While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

2.5

Poor

TrustScore 2.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Berkey Products — no good

Back in 2021, I purchased a Berkey countertop water filtration system designed in plastic (because stainless steel units were unavailable) — the top and bottom pieces did not fit together. I returned it and I received a prompt refund.

In spring 2023, I purchased a Berkey shower filter (for approximately $80) and it’s complete garbage. The water trickles in drops so that it took me 40 minutes to rinse the shampoo from my hair and still my hair felt dirty and my scalp itched (abnormal). I dreaded bathing. I just decided to discard the expensive “garbage filter”, and try another brand. That’s two strikes Berkey — you’re out.

August 26, 2023
Unprompted review
Rated 1 out of 5 stars

complete waste of money

complete waste of money, the water filtered is just as toxic as the water before filtering, a trap a go go , also i left a negative feedback on berkey store site so called "verified" feedback, and it never appeared, it shows how "filtering" really works

November 11, 2021
Unprompted review
Show reviews in all languages. (5 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look