Seamless transaction. Received regular updates updates on status of the shipping. Package arrived within nine days from purchase. Superb quality. I'm so happy with my purchase.
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See what reviewers are saying
First time I have ordered from Beroma. Received my items within a week from ordering, and I'm pleased with the quality, not to mention the amazing customer service. Highly recommend.
Company replied
It was great but I didn't get a discount after purchasing my first handbag from Be Roma, but I was told by Emily that I'll get a loyalty discount discount when I make my next purchase.
Company replied
Where do I start... not only the transaction was as smooth as I could wish for, but then it gets better every time. Jess from their customer service was flawless, always replying to my countless quest... See more
Company replied
Company details
Written by the company
We founded Be Roma because we care about fashion shoppers and felt that they were being underestimated by the global players in the luxury industry. We work to deliver extraordinary products of Italian quality that elevate your wardrobe without breaking the bank. Be Roma offers worldwide shipping to more than 150 countries, including express delivery to the US. Our mission is to provide full buyer protection on all purchases with free shipping, easy returns, safe payment methods, and encryption technology for customer data.
Contact info
1350 Avenue of the Americas, 10019, New York, United States
- +1 (815) 585-3340
- help@beroma.is
- beroma.is
Great shopping experience
Product quality is exceptional. Customer service is excellent. Shipping time is good enough, as I always receive my orders within 2 weeks max.
August 27, 2024
Unprompted review
Reply from Be Roma
Hi Annabelle,
Thank you so much for taking the time to share your exceptional feedback.
We sincerely appreciate your repeat business.
We look forward to serving you again in the near future.
Unbelievably amazing quality
Absolutely seamless transaction. Ordered and the order was processed and fulfilled almost instantaneously. Delivery in less than a week and the quality is off the charts. Great work BeRoma!
August 26, 2024
Unprompted review
Reply from Be Roma
Hi Christine,
Thank you so much for taking the time to share your exceptional feedback.
We look forward to serving you again in the near future.
Outstanding experience
This is my second time ordering from Beroma and I have been impressed both times.
I ordered a bag and two pairs of shoes. Items are best quality and come very nicely packaged, and arrived without issues.
August 26, 2024
Unprompted review
Reply from Be Roma
Hi Martina,
Thank you so much for taking the time to share your exceptional feedback.
We sincerely appreciate your repeat business.
We look forward to serving you again in the near future.
Fast excellent service
My items were received fast with excellent service all the way. I fell in love with Be Roma because of this. Once my items arrived they were wrapped and secured beautifully. Would definitely recommend them to anyone!
August 26, 2024
Unprompted review
Reply from Be Roma
Hi Eliana,
Thank you so much for taking the time to share your exceptional feedback.
We sincerely appreciate your repeat business.
We look forward to serving you again in the near future.
Perfect as always!
My fourth order and it just keeps getting better. After an amazing first experience I was concerned that things may not be as perfect second time round, not only they were but keeps getting better.
August 23, 2024
Unprompted review
Reply from Be Roma
Hi Yolanda,
Thank you so much for taking the time to share your exceptional feedback.
We sincerely appreciate your repeat business.
We look forward to serving you again in the near future.
Customer service was very helpful
All my questions were answered promptly and professionally. Delivery was a bit slow, but I was kept updated at all times. Although they sent me the tracking number within 4 days from ordering they even
messaged me on the day my package was arriving to tell me. Customer service at its best!
August 23, 2024
Unprompted review
Reply from Be Roma
Hi Olivia,
Thank you so much for taking the time to share your exceptional feedback.
We look forward to serving you again in the near future.
Awesomeness
I was skeptical at first as prices were higher than I had been quoted by other sellers for the same handbag. I received my order within a week and the quality is perfect. I'm so pleased I will definitely order from them again!
August 23, 2024
Unprompted review
Reply from Be Roma
Hi Penelope,
Thank you so much for taking the time to share your exceptional feedback.
We look forward to serving you again in the near future.
Wonderful purchase
I will definitely recommend this site to anyone! The products are fabulous too.
August 23, 2024
Unprompted review
Reply from Be Roma
Hi Eleonora,
Thank you so much for taking the time to share your exceptional feedback.
We look forward to serving you again in the near future.
Extremely pleased with everything
I am extremely pleased with everything. They are very speedy, efficient and professional, and with excellent customer service. Every time I contacted them on wassup I got a response within minutes.
August 22, 2024
Unprompted review
Reply from Be Roma
Hi Felicity,
Thank you so much for taking the time to share your exceptional feedback.
We sincerely appreciate your repeat business.
We look forward to serving you again in the near future.
My order went smoothly
I've ordered from this company just once, but the transaction went smoothly and I am pleased with my purchase. It shipped fast and arrived promptly. I will order from them again.
August 22, 2024
Unprompted review
Reply from Be Roma
Hi Maud,
Thank you so much for taking the time to share your exceptional feedback.
We look forward to serving you again in the near future.
Fast and perfect!
Delivery was fast, packaging perfect, quality as good as I was hopping for. One happy customer J
August 21, 2024
Unprompted review
Reply from Be Roma
Hi Evangeline,
Thank you so much for taking the time to share your exceptional feedback.
We look forward to serving you again in the near future.
Great impression overall
I was nervous at first but put at ease straight away by the lovely jess. You can’t go wrong with this company. Highly recommended!
August 21, 2024
Unprompted review
Reply from Be Roma
Hi Nancy,
Thank you so much for taking the time to share your exceptional feedback.
We’ll pass your kind words onto Jess.
We look forward to serving you again in the near future.
I'm in Canada and ordered a bag
The experience was no fuss, I received what I expected and it was delivered within one week. Thank you, I'm so very happy with the product and service.
August 20, 2024
Unprompted review
Reply from Be Roma
Hi Aubrette,
Thank you so much for taking the time to share your exceptional feedback.
We look forward to serving you again in the near future.
Amazing experience all around
My expectations were exceeded with everything except delivery which took almost two weeks.
August 20, 2024
Unprompted review
Reply from Be Roma
Hi Romaine,
Thank you so much for taking the time to share your exceptional feedback.
We sincerely apologize that the delivery took longer this time.
We look forward to serving you again in the near future.
The best on-line shop
First of all I have shopped 3 times is the best on-line shop till now! Very professional, very fast delivery and very high quality.
August 16, 2024
Unprompted review
Reply from Be Roma
Hi Viviana,
Thank you so much for taking the time to share your exceptional feedback.
We sincerely appreciate your repeat business.
We look forward to serving you again in the near future.
It’s amazing
I've been disappointed with other sellers so many times and this time getting an expensive bag I was anxious. i wanted it so badly so I took the plunge. My order arrived in Australia within 10 days and the bag is lovely. It's really amazing experience. I will definitely buy again!
August 14, 2024
Unprompted review
Reply from Be Roma
Hi Charlotte,
Thank you so much for taking the time to share your exceptional feedback.
We look forward to serving you again in the near future.
Excellent so far
I am a new customer for this site and have ordered 7 items from them this year – 5 bags and 2 pairs of shoes. I have had nothing but amazing quality and excellent service from this company. Love the items availability, but I wish they listed on the website all the items the carry.
August 14, 2024
Unprompted review
Reply from Be Roma
Hi Alayah,
Thank you so much for taking the time to share your exceptional feedback.
We sincerely appreciate your repeat business.
We look forward to serving you again in the near future.
Very happy customer
I am not the type to leave reviews but I have now ordered 5 times from them so felt I had to.
All my orders delivered within a week and quality off the charts. I want to mention Emily who every time goes out of their way to make sure I’m satisfied.
August 13, 2024
Unprompted review
Reply from Be Roma
Hi Mariah,
Thank you so much for taking the time to share your exceptional feedback.
We sincerely appreciate your repeat business.
We’ll pass your kind words onto Emily.
We look forward to serving you again in the near future.
Super Pleased
I ordered a bag from Beroma last month, and my mom has always wanted a bag. I ordered it for her and we are both static with the quality, it’s everything we always wanted.
August 13, 2024
Unprompted review
Reply from Be Roma
Hi Patricia,
Thank you so much for taking the time to share your exceptional feedback.
We look forward to serving you again in the near future.
Lovely website
My package arrived in 6 days (I live in the Belgium) so I was pretty surprised.
The quality is superior to any bags I have purchased beforehand. I plan to shop again!
August 13, 2024
Unprompted review
Reply from Be Roma
Hi Julia,
Thank you so much for taking the time to share your exceptional feedback.
We look forward to serving you again in the near future.
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