Only two questions so far, both in the first two weeks, so this is a partial picture. First was about the welcome bonus not appearing, which turned out to be a minimum deposit thing, explained in two... See more
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Did not know you could reopen a closed ticket rather than starting again. Support pointed it out when I asked a second question about the same deposit, and the whole thread stayed in one place, reques... See more
Requested a $175 payout on the Monday after a late shift, saw pending, went to bed, woke up to approved. Paid into the bank Wednesday. The bit worth knowing is that the pending stage shows a countdown... See more
got the confirmation while standing in the queue at the pharmacy, phone on 6 percent, so i only saw the first line. $290 withdrawal approved. thats the one i had been nervous about because it was the... See more
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100 % op til 1.000 kr. + 100 free spins
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Only two questions so far
Only two questions so far, both in the first two weeks, so this is a partial picture. First was about the welcome bonus not appearing, which turned out to be a minimum deposit thing, explained in two lines. Second was whether the account could be closed easily, and the agent pointed me at where the setting lives rather than trying to talk me out of it. Both by live chat, both under ten minutes. What happens on a harder case I have no idea
What stood out was a name and a next…
What stood out was a name and a next update time rather than a vague soon. Daniel took the ticket about a reload bonus that had not appeared, said he would come back by six, and came back at ten past five with it credited.
forty slots tried.
forty slots tried.
two crashed on load, both fine on a retry.
the rest opened first time.
live roulette streams clean on a mid range phone.
reported one of the crashes, ticket 71508, fixed the next week.
Did not know you could reopen a closed…
Did not know you could reopen a closed ticket rather than starting again. Support pointed it out when I asked a second question about the same deposit, and the whole thread stayed in one place, request 90812, which made it much easier to follow
Small test payout of $20 first
Small test payout of $20 first, arrived, then sent the rest.
had ten minutes before a meeting and…
had ten minutes before a meeting and needed the session reminder turned off, so chat rather than email. iris changed it while i watched, confirmed it in writing, and i was back out the door on time. no ticket needed.
wanted a quick 5 minutes of slots and…
wanted a quick 5 minutes of slots and the games loaded instantly, no waiting.
right so the payout itself
right so the payout itself. $130, requested from a hotel lobby on the wednesday because the room wifi kept dropping and i wanted it done before the flight home. pending for maybe forty minutes then approved. landed in paypal thursday morning while i was still at the airport. the one thing id change is the confirmation mail, it says your request is being processed and nothing else, no amount, no method, so you have to log back in to check which one it was. small thing but i did it three times that day.
right so the bonus
right so the bonus. $40 match, claimed it thursday night, credited before i had closed the deposit screen. x25 which is normal enough. wagered it down over the weekend on jammin jars and dead or alive 2, cleared it monday and the money moved to cash on its own, no ticket, no asking. the bit id fix is the promo page, it lists eight offers and does not tell you which ones you are already eligible for, so i claimed one twice and only the first took.
so the game crashed mid round and i…
so the game crashed mid round and i thought the $12 stake was gone. opened chat, closed it by accident, opened it again and the same agent picked up the thread where it stopped. tomas i think.
stake back within the hour
Three bonuses claimed since spring
Three bonuses claimed since spring, all three wagered out inside the window, none of them cancelled on me. x25 each time on a $25 match. That is the whole of it, steady enough, nothing dramatic to report.
Since people mostly write about the…
Since people mostly write about the technical side only when it breaks, here is four months of it
Desktop is a five year old machine on home broadband, phone is a mid range android, and I have used both roughly equally, often with the news on in the background
The lobby loads in about 2 seconds cold and under one after that
Games open without a separate download
I have had three interruptions in total: a home broadband drop mid spin, a laptop update that rebooted me, and one crash inside a live table
All three resumed at the same round and the balance was intact, which is the thing I would have worried about
There was one maintenance window, about an hour on a Sunday morning, posted in the lobby three days ahead and finished early
Two factor is optional but works with an app code
The one gap is that the app does not warn you before an update over mobile data, which cost me a chunk of my allowance in March
Everything else has behaved
had 10 minutes before the train and…
had 10 minutes before the train and wanted a couple of spins, not a download. the game opened in the browser in about four seconds on station wifi and the round was done before the platform announcement. fast enough for me.
Rang the callback line once
Rang the callback line once, which I would not normally bother with, because a card payment had double-shown in the cashier. They called back in nine minutes, confirmed only one had taken, and put a note on the account, sorted in one call.
second week here
second week here. withdrew $35 just to see what would happen and it turned up on the friday. cant say much about bigger amounts yet, havent tried one.
got the confirmation while standing in…
got the confirmation while standing in the queue at the pharmacy, phone on 6 percent, so i only saw the first line. $290 withdrawal approved. thats the one i had been nervous about because it was the biggest so far. once i was back home it had reached the account, no message asking for anything, no second look at the documents i sent in march. sat down and just stared at it for a minute.
Fourth reload this month
Fourth reload this month, wagered through on Starburst each time, all fine.
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