with my bank.
Placed an order nearly 3 weeks ago and…
Placed an order nearly 3 weeks ago and still havent recieved anything,emailed them 5 time but they dont reply,they ise world pay to get your money but even world pay dont reply
Placed an order weeks ago....
Placed an order weeks ago. Have taken my money and not received my order. No response to my emails or calls. Disgusting service, i used to really rate these as well. Shame.
SCAM
SCAM. Took my girlfriend's money months ago and didn't send her order. We've both emailed them multiple times, and tried calling but haven't had any replies.
Rubbish
They took my order (with payment, inc shipping) and confirmed it would be sent First Class but nothing has so far arrived.
Emailed to chase (twice) with no reply and their phone rings but nobody answers.
Be warned!
Not even worth 1 star placed order but…
Not even worth 1 star placed order but not received. No reply to emsils or phone calls. Dont order from hete!
Absolute rubbish placed an order
Absolute rubbish placed an order, took my money . No item and no reply to my email. I’m wondering whether it’s a scam hence why I found myself here looking for reviews. Do not buy from here.
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