I had some troubles placing my order, but the team was helpful solving my issues.
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3.8
Great
281 reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Customer service is good
Customer service is good, issues quickly addressed
Queries regarding concerns being answered
But i hope they provide more options to resolve issues and shorter period of times in process.
September 16, 2024
Unprompted review
"Scammers
"Scammers, know that I will not let go of the money you have stolen from me. This company is not responding to my emails. Keep away from them. I had to lock my credit card.
September 14, 2024
Unprompted review
Reply from Beoutdoorpro
Dear Łukasz,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@beoutdoorpro.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Fantastic customer service and speedy…
Fantastic customer service and speedy replies. Thankyou Bob from the escalation team.
September 12, 2024
Unprompted review
My operator was very efficient and…
My operator was very efficient and kindly helped me,great customer service so thankyou
September 4, 2024
Unprompted review
This company just took money from my…
This company just took money from my account I have no idea what it is for and I never purchased anything.
September 1, 2024
Unprompted review
Reply from Beoutdoorpro
Dear Callista,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@beoutdoorpro.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Complaint resolved
Issues should be addressed once the feedback has been recieved.
Thank you for the assistance.
August 26, 2024
Unprompted review
Good customer service
August 22, 2024
Unprompted review
This company just took money from my…
This company just took money from my account I have no idea what it is for and I never purchased anything
August 20, 2024
Unprompted review
Reply from Beoutdoorpro
Dear Qaqamba,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@beoutdoorpro.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Very easily accessible and helpful when…
Very easily accessible and helpful when you have a query.
July 19, 2024
Unprompted review
The service team took ownership of my…
The service team took ownership of my issue and resolved it much faster than I anticipated. I’m thoroughly impressed
August 17, 2024
Unprompted review
Reply from Beoutdoorpro
Dear Pebbles,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@beoutdoorpro.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
I encountered a problem with my…
I encountered a problem with my subscription and the customer service team resolved it promptly.
August 7, 2024
Unprompted review
Problem fixed. Thank you Ayla for a good custom service
The respond very fast and promptly if you have any questions or problems. And they have solutions for you. Useful assistance and good team.
They understood my problems related to my account.
August 5, 2024
Unprompted review
Reply from Beoutdoorpro
Dear Madalina,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@beoutdoorpro.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
issue addressed
July 28, 2024
Unprompted review
Reply from Beoutdoorpro
Dear Janet,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@beoutdoorpro.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Was a great service fast delivery
Was a great service fast delivery and great quality product at a fantastic price, thank you
December 5, 2023
Unprompted review
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