Marcio kept us informed as to what he was finding as he worked on the washer. Upon locating the problem he promptly fixed and, cleaned up the area made sure we didn't have any more questions. Any th... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Belong managed my house on Tradewinds in San Jose, California. There were zero issues and the rent was always on time. Interaction with Belong was minimal while they managed my property..
This is my first time dealing with a property Management company. To date my experience has been great. Very professional and on point. I believe I've found the perfect company to represent us. The fi... See more
Company replied
Its going to be my 3rd year with Belong, to be honest i have a very regards towards the team, who actually are well connected within the staff members and have a wonderful hospitality traits. I have m... See more
Company details
About Belong
Written by the company
Belong. Powered By AI. Made And Loved by People.
Belong is transforming the property management experience for homeowners and residents alike. We connect homeowners with fully-vetted residents, ensuring homes are well-maintained while delivering consistent rental income through our Guaranteed Rent program—homeowners get paid on time, every time, even if the resident misses a payment.
Our tech-driven platform simplifies every aspect of home management, from leasing and maintenance to financial tracking and transparent communication.
For residents, we offer thoughtfully maintained homes, responsive service, and flexible payment options, creating a seamless rental experience.
With a commitment to exceptional service, proactive care, and trustworthy management, Belong makes renting and property management stress-free and rewarding for everyone involved.
Experience a new way to manage or rent your home—experience Belong.
Guaranteed Rent with Belong
Written by the company
- Peace of Mind for Homeowners – Rent Paid On Time, Every Time
- Belong’s Guaranteed Rent program ensures homeowners receive their rental income on time, every month—no matter what. Whether your resident pays late or encounters financial difficulties, you’ll still get paid promptly. This innovative approach to property management eliminates the stress of unpredictable cash flow, giving you the financial stability and peace of mind you deserve. With Belong, you can trust that your home is in great hands, your residents are fully vetted, and your rent is always guaranteed. Join thousands of homeowners who rely on Belong for seamless property management and Guaranteed Rent.
- Your Income, Your Security—Guaranteed
- With Belong, you never have to worry about late or missed rent payments. Our Guaranteed Rent program ensures that your income is secure, allowing you to focus on what matters most while we take care of your property. From finding fully vetted residents to managing maintenance and repairs, we handle every detail of property management with care and precision. Experience a worry-free way to rent out your home with Belong by your side.
Belong’s Homeowner Guarantees
Your peace of mind is our promise.
At Belong, we’re committed to making your property management experience worry-free. That’s why we stand by these guarantees:
(1) Guaranteed Rent – You’ll receive your rent on time every month, even if the resident pays late or misses a payment.
(2) Fully Vetted Residents – Every resident is carefully screened to ensure they are the right fit for your home.
(3) Proactive Maintenance – We keep your home in top shape, addressing maintenance requests promptly with trusted vendors.
(4) Transparent Communication – You’ll always be in the loop about what’s happening with your property through our intuitive platform and dedicated team.
These guarantees are designed to provide financial stability, exceptional service, and total confidence in your partnership with Belong. Discover the Belong difference today.
Contact info
United States
- 650-885-9166
- hello@belonghome.com
- belonghome.com
Get Guaranteed Rent Today!
4.7
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Belong
Hi Christie! Thank you for your feedback and review!
We’re glad to hear that your questions were answered quickly. Prompt and clear communication is very important to us at Belong, and it’s great to know it made a positive difference for you.
We appreciate you sharing your experience!
Jane is very easy to communicate with
Jane is very easy to communicate with, she's open to feedback and does what it takes to get the mission handled. Way to go Jane!
February 13, 2026
Reply from Belong
Thank you for your wonderful feedback, Natasha!
We’re thrilled to hear that Jane was easy to communicate with, open to feedback, and dedicated to providing exceptional service.
We truly appreciate you sharing your experience!
Quick and smooth great tech
February 14, 2026
Reply from Belong
Hi Ikram! Thank you for your review!
We’re glad to hear that your experience was quick and smooth. Making processes efficient is exactly what we aim for, and it’s wonderful to know it made a positive difference.
We truly appreciate you sharing your experience!
Reply from Belong
Thank you for your feedback and review, Ella!
We’re thrilled to hear that you had a positive experience with our team. Providing attentive, helpful, and professional support is always our goal at Belong, and it’s wonderful to know it made an impression.
We truly appreciate you sharing your experience!
Reply from Belong
Hi Cayman! Thank you for your feedback!
We’re glad to hear that the inspector was both nice and informative. Providing clear guidance and a positive experience is very important to us at Belong, and it’s great to know it made a difference for you.
We truly appreciate you sharing your experience!
the questionaire was easy
the questionaire was easy, to sign up and setpassword had some glitch
February 13, 2026
Reply from Belong
Thank you for your feedback, Tibor!
We’re glad to hear that the questionnaire was easy to complete. We apologize for the glitch you experienced with signing up and setting your password. Our team is always here to help you work through the process.
We appreciate you sharing your experience!
Great communication
February 12, 2026
Reply from Belong
Hi Monica! We appreciate you taking time to post a review and we are so glad to hear that our communication met your expectations. Clear and timely communication is something we prioritize at Belong, and it’s wonderful to know it made a positive impact.
Reply from Belong
Hi Yara! We’re thrilled to hear that you had a great experience and that our team at Belong was able to respond quickly to your questions and concerns. Prompt support is very important to us, and it’s wonderful to know it made a difference for you.
We truly appreciate you sharing your experience!
I had a great experience touring this…
I had a great experience touring this home. The agent was very professional, friendly, and knowledgeable. They answered all of my questions and made the process smooth and comfortable. I truly appreciated their time and excellent customer service. Highly recommend!
February 10, 2026
Reply from Belong
Hi MG! Thank you for the review! We’re thrilled to hear that your tour was a great experience and that the Belong host was professional, friendly, and knowledgeable. Making the process smooth, comfortable, and informative is always our goal, and it’s fantastic to know their time and service made a positive impression.
We truly appreciate your recommendation and your kind words!
They are hungry for money
They don’t fix critical issues like the door lock not working and windows not installed correctly. They don’t have their own maintenance and hire someone (doesn’t tell you who) and I’ve had them hit of me and another one be rude. The contract they give you is very landlord friendly and they don’t listen to you at all. Greedy and hungry for money.
February 10, 2026
Reply from Belong
Hi Haul - I am genuinely sorry to hear about your experience and understand how frustrating it can be when expectations are not met. At Belong, we take the quality of our service very seriously so I would welcome the opportunity to discuss your concerns directly and work toward a resolution. Please contact me at 650-600-6864 or resolutions@belonghome.com so I can address the issues you’ve raised with transparency and a focus on solutions.
Thank you for your time and consideration.
Best regards,
Tami Silks
VIP Member Relations Lead, Office of the CEO
650-600-6864
Very satisfied
Very satisfied! The team was professional, responsive, and clear in communication. Looking forward to future collaboration.
February 10, 2026
Reply from Belong
Thank you for your feedback!
We’re delighted to hear that you’re very satisfied with our team’s professionalism, responsiveness, and clear communication. Building strong and reliable partnerships is always our goal at Belong, and we’re excited to continue collaborating with you in the future!
We truly appreciate your kind words and trust.
Consistently Poor Experience
Consistently poor experience. I am a tenant. We had our garbage disposal in our sink start leaking, preventing the use of both our sink and our dishwasher. It was over a week until the company responded to our work request. It took another two weeks for them to send out a technician just to examine the unit. They were very unresponsive to my communication. After the first examination, I wasn't able to get in contact with Belong for 4 days. At which point they told me they switched vendors and would have to contact a different company.
It was many weeks until they finally got it fixed, which is far longer than the legally mandated timeframe in our state. They also refused to send me the contact information of the homeowner to expedite the process.
We also had our dishwasher fail. It was another 5 days until we got a response. Another two weeks passed before they sent out a technician. They then submitted our address INCORRECTLY, causing the technician to not be able arrive at the property. And again, radio silence from Belong.
Every time I set up a voice call in their app, the appointment is never confirmed and I never receive a call.
It's been 25 days since the issue was reported. Which again, is far above the legally mandated timeframe.
I would avoid this company at all costs.
February 9, 2026
Unprompted review
Reply from Belong
Hi Adrian - We’re truly sorry to hear about your experience and understand how frustrating a lack of communication and follow-through can be. This is not the standard of service we aim to provide, and we take your feedback very seriously.
I would welcome the opportunity to speak with you directly to better understand what occurred and work toward a resolution to restore your trust in our services. Please contact me at 650-600-6864 or resolutions@belonghome.com so I can address your concerns with transparency and a focus on solutions.
Thank you for your time and consideration.
Best regards,
Tami Silks
VIP Member Relations Lead, Office of the CEO
650-600-6864
Best tour manager around
Marina was very informative about the house and helped us answer all questions we had. Great person and great experience much thanks to them.
February 7, 2026
Reply from Belong
Hi Jackson! Thank you so much for taking time to share your feedback!
We’re thrilled to hear that Marina was informative and helped answer all of your questions. Providing a great experience and making sure you feel confident throughout the process is exactly what we aim for.
We truly appreciate your kind words and are glad you had such a positive experience with Belong!
Reply from Belong
Thank you for your kind feedback and review, Kasey!
We’re very happy to hear that you love working with Belong and that our team has been responsive and easy to work with. Making things smooth and stress-free is exactly what we strive for, and it’s wonderful to know it made a difference for you.
We truly appreciate your support and trust!
Reply from Belong
Thank you for your kind feedback!
We’re very happy to hear that you received excellent service with the team at Belong. Making things smooth and stress-free is exactly what we strive to provide.
Reply from Belong
Thank you for the kind review. We truly appreciate you sharing your experience!
Reply from Belong
Hi Veronica! Thank you for the kind review!
We’re so glad to hear that communication was easy and that our team’s support made a difference. Clear, reliable communication is something we prioritize at Belong, and it’s wonderful to know it helped make your experience smooth.
We truly appreciate you sharing your experience!
Reply from Belong
Hi Paloma! Thank you for your feedback and review!
We’re thrilled to hear that you experienced fast responses and found our site easy to use. Making things quick, simple, and user-friendly is exactly what we aim for at Belong, and it’s great to know it made a positive difference for you.
Reply from Belong
Hi Gabrielle! We truly appreciate the feedback and review.
We’re glad to hear that the application process was easy for you. Making things simple and straightforward is always our goal at Belong and it’s wonderful to know it made a positive difference. We are always here to help!
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