10/10 from me
10/10 from me. Had our massages done in Dubai airport by Gemma and Lito. Fantastic
January 31, 2026
Unprompted review
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I would like to sincerely commend a…
I would like to sincerely commend a staff member named "Joe Fel" at Terminal 3 for her exceptional service. She was incredibly friendly, showed genuine hospitality, and was very caring throughout the interaction. It's rare to come across someone so dedicated to making travelers feel comfortable and valued.
Employees like Joe Fel truly enhance the travel experience and reflect positively on your organization. She is a great asset to your team, and I hope her efforts are recognized.
Thank you for having such professional and kind-hearted staff.
July 30, 2025
Unprompted review
Not worth the money to buy
Not worth the money to buy. I bought Hyper back massager and battery don’t last long. Did tried charge overnight but still no improvement. Contacted the customer service and just advised me how to plug it properly 😅
December 5, 2024
Unprompted review
Reply from Be Relax
Dear Mylene,
Thank you for reaching out to us.
We are currently working to better understand the issue with your device's charging. Generally, with a full charge, the device is expected to last between 90 to 120 minutes, depending on usage, environmental temperature, and other factors.
We sincerely apologize for the inconvenience you’ve encountered with charging. The next time you travel through one of our stores, we will be happy to inspect the device and, if necessary, provide a warranty exchange to resolve the issue.
Thank you for bringing this to our attention, and we appreciate your understanding.
Your Be Relax team.
fraud staff in Qatar airport Berelax store
I bought a stuff in Qatar airport and they charged twice me there and instead of refund they were insisting to buy additional stuff which I don't needed. later on they told me they will contact their merchant machine supplier to make refund but its more than 10 days now they didn't make refund.they have my contact details if they couldn't do they suppose to contact me to update but they didn't . its look like they might doing with more other traveller. I think we should take this matter very serious.
September 17, 2023
Unprompted review
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