Bench Reviews 

435
•
TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

Delivery was as they said the first time something that fit Size L and it looks decent for the money I would recommend it is not like any other you buy amazon jeans 32 waist and it coming 40 waist s... See more

Rated 3 out of 5 stars

I bought some bits for my my boyfriend but realised when I'd placed the order there was an issue. They say on their website that you can email or contact them on social media. I sent two messages on F... See more

Rated 3 out of 5 stars

I quite like their stuff, but only ever buy if it’s reduced. What really let’s them down is poor quality of stitching. I’ve just bought 3 prs of shorts, all of which have very poor sewing machine work... See more

Rated 1 out of 5 stars

Poor quality, cheap materials , over priced , junk Purchased a £120 coat for my 7 year old Worn a handful of times and worn out already , material cheap and worn , buttons worn , underarm sti... See more

Company details

  1. Clothing Store

Written by the company

It all started in Manchester in the late 80s, a time of thriving youth subculture Skateboarding and BMXing were on the rise and the ‘Madchester’ music scene was about to take the world by storm. Bench was at the very heart of this energetic, exciting time, taking its inspiration from the people around it to make relevant clothing built for the urban world they lived in. From our humble beginnings to our global status, we’ve stayed relevant and true by constantly striving to create innovative and fashionable product inspired by real people and the real lives they lead. We will be ever present at music festivals, clubs and events worldwide and live within content creators on video sharing and streaming platforms, bringing the dynamic Bench energy to our people in their moments. Featured on your favourite celebs and influencers + exciting new technology to make Bench more accessible to like-minded people around the world. our brand is about to grow up with youth still at its very heart. This relaunch isn’t a comeback statement but an innovation statement, redefining original design and personality of the UK’s first authentic streetwear brand.


Contact info

3.1

Average

TrustScore 3 out of 5

435 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

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3.1

All reviews

(435)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Disappointing - no goods received.

I haven’t received my goods and haven’t had a response from Bench to any of my emails. However, they have sent plenty of emails to review so maybe they will respond to this!! 100% waste of money. Gutted as I loved Bench in the 90s.
Edit - following this review I have received a full refund from Bench. Disappointing not to get the goods, but at least responsive in the end.

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

5 Star

Easy to navigate website. Quick informative and curtious customer services. Highly recommend

August 1, 2023
Unprompted review
Rated 1 out of 5 stars

Never Again

Advertised a deal that they possibly over sold, I did not receive the order although they said it had been to my address. Still waiting for my refund .... will never order from Bench again

July 21, 2023
Unprompted review
Rated 3 out of 5 stars

Holiday T-shirts

Bought a pack of ten T-shirts which looked great until I checked the sizes, I ordered XL got 8 XL 1 small and 1 XXL, complained and got 20% refund which was dealt with quickly, over be all happy with the T-shirts.

July 27, 2023
Unprompted review
Rated 5 out of 5 stars

Experience

All good as bench are always on hand to help if something is not right I have never had a problem with them yet and they do try their best

July 28, 2023
Unprompted review
Rated 4 out of 5 stars

Very nice hoodie which is perfect to…

Very nice hoodie which is perfect to size. But the only concern was that the colour in reality is a bit different from what is shown on the picture. In the picture it seems blue-ish grey, while in reality it is a strong grey colour. Rest everything else is fine.

July 23, 2023

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