Benchmark Services Reviews 7

TrustScore 4.5 out of 5

4.3

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Company details

  1. Moving and Storage Service
  2. Storage Facility

Written by the company

Founded in 2001, over the last 20 years Benchmark has built a great reputation by providing specialist services in support of the scientific and medical sector. Our pedigree enables us to be equally at home within a University Campus, hospital or commercial laboratory. Experience in handling a wide variety of equipment has resulted in our name being synonymous with safe and successful laboratory relocations being completed in a timely and cost-effective manner. Our professionally trained field operatives and office-based Customer Support personnel provide service of the highest quality to customers that expect the highest standards.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

excellent lab equipment removal

Our research group moved from Lancaster University to Imperial College. The relocation included heavy and sensitive equipment like glove boxes, an X-ray diffractometer, battery tester potentiostats, analytical balances, climate chambers, muffle and tube furnaces, high speed ball mills and chemicals. Benchmark organised and performed the relocation for us and their service was simply excellent. In the planning they took a lot of time to go through every step with us and accommodated for some last-minute extra wishes. The communication with other companies involved with the relocation was extremely good. The team performing the relocation was competent, extremely fast, careful with our equipment and efficient and their personal behaviour was excellent. They made their difficult job seem easy and had a friendly word for everybody, from the group leader to the house technician. If you are ever in the situation to have to plan a difficult relocation job, I can definitely recommend to employ the services of Benchmark.

November 4, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service - very professional and helpful with the delivery and siting of the equipment. Site survey was conducted very well. Thanks so much!

July 8, 2022
Unprompted review
Benchmark Services logo

Reply from Benchmark Services

Thank you for your kind words. Very much appreciated

Rated 5 out of 5 stars

Excellent and professional team

Excellent and professional team. The gentlemen who delivered our equipment were excellent in setting everything up for us. Clearly they work very hard, so it's good to see that the care about quality work is still preserved.

June 16, 2022
Unprompted review
Benchmark Services logo

Reply from Benchmark Services

Thank you for your review. We appreciate you taking the time to acknowledge us and the service we provide.

Rated 5 out of 5 stars

Benchmark recently relocated my lab…

Benchmark recently relocated my lab from Newcastle to Warwick and did an absolutely outstanding job. They were careful, fast and really friendly. They took great care of my frozen samples, shipping a -80 freezer hooked up to their lorry with onboard generator. They also shipped my extremely delicate custom built microscopes, and were very helpful in working together to design a bespoke shipping solution for those systems. I would happily recommend them to anyone moving scientific equipment and samples and will certainly recommend them to colleagues in the future.

June 13, 2022
Unprompted review
Benchmark Services logo

Reply from Benchmark Services

Dear Seamus. Thank you for taking the time to post your review. I am extremely pleased that we were able to assist you in the way we did.
Please be assured of our continued support if you need us in the future.

Kind Regards

Mark Cole
Operations Director

Rated 5 out of 5 stars

The whole process was a pleasure!

The whole process was a pleasure!
From the initial contact and discussions through scheduling in the move to final execution, the team were a pleasure to work with, professional, friendly and adaptive to changes and challenges I would wholeheartedly recommend them to anyone looking to move scientific kit. A special shout out to Matt and Tom for their help today!

May 5, 2022
Unprompted review
Benchmark Services logo

Reply from Benchmark Services

Thank you for your kind words Sir. We strive to provide a quality service. We appreciate your positive feedback.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Friendly and professional

May 5, 2022
Benchmark Services logo

Reply from Benchmark Services

Thank you for taking the time to give us your feedback. Its appreciated

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