Bentley's Garden Buildings Reviews 

186
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

David came to install our greenhouse a few years ago. He was extremely polite, good natured, tidy and efficient. 3 years down the road and I managed to smash one of the large glass panels. After looki... See more

Rated 5 out of 5 stars

From the time we placed our order everything literally went to plan. Every specialist required for the job and all materials arrived as they were required. We are very happy with the quality of the bu... See more

Company replied

Rated 5 out of 5 stars

We bought a glass fronted shed from Bentleys deciding they were good value having looked at others. We asked for some changes which were accommodated without a fuss and at reasonable cost. Delivery an... See more

Rated 3 out of 5 stars

Reasonable quality shed that you pay a lot for, however windows leak, joints between two panels leak, installation very hit-or-miss and after-sales service virtually non-existent. We always intend... See more

Company replied

Company details

  1. Garden Building Supplier

Information provided by various external sources

Bentley's Garden Buildings are based in Leicester, Leicestershire and offer the largest selection of quality sheds and garden buildings in our area. We are unrivalled for excellent garden buildings and offer a professional and friendly service . We have built up a unique reputation for quality and design. We offer Sheds, Garages, Garden Studios, Log Cabins, Summerhouses , Playhouses, Greenhouses, Tool stores, Gazebos and more!


Contact info

4.2

Great

TrustScore 4 out of 5

186 reviews

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4.2

All reviews

(186)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Log Cabin

Delivered on time. the men who fitted it were first class.
the finished bespoke cabin exceeded our expectations.Highly recommended

November 17, 2017
Unprompted review
Rated 5 out of 5 stars

Very happy with my green house

Very happy with my green house
From the service I got when l purchased the green house
To the instillation quality
There fitter Dave was most helpful
Would recommend them to everyone
Paid a fair price for a top quality green house and service
Thanks to all at bentleys

November 7, 2017
Unprompted review
Rated 4 out of 5 stars

Workshop purchase…

Having shopped around I purchased a workshop in the Spring from Bentley's, Not the cheapest of sheds around but one of the best quality ones I saw.

Shed was delivered and erected on time, only minor problem was they were a bit short on the ridge covering however they came back within a couple of days to fit it.

I had decided to build a log store on the side of the shed, so it would match the shed I actually ordered some additional wood from Bentley's who subsequently organised this through the manufacturer. I then changed the design at the last minute and ended up speaking to the manufacturer because it was such short notice. I explained what I wanted to do and they not only accommodated my needs but when the shed and wood was delivered they had added certain bits which I hadn't thought about to make it all blend in, best part was these were added FOC ! .

Anybody who has seen the workshop has commented on the build quality which I must admit is excellent.

November 1, 2017
Unprompted review
Rated 2 out of 5 stars

Poor experience

Poor experience, I bought a workshop for around £4000 and asked for advice about a suitable base, I was shown a shallow wooden base and after asking about cost and durability compared to a slab base. I was advised that the wood base was fit for purpose and there was no need to spend the extra money on a slab base. In the scheme of things the extra cost for slabs was not that great. What they don't tell you is that the wooden base means the shed sits around 10 inches above ground.
This is no good for getting heavy things in and out of the shed. Poor administration, wrong size base delivered. Very poor.

October 25, 2017
Unprompted review
Rated 2 out of 5 stars

Poor Customer Service

Fantastic product but-
I was told the time scale for delivery & erecting the shed would be around 6 weeks. They would send me a form to fill in within days of the purchase, this had to be returned promptly, they would then make contact & arrange delivery. The form turned up 2 weeks later and was promptly returned. After not hearing from them for another 4 weeks I decided to call them, after a number of further calls they confirmed the shed would be delivered & erected at 11am the following Saturday. You can imagine our surprise when they decided to get us out of bed at 7.30 am.on Saturday.
On reflection because they never called me once, I'm left feeling that if I didn't make the calls & push for them to do what they had promised, I might still be waiting for the shed now.

September 10, 2017
Unprompted review
Rated 5 out of 5 stars

We are extremely pleased with our new …

We are extremely pleased with our new garden building. It is perfect for our needs. It is well constructed and looks great. The Company delivered on time and the building was quickly erected without any problems whatsoever. The people who erected the building were very professional, proficient and courteous and left the site in a tidy state. We are so pleased that we are now planning for another summerhouse from the same Company.

September 3, 2017
Unprompted review
Bentley's Garden Buildings logo

Reply from Bentley's Garden Buildings

Dear Jo, thank you very much for your kind feedback! Enjoy your new building. Regards, Roy.

Rated 5 out of 5 stars

A very efficient service

A very efficient service. My order was delivered within the time scale.
The garden room was delivered and assembled quickly and efficiently

August 31, 2017
Unprompted review
Bentley's Garden Buildings logo

Reply from Bentley's Garden Buildings

Hello Sarah, thank you for the great review! Regards, Roy.

Rated 5 out of 5 stars

From the very first phone call i made …

From the very first phone call i made to Bentley Garden Buildings i was presented with a top class service from start to finish.. The end result is great and i shall definitely be returning to Bentley in the near future as i can't recommend them highly enough.. Thanks Guys.. Much appreciated. 5 Star Rating.

August 26, 2017
Unprompted review
Bentley's Garden Buildings logo

Reply from Bentley's Garden Buildings

Dear Spencer, thank you so much for taking the time to leave such a great review! Enjoy your new building. Regards, Roy

Rated 5 out of 5 stars

Log cabin of our dreams

We are now the proud owners of a fantastic 8.4m x 3.7m Lugarde log cabin by Bentleys. The whole experience from start to finish was brilliant. All the staff are so friendly and helpful, nothing is to much trouble. The design service is great, you can build your own cabin from scratch, choosing windows, doors, colours etc.
We changed our design twice before we got it just as we wanted it. Great communication via email and phone. Super customer service!
The carpenters who put it together were amazing! It was done in 2 days! The quality and finishing is wonderful, fully insulated floor and roof, top quality double glazed windows and doors.
We highly recommend Bentleys! They are brilliant.

August 26, 2017
Unprompted review
Bentley's Garden Buildings logo

Reply from Bentley's Garden Buildings

Dear Jennie, Thank you! I am very pleased you are so happy with your new log cabin. I will certainly pass your lovely comments on to the team. Regards, Roy.

Rated 5 out of 5 stars

Excellent service from 1st viewing …

Excellent service from 1st viewing until the actual installation. All staff are very professional and extremely helpful especially Sharon in the showroom.

August 26, 2017
Unprompted review
Bentley's Garden Buildings logo

Reply from Bentley's Garden Buildings

Dear Mrs Jackson, thank you for your kind comments, I will pass this on to Sharon. Many thanks, Roy.

Rated 5 out of 5 stars

Excellent service!

Excellent service, the date they gave was within the 6 weeks. Very professional young men(two) that put the building up. Our summer house looks amazing! We would highly recommend you to our freinds and family. In fact our in laws bought a very big shed and potting shed later.

August 26, 2017
Unprompted review
Bentley's Garden Buildings logo

Reply from Bentley's Garden Buildings

Dear Debbie,

Thank you for the recommendation to your in-laws! I am glad you are pleased with your new building.

Regards, Roy.

Rated 5 out of 5 stars

8x10 Workshop

Very happy with our shed and the installation, a brilliant product.

July 24, 2017
Unprompted review
Bentley's Garden Buildings logo

Reply from Bentley's Garden Buildings

Dear Andrew,

Thank you for taking the time to leave a review. Enjoy your building!

Regards, Roy.

Rated 5 out of 5 stars

Excellent company to deal with.

Very pleased with the friendly efficient staff and the excellent quality of the product.

July 19, 2017
Unprompted review
Bentley's Garden Buildings logo

Reply from Bentley's Garden Buildings

Many thanks for your kind review!

Rated 5 out of 5 stars

Excellent from start to finish

Bentley's were brilliant from the start to finish - I wanted an irregular shaped shed and they were able to assist. Taking my order and then delivery and installation was all very slick and impressive. I am very happy with my new shed!

July 16, 2017
Unprompted review
Bentley's Garden Buildings logo

Reply from Bentley's Garden Buildings

Dear Martin,

Thank you! We are very pleased you are happy with your new shed, enjoy!

Regards, Roy.

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