SCAM!!!! I ordered 2x home/ bar table since September 2021 hoping it will come before Christmas but until now it hasn’t come… I have emailed them so many times but no answer? Do not buy from... See more
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Appalling service as the company could not supply the goods. I was informed that the watch I was interested in would arrive between 3-5 days but two weeks later it had not arrived and it was a birthd... See more
Bought a brand new Seiko watch from them in July'19 and didn't receive a stamped warranty card with the watch. Emailed them about it and never had the courtesy of a response. Without it, Seiko won't... See more
Here comes another Asian (Korean or Chinese - I don't know!) company which pretends a British company. The products they sell may be pukka, but very slow delivery because they need to import your o... See more
Company replied
Company details
Information provided by various external sources
We Offer Casio G Shock, Baby-G, Pro-Trek, Edifice, Fossil, Diesel, Outgear, Sheen & Seiko, Citizen Watches at Special Discount price, We Sale only 100% Genuine Watch, you can Check at your Local Service Store or Online by Serial Number, We offer One Day Delivery & Free Delivery in all over United Kingdom.
Contact info
Regal House, 70 London Road, TW1 3QS, Twickenham, United Kingdom
- 44 2081231458
- info@benshop.co.uk
- benshop.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Found heavy discount on camera
My wife and I searched separately to check canon power shot G3X cam online. As per my colleague’s recommendation I found it in 37% off on Benshop. I beat her to it. She had to cancel her ordered since I got a good deal here. Not to mention, the product as well as the service was great. I got within a week that is not bad. Customer support is positive. I just suggest them to make shipping a bit faster at least within EU. Otherwise they are doing great work.
100% authentic seller
Recently received a rangeman that is no doubt exquisitely gorgeous. I got it checked from a local Casio seller for the authenticity and they approved to be original. Before purchasing I enquired a round of question answers on chatting. Scott, the customer help guy was really prompt and kind. I was given additional discount code on bargaining. Benshop sells 100% genuine products. Highly recommended.
I purchased from this store twice
I purchased from this store twice. They are so nice, that they gave me some discount upon asking. Both the time, I asked for coupon codes on live chat, they gave me. This is my suggestion to anyone who is seeking for some price deduction, ask directly on ‘Online Chat’.
Satisfying experience with benshop
Was dubious initially, but shopping with them came out to be really nice. Actually bit concerned for the packing standard of my parcel but it was sent nicely like a pro, more than happy to see that. I approve them as one of the best sellers.
Would add that warranty was not in the box but later they sent it to me via pdf format. Thanks for your service.
Great in terms of service
A Nikkon camera along with the lense is my very first purchase. At that time this is somewhat like a risk but I took it cause do not want to lose the opportunity to have it on heavy discount. Very nice seller, cleared all my doubt and delivered both my products just after 3 days of payment. Products received all new and authentic. Would love to buy again.
Benshop store is the place to buy branded watches..
Extremely happy to receive my G shock watch that I purchased from Benshop.co.uk. The biggest factor I bought from Benshop is their low price and brand authenticity commitment. It is delivered to my doorstep in fair time. It looks elegant and I am exciting to do more shopping on Benshop in near future. In my opinion, it the best place to buy branded watches in reasonable price.
Selling items not in stock
Selling items not in stock. Issues with getting your payment back.
I had to open a case at paypal to get refund.

Reply from Benshop
Best among their own kind (GA-100L-8A)
Best among their own kind (GA-100L-8A)
Beautiful khaki colored watch I just added to my Casio watches collection. Before purchasing from Benshop I visited the chatting line, got prompt answer there (Pretty fast). I asked for the discount and they gave me on already discounted watch. Later, I received my parcel secured in an outer box and the watch was in the original G-shock box with bubble packing and all the documents. Customer service was great. Shipment got bit late but I must admit the rest were awesome. little late delivery that much is not much issue for me. Highly recommended!!
Benshop awful company stay away
After being promised numerous times for delivery and many failed attempts to contact over phone, still no sign been waiting 2 weeks now this is a joke off a company, they have also gave me fake tracking numbers I would never use this company again you can get next day delivery of most company's I'm not even sure they have sent my item they have probably took my money please shop around first if it looks too good to be true it is

Reply from Benshop
Originally ordered a G-shock that I…
Originally ordered a G-shock that I knew had been discontinued and therefore not widely available. They quickly informed me they'd sold the last one through eBay and immediately offered a small discount on any other watch or a full refund. I noticed another model that I had owned before but at an unbelievably good price so ordered that instead. Was delighted it arrived quickly and very well packaged. Thoroughly recommend anyone to deal with Benshop.
10/10 for service and delivery.
Whilst looking for a camera lens, I found the same lens that another large retailer was selling online for £1200, on sale with Benshop for under £700. Now, £500 is a LOT of money to be saving (even so called 'grey' market imports are more expensive), so I was a little bit cautious, but took the plunge anyway and paid through PayPal. However, the item arrived a couple of days early by courier, arrived completely undamaged, in a full retail box, complete with all relevant documentation and receipts. I've since used the lens on 2 pro shoots, and it's acting as it should. So all in all, I'll certainly be using them again in the future.
Amazing customer Service
Amazing customer Service, genuine products, reasonable shipping time. Highly recommended!!!! 5*****
Grey Import?
Here comes another Asian (Korean or Chinese - I don't know!) company which pretends a British company.
The products they sell may be pukka, but very slow delivery because they need to import your order from their country. But if you can tolerate it, then that's fine - go for it!

Reply from Benshop
Not a great seller
Shipping is very slow. It takes about 2 weeks to ship, and if I asked for cancellation they refused it saying it's already shipped. It took another 3 days to ship the item. Not a trustable seller.

Reply from Benshop
Genuine product
Genuine product. I am pretty good at spotting fakes - I have a few.
Only downside was the shipping timescale - about 2 weeks for an in stock item, but worth the wait.
Customer service was effective and responded well though.
I am not pulling their legs
I am not pulling their legs, but surely I believe my feedback will only make them more solid online store. The product and service all good at Benshop, but they should talk to PayPal, as I feel difficulty in making payment through it.
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