Excellent service from start to Finish from office staff to drivers. All very pleasant and nice to deal with. We were greeted by a lovely guy at Alicante Airport who was welcoming and helpful which wa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Excellent service from start to Finish from office staff to drivers. All very pleasant and nice to deal with. We were greeted by a lovely guy at Alicante Airport who was welcoming and helpful which wa... See more
Company replied
Excellent service!!! used last week to and from the Airport. Both drivers were very friendly and full of information as needed. Easy to book service and punctual. Drivers kept in touch with us before... See more
Company replied
The best service from Benibus! Excellent communication from both drivers, detailed info re pick-up/drop-off points, including pins/photos. Large, comfortable vehicles with plenty of space for luggage.... See more
Company replied
Travelled last month and only booked the transfer through Facebook the night before landing in Alicante. Really quick at replying to messages. We'd had our hotel booking transferred to another hotel d... See more
Company replied
We provide passenger transport services from Alicante airport. We have served the area for over 19 years now and look forward to taking care of you. All transfers are private door to door transfers. Baby and booster seats are provided free of charge. We meet you at your pick up point and drop you to your destination. No waiting. No sharing with others. Dedicated vehicle just for you.
Alicante Airport, 03071, Alicante, Spain
Absolutely first class service, driver was extremely polite, helpful and bang on time would not hesitate in recommending their service for any of your journeys
Absolutely fantastic transfer service
Would highly recommend and will be the only one we use in future.
Arrived spot on, very clean, great price and polite and knowledgeable driver
Brilliant
Leo
Top Service for a fair price!
Will keep the contact for next summer when we need a Shuttle bus from the Airport Alicante to Benidorm and Return.
Prompt efficient service. Tidy clean bus with polite drivers. Price seemed very reasonable. Their professionalism made our airport transfers a breeze . 12 adults & 12 large cases travelling in comfort. Thank you

Reply from Benibus.com
Fantastic service from Mark and everyone at benibus. Excellent communication throughout the booking process, regarding pick up and drop off times. Straight out of airport arrivals to Mark waiting for us exactly where he said he would be, which with two tired girls in tow was a god send! Then dropped off at departures with Ian today. Both lovely chatty guys highly recommend.

Reply from Benibus.com
Brilliant service from these guys. Have never used them before but we will definitely use again and recommend to anyone. All British expat drivers so no communication issues.
Booking was straight forward either book on their website or like I did direct with the owner Mark. Communication was great.
I'd asked on Facebook for recommendations and he was the only one to actually contact me to see if I'd got sorted. This was the deciding factor for me as I knew I was booking with a human being.
Our driver was Ian and he was fab, helpful and friendly. A truly lovely guy.
Our flight was half hour early and as soon as I turned on my phone up popped a message to tell us our drivers name and which bay he would be waiting at. All transfers are currently single booking so no shared transfers and no waiting for other flights to arrive. It was fab that Ian had been tracking our flight and we were through the airport and on the mini bus before even our flight should have arrived.
The return trip was just as good, picked up right outside the apartments and because they message you, you have that direct contact with your actual driver so you know exactly who it is.
Well done guys.

Reply from Benibus.com
Just great,, benibus run by Mark know how to make airport transfers hassle free,, in trying times the communication and service is 1st class. Drop off and pick up was seamless taking the stress out of connections. The air conditioned bus was clean and fast. Wont ever do a slow shuttle again. Great value and very friendly service.
Booked Benibus back in February for my holiday to Benidorm in June, No hassle booking i contacted Marc who booked in the date No problem at all and No Deposit and a very Good price. I received a message of reminder the day before my holiday, i then received a message early with very clear instruction on where we would be collected at the airport which again was very clear and helpful. Minibus was spotlessly clean, The Driver Marc was very knowledgeable with regards to Benidorm and places that were open ect he even drove around the streets to show us where things were before dropping us to the hotel. I Received a message to let us know that he was outside on day of departure, he loaded all our cases onto the minibus, had a great chat on the way back to the airport with No problems at all. Communication was Brilliant anyone needing to use this service i would 100% recommend Benibus, i certainly will be using Marc for any future holidays to Benidorm.For anyone interested they also do Day Trips not just to Benidorm but to almost anywhere you would like to go *****

Reply from Benibus.com
Fantastic service , these guys do just what they say , notify you a day before to take the stress away . Can't fault these guys .
Won't be hiring a car again . BENIBUS for us

Reply from Benibus.com
I just wanted to say a massive thankyou for getting my father to the airport safely yesterday and taking him to the desk, helping him and everything. He said you were absolutely brilliant and made what he would find a stressful journey alot easier. Mark was very friendly, communicated well with myself in the uk and also with my father who was being collected in spain. Brilliant service and a very fair price. so thankyou again, it was much appreciated

Reply from Benibus.com
These guys are great. They'll take the blue from the sky.

Reply from Benibus.com
This is the ONLY taxi transfer company I would ever use when visiting Alicante/Benidorm. I have used them multiple times, most recently I emailed them just before getting on the plane in Leeds and my driver Mark was waiting for me as I arrived in Alicante. Their communication is prompt and precise and I would have no hesitation recommending to friends/anyone needing a taxi transfer.
Very good service. Prompt and pleasant drivers. I would definitely recommend this company.

Reply from Benibus.com
used benibus over xmas , collection and return were both on time , plenty of contact via whatsapp to confirm details , clean minibus and nice driver , would recommend -thanks cheryl & steve

Reply from Benibus.com
We we're lucky enough to have Mark collect us from the airport. He was very informative sharing his knowledge and experience of the area. Perfect service there and back.
Thanks again.
Carl & Lily

Reply from Benibus.com
Travelled last month and only booked the transfer through Facebook the night before landing in Alicante. Really quick at replying to messages. We'd had our hotel booking transferred to another hotel due to covid closures but we just communicated by text and were picked up at our new hotel for the transfer home. Lovely genuine people and an excellent service.

Reply from Benibus.com
Can not fault the service these guys give,was contacted day before arrival in benidorm as well as departure with times of pick ups,mark and Ian are lovely guys and full of info about benidorm,will 100% recommend them and will be using again next year,

Reply from Benibus.com
Great service from start to finish cheers

Reply from Benibus.com
Great service before travelling, always kept up to date on what was happening. Both Mark and Ian were brilliant, and on time exactly where they said they would be. Fantastic service would highly recommend

Reply from Benibus.com
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.