Beoparts-shop Reviews 6

TrustScore 4 out of 5

4.0

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4.0

Great

TrustScore 4 out of 5

6 reviews

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Rated 5 out of 5 stars

Used several times in last 12 months

Have purchased from this company a number of times in the last 12 months for my 4 sets of MC120.2s, S80.2’s, S45s, Beocenter 7007, 2 Beomaster 6000, and Beocenter 9000- fully refurbished all of them using components from Beoparts- all good and quick delivery to the UK- only criticism I would have is having a system where an account is set up on line and remembers previous sales and addresses etc- have to punch in details every time you order- Great company, decent prices and good delivery

October 26, 2024
Unprompted review
Rated 5 out of 5 stars

Great people to deal with.

Good quality parts for all vintage B&O equipment. Reasonable prices, and very fast delivery, even overseas. I got my product as fast as it takes to get it from the next state over from me.

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

speaker parts review and service experience

I ordered replacement capacitors for B&O’s RL140 speakers. After ordering I became concerned whether the capacitors would be of the quality that I hoped, because no brand name is provided, and reached out to the service team. Their replies were immediate and helpful.

When I received the capacitor kit it not only contained the parts, but a helpful schematic to support the installation.

Most importantly: the speakers sound wonderful!

This is a company of true B&O enthusiasts who help our community — highly recommend.

March 19, 2024
Unprompted review
Rated 1 out of 5 stars

Special way of treating customers

Ordered a simple string weighing 10g from Beoparts. Could fit in an envelope. After 3 weeks and several phone calls (each time from me), the customer service employee told me she couldn't do anything about it. I told her that shipping is their responsibility and not mine. The lady in question didn't like that, she felt this risk should be mine. In response, without any further consultation, the order was cancelled and my money refunded. What an unproffesional organisation and what a poor way of treating customers !!. And that for a small string.

November 16, 2023
Unprompted review
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Reply from Beoparts-shop

Our perception is different.

We sent this customers order twice. Both shipments were returned to us as undeliverable.

Our customer service representatives had a hard time dealing with this particular customer.
We felt uncomfortable having to deal with threats, lies and nasty language - it's not at our level, so we ended communications and refunded the customer in full.

Karin Wiehe
CEO
Beoparts-shop

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