Was advised about a month before renewal and had a look at my policy. Discovered that I wasn't insured for commuting, so tried to change new insurance policy to include commuting but wasn't able to.... See more
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About Bennetts
Written by the company
Established in 1930, Bennetts helps provide the premium level of cover riders expect from a leading UK insurance company. We find motorcyclists the best price from our panel of insurers on classic and modern machinery with insurance policies that include an expert 24-hour claims service, 90 days European cover, the ability to ride other bikes and allow the most common modifications included as standard.
For riders that insure directly with us, they can also enjoy free membership to BikeSocial; the unique discounts, experiences, competitions and advice platform. Anyone buying Bennetts motorcycle insurance through an insurance comparison website can also access BikeSocial for the price of £60 for 12-months access.
Contact info
Unit 3, Swan Park, Kettlebrook Road, B77 1AG, Tamworth, United Kingdom
- 0344 412 2171
- bennetts.co.uk
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Easy on line application
Easy on line application. It is also nice to know you can call them unlike some other insurers that only have portals and bots to deal with queries. Also good deal on prices. Much cheaper than the quote I had from my current insurer.
Great helpful staff
Very helpful staff when i called to check a few details out, good price too!
Friendly staff to talk to
Friendly staff to talk to, who explained everything clearly and at the end of this a price I was very happy to accept
Technology gets a little bit confusing
A little bit of time to actually speak to someone who I hasten to add was very helpful so no complaints
The quote was fast and to sign the…
The quote was fast and to sign the contract was very easy.
Got to be the best trusted and secure.
Great communication and service
always a very good service from…
always a very good service from Bennetts and a competitive price
Searched for a better price when I…
Searched for a better price when I changed my bike.
Simple process to get a new quote.
Friendly understandable person to help with the change over.
Excellent Insurance Company
Excellent service from Bennetts..knowledgeable staff who want to help. Will continue to use without a doubt
Quick and easy for multibike policies…
Quick and easy for multibike policies with great rates
No option to manage payment method, no available customer service option
After last year's positive renewal experience this year shows a much different side of Bennetts. There is no way online to manage (or remove) stored payment methods, which I may need to do because of an upcoming credit card change which may cause renewal to fail depending on timing. The options seem to be webchat, which didn't work at all when I tried it this morning, or call them and speak to someone in person, except they don't answer the phone. Furthermore, by accepting the offered renewal, automatic-renewal is turned back on, but you are not notified of this. If a human at Bennetts happens to read this, then firstly, and obviously, enable management of stored payment methods because I don't want you to store my credit card details. Secondly, get your customer support system working, maybe hire more staff to answer the telephones in a timely manner and avoid losing customers! Much as I like the premium you offered, this lousy service has got me online searching for alternatives.
Easy to deal with
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