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Benessence Reviews 427

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TrustScore 2.5 out of 5

2.6

Toiletries Store
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Rated 3 out of 5 stars

Good product and delivery but not so good at the paperwork. Requested vat invoice by phone and email on numerous occasions. Promises made but still waiting 3 weeks later! Latest update, issue has n... See more

Company replied

Rated 3 out of 5 stars

Bought N95 mask from Benessence in June2020, out of ten masks ordered, one mask seal was broken. However, the product was delivered on time. The company apologised and refunded my money.

Rated 4 out of 5 stars

Excellent products, great value for money. Customer service staff couldn’t be more helpful. So why only 4 stars? Because DPD who deliver for Benessence are hopeless. They claimed to have tried to deli... See more

Company details

  1. Toiletries Store
  2. Cosmetics Store
  3. Herb Shop

Written by the company

We want to build a better world. Our products have their origin right here. All based on pure Aloe Vera that is grown and processed entirely in our Molise, a genuine and uncontaminated land. A process that takes place in harmony with nature and without any animal testing. Nutrition, supplements, hygiene and cosmetics: all high-quality products at the right price, so that they can be accessible to anyone. Because if each of us can improve their lives by taking care of themselves naturally, our world will also become a better place. We believe it, and you? What we believe in HONESTY It has always been the most important value. Which is why on the labels of our products you will only read the truth, without any hidden secrets. Because your trust is the only thing that matters. PERSEVERANCE What kept us going and building this company? What we will keep on doing tomorrow and the day after, because our goal is to let everyone know the benefits and power of Aloe. VITALITY Add life to your days: that's exactly what we aim for, offering you healthy habits and natural products. If you change, the world around you will change too. CARE We take great care of those who choose our products, giving them a green caress, a treasure chest of well-being, a natural cuddle. SERENITY Appreciating the simple things is what characterizes us and you, too. We want you to have quick and easy health and beauty rituals which will improve your days.

Contact info

2.6

Poor

TrustScore 2.5 out of 5

427 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great price

Quick delivery. Great price. Nice to see a company not taking advantage of the current situation and hiking up prices. Highly recommended .

June 22, 2020
Unprompted review
Rated 5 out of 5 stars

Just the job

Was a little disappointed that the label said “more than 60% alcohol” when we are all looking for 70%. Went on to the website and it describes the product as being 71.2% alcohol. So why not say so on the label.
The product is very good however and rubs in very easily with no stickiness

June 22, 2020
Unprompted review
Rated 3 out of 5 stars

Good product and delivery but not so…

Good product and delivery but not so good at the paperwork. Requested vat invoice by phone and email on numerous occasions. Promises made but still waiting 3 weeks later!

Latest update, issue has now been resolved in a very courteous manner following the publication of the initial review. Thank you, it’s a pity that it took so long but the review rating has now been amended to reflect the overall experience.

June 22, 2020
Unprompted review
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Reply from Benessence

Dear Andrew,

Many apologies for the delay on coming back to you with the VAT invoice.
Unfortunately there has been an internal error, and a mixed up of email addresses.
I hope everything is solved now.
We wish you all the best

Regards
Benessence Team

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