Ben Watches Reviews 81

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I’ve had the pleasure of knowing Ben for a few years and he is one of the most genuine, down to earth guys I’ve met. He won’t just sell you a watch, rather he’ll listen to your story and find you the... See more

Company replied

Rated 5 out of 5 stars

One of my best experience in getting a watch. Ben is super reactive, even during the holiday season. And the condition of the watch is better than in his photo and announce. Great communication and kn... See more

Company replied

Rated 5 out of 5 stars

I’ve had the chance to buy my first watch from Ben back in 2020. The service was so much better than in boutiques and Ben was so helpful that I naturally returned to Ben for every occasion. Now it’s 2... See more

Company replied

Rated 5 out of 5 stars

Insane experience with Ben, sourced me a watch I had my eyes on for ages in perfect condition & even personally delivered it. All of this at an amazing price, never had an experience like this. On top... See more

Company replied

Company details

  1. Watch Store
  2. Jeweler

Written by the company

Ben Watches is a leading luxury independent timepieces online shop, watch dealer and collector based in Gibraltar, London, Marbella and Geneva with over 15 years experience in the industry. We offer a broad range of timepieces with our core focus being on neo-vintage, rare, extraordinary, unusual, quirky, eccentric and obscure watches. Some brands we stock include: Daniel Roth, Gerald Genta, Ulysse Nardin, Piaget and a variety of independent watchmakers and select models from established brands. Mainstream 'hype' is not our 'thing'. We only sell what we love and would wear ourselves. We buy, sell, trade, consign, source, service and offer advisory services. We are a Chrono24 Dealer, Mondani Web Trusted Dealer, Watch Trader Association (WTA) Member and National Association of Jewellers (NAJ) Member. Follow us on Instagram @ben.watches, send us a WhatsApp or contact us via email: sales@ben-watches.com.


Contact info

4.9

Excellent

TrustScore 5 out of 5

81 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent seller

Excellent seller - very good communication and arrived quickly and exactly as described.

March 27, 2021
Unprompted review
Ben Watches logo

Reply from Ben Watches

Thank you so much for your feedback, we really appreciate it! Best regards, Ben

Rated 5 out of 5 stars

Hublot Fusion

From the first contact to the purchase and packaging, no bad comment! Ben was very responsive, keeping me up to date all the time, and really friendly. You get a pleasant customer experience purchasing from him.

February 26, 2021
Unprompted review
Ben Watches logo

Reply from Ben Watches

Thank you so much for your positive review! It was a real pleasure working together and I'm glad we were able to deliver this beautiful timepiece to you! Best regards, Ben

Rated 5 out of 5 stars

Very Resourceful

I had been looking for a Lange & Sohne white metal buckle for ages, all the other options where in Platinum and ridiculously overpriced. Ben had in stock a very rare white gold one, which I bought and I received a week later. Everything was excellent.

February 19, 2021
Unprompted review
Ben Watches logo

Reply from Ben Watches

Thank you so much for your positive review! It was a pleasure working together and I'm glad we were able to promptly source this piece for you! Best regards, Ben

Rated 5 out of 5 stars

Five stars!

Couldn’t be happier with the experience with lots of communication and extensive knowledge! Five stars!
Looking forward to future business.

January 28, 2021
Unprompted review
Ben Watches logo

Reply from Ben Watches

Thank you so much for your positive review. It was a real pleasure working together and we very much look forward to welcoming you back anytime! Best regards, Ben

Rated 5 out of 5 stars

Very happy customer

Very happy customer. All aspects of purchase superb.

January 4, 2021
Unprompted review
Ben Watches logo

Reply from Ben Watches

Thank you for your feedback. It was a pleasure working together! Best regards, Ben

Rated 5 out of 5 stars

Had a great experience dealing with…

Had a great experience dealing with Ben. Will continue to do business with him and thoroughly recommend him to everyone. Good to know that there are people who still put service before profit. Real customer with real comment. Cheers.

January 4, 2021
Unprompted review
Ben Watches logo

Reply from Ben Watches

Thank you for your wonderful feedback! It was a pleasure working together and very much look forward to our next deal. Best regards, Ben

Rated 5 out of 5 stars

Really trustworthy dealer

Really trustworthy dealer. Used the services more than once now and can say you won’t be faulted by such a genuine and great guy.

December 2, 2020
Unprompted review
Ben Watches logo

Reply from Ben Watches

Thanks for your feedback! It was a pleasure sourcing your new timepiece and look forward to our next deal. Best regards, Ben

Rated 5 out of 5 stars

Great service

Great service, fast delivery.
Super great seller. Very high service. Daily updates on tracking and delivery. Super confident feeling at the trade.
The products was absolutely as expected!

November 27, 2020
Unprompted review
Ben Watches logo

Reply from Ben Watches

Thank you so much! It was an absolute pleasure dealing together and very much look forward to your next visit! Best regards, Ben

Rated 5 out of 5 stars

Superb Service

Ben is extremely reliable and trustworthy. He managed to get a “hard-to-find” piece within a matter of days for me. Very grateful for his services and highly recommend to all :)

November 24, 2020
Unprompted review
Ben Watches logo

Reply from Ben Watches

Thank you so much! Really appreciate your kind words and really glad we were able to source the perfect watch for you! All the best, Ben

Rated 5 out of 5 stars

Recently purchased a Rolex 16610 and…

Recently purchased a Rolex 16610 and had a great experience. Ben was excellent at replying quickly and accurately to messages and was open with all the information about the watch. Couldn’t have asked for a better seller. Not to mention the watch itself was top quality

November 23, 2020
Unprompted review
Ben Watches logo

Reply from Ben Watches

Thanks Matt! It was a real pleasure dealing together from start to finish and we're glad that you love your new timepiece! Best regards, Ben

Rated 5 out of 5 stars

Great experience dealing with Ben

Great experience dealing with Ben, easy and hassle free and to be honest a pleasure doing business.

October 12, 2020
Unprompted review
Ben Watches logo

Reply from Ben Watches

Thanks a lot James, likewise, it was a pleasure doing business! Best regards, Ben

Rated 5 out of 5 stars

One of the most pleasant and…

One of the most pleasant and straightforward watch purchases to date! Ben was able to source a watch at a good price within a couple days. A trusted and easy going watch dealer who knows what he is doing! Cheers from Germany

October 10, 2020
Unprompted review
Ben Watches logo

Reply from Ben Watches

Thanks Lars! It was a pleasure helping source your new watch. Look forward to speaking again soon. Best regards, Ben

Rated 5 out of 5 stars

I dealt with Ben and the transaction…

I dealt with Ben and the transaction was smooth and effortless; he was very professional in our correspondence. He notified me regularly on updates, and answered my emails promptly.

His professionalism is first-class and I highly recommend his business.

John F.

September 27, 2020
Unprompted review
Ben Watches logo

Reply from Ben Watches

Thanks John! Appreciate your feedback and look forward to our next deal together. Best regards, Ben

Rated 5 out of 5 stars

Rolex Submariner

Ben sold me a Rolex Submariner 23/9-20.
I wrote and talked with him because it was a transaction of 12.700,00 GBP from Denmark to a private person (Ben)

From the first moment I could feel that Ben is a very trusted guy . I have done many deals on Chrono24 and I must put Ben in the top👍😃

Everything from shipping - the watch - payment - a lot of questions and worries Ben was a professional and very trustful person which I can recommend to do business with in very high amounts also

Ben you are the best 😃😃😃

Michael from Denmark
Rolex Submariner

September 24, 2020
Unprompted review
Ben Watches logo

Reply from Ben Watches

Thanks Michael! It was a real pleasure working together on this deal. Enjoy your beautiful watch. Best regards, Ben

Show reviews in all languages. (81 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look