Nightmare! Why does a fridge breakdown during a heatwave? Anyway found Ben online and rang him. Brilliant service on call out. Came same day. Unfortunately fridge/freezer not repairable. That’s when... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We are Hastings & Battle's first choice for purchasing New, Used & Reconditioned domestic appliances. We also offer a full home call out service to repair your own appliances on site. We purchase good quality working used appliances. We are gas safe registered to install all our appliances check us out at www.bensmithappliancespecialist.co.uk or https://www.facebook.com/pg/bensmithdomesticappliancespecialist/reviews/?ref=page_internal
Contact info
76 High Street, TN330AG, Battle, United Kingdom
- 01424277141
- battledomesticappliances@gmail.com
- bensmithappliancespecialist.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service from start to finish
Excellent service from start to finish. Was called back as promised and the engineer turned up on time and texted to let me know he was on his way. Also had the part on board to complete the job. Highly recommended😀

Reply from Ben Smith Appliance Specialist
Satisfied Customer
The technician RHYSS called to repair old washing machine,stated that it was beyond repair. Helped us to choose new machine. This was delivered and installed within two days and old machine was taken away.
Good service by BEN and his team.
I would recommend BEN SMITH APPLIANCES and definitely use them again. Thank you.

Reply from Ben Smith Appliance Specialist
No hassle sale
No hassle sale. Turned up at appointed time and they disconnected and removed appliances. Very professional.

Reply from Ben Smith Appliance Specialist
100% amazing
100% amazing. I needed a favour really, a broken cooker needed removing, i popped in to see if they might help and within an hour it was gone, no charge.

Reply from Ben Smith Appliance Specialist
Had a problem with my fridge / freezer…
Had a problem with my fridge / freezer , after just one call I had an appointment sorted for tomorrow but they managed to come a day earlier .
The engineer very quickly diagnosed the fault .
I would strongly recommend them as very professional to deal with .

Reply from Ben Smith Appliance Specialist
Super efficient service
Super efficient service. Installed & good to go. Thank you

Reply from Ben Smith Appliance Specialist
Very helpful
Very helpful. Found me a fridge to fit the odd size gap in kitchen. Delivered, installed and old fridge removed all within a few days. Very satisfied.

Reply from Ben Smith Appliance Specialist
Ben is amazing
Ben is amazing. Great advisor on my white goods. Delivered by a great team. Thank you all.

Reply from Ben Smith Appliance Specialist
Great quick service
Great quick service, well priced and great advice given
New washing machine quickly delivered
New washing machine quickly delivered, and installed. Excellent service.
Excellent service all round
Excellent service all round, prompt, efficient, affordable, knowledgable and friendly. What more could you ask for ! Highly, highly recommended.
Totally professional and entirely…
Totally professional and entirely reliable. I felt so confident that I let them into the house alone on their second visit.
They tried everything to fix the old machine but when it couldn’t be saved they delivered and installed a new one the next day at exactly the time I wanted. Very impressive.
Installation of integrated appliances
This is the second time that I have used this company (washing machine and dishwasher - both integrated) and I will continue to do so. Their customer service is excellent and the technician who installs is top notch. They ordered the dishwasher of my choice and took the old one away for no additional cost. Truly excellent!
Cooking capers.
Friendly staff and had just what we wanted. Great value. Plus they re cycle your old one.
Defo recommend.
Repair and replacement
Washing machine seal came off. Ben sorted it the same day. Also been looking for replacement for my very old fridge, but new models don't fit the space in my kitchen. Ben had just the thing in his showroom . Good price . I am very pleased.

Reply from Ben Smith Appliance Specialist
Supplied and installed a new oven
Supplied and installed a new oven. Sorted out the gas and electrics, all done seamlessly, on time and professionally. Great service!

Reply from Ben Smith Appliance Specialist
I was very impressed from my initial…
I was very impressed from my initial telephone conversation with the office to the fast attendance of the engineer, Reece.
It is without hesitation that I reccomend Ben Smith Appliance Specialists.
Reliable and Trustworthy Company
We have used Ben Smith Appliances a few times now and have always found them to be very helpful and accommodating. Their services are fairly priced and work is completed to a high standard.
Great service
Great service ! Had a replacement cooker to us the next day . Installed and took the very old vintage cooker away . I think you will see the relic reconditioned and in the show room soon ( if the museum doesn’t want it)
Thank you for your help would fully recommend using this business

Reply from Ben Smith Appliance Specialist
Always friendly and professional
Fridge freezer died and washing machine was causing me grief. Ben found a quick replacement and helped with the washing machine. Friendly and knowledgeable as always!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







