I would just like to say a big thank you to Phill for his patience and experience.I am a late starter always wanting to learn guitar at the age of 81 and Phill’s help I can do it.A big Thank You.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My Son is 13 and has been having weekly guitar lessons from Joel since Jan 2020. Joel is fantastic with my Son, who is autistic. He is always positive, gives lots of praise and clearly knows how to re... See more
Company replied
Absolutely excellent customer service. Purchased a right handed guitar instead of a left by mistake. Phil at Beryl Guitars couldn't have been more helpful in getting my mistake sorted. Now have 1... See more
Company replied
These guys understand music. They listen to their customer, share the excitement that the customer has and offer advice to help realize the end result. Whether that's buying a new instrument, learnin... See more
Company replied
Company details
Written by the company
Beryl is a guitar shop and musical instruments store based in Kidderminster. Visit us today for guitars, accessories, music lessons and repairs.
Contact info
1-2 Dudley Street, DY10 2JJ, Kidderminster, United Kingdom
- 0333 050 6096
- info@berylguitars.co.uk
- berylguitars.co.uk
4.9
Excellent
138 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Allways polite and helpful
Allways polite and helpful . Have used them loads .
May 16, 2019
Unprompted review
Reply from Beryl Guitars
Thanks Pete, see you again soon.
Reply from Beryl Guitars
Thank you Russell, keep rockin’
Highly recommended
Highly recommended. Fantastic friendly service.
10/10.
May 16, 2019
Unprompted review
Reply from Beryl Guitars
Thank you David 🙂.
Very knowledgeable staff
Very knowledgeable staff. Not pushy, great stock new and used. Love my guitar.
May 16, 2019
Unprompted review
Reply from Beryl Guitars
Thank you Jean, glad to hear you love your guitar 🤘.
My time at Beryls
Phill And Joel are very friendly and very knowledgeable in what they do. Their lessons are great because they are tailored to what the customer wants.Im an OAP trying to learn guitar after a fourty odd years away from it and Joel teaches me and has a lot of patience. I’ve also purchased a guitar from them and although it’s not the top end instrument it suits my needs and there was no pressure on me to buy anything. Would deffinately recomend this shop.
February 9, 2019
Unprompted review
Reply from Beryl Guitars
Thanks Paul, glad to hear you are enjoying your lessons, hope you are enjoying the guitar also.
Reply from Beryl Guitars
Thanks Mark for your kind review.
Reply from Beryl Guitars
Thanks Dave, hope to see you again soon.
Very helpful and friendly for my son…
Very helpful and friendly for my son whose just starting to learn guitar. Offered guitar lessons free first one which I will be taking them up on, and they didn’t try and push extra unnecessary items when buying our first guitar. Would recommend coming here
January 28, 2019
Unprompted review
Reply from Beryl Guitars
Thank you Emi Clare for your kind review, we look forward to teaching your son.
The ONLY place you should be going for guitars
Great shop, staff are always helpful and welcoming.
January 26, 2019
Unprompted review
Reply from Beryl Guitars
Thanks Gareth for the kind review.
Excellent service and excellent…
Excellent service and excellent customer care
January 12, 2019
Unprompted review
Reply from Beryl Guitars
Thanks Sean for your great review.
I had a very helpful time at Beryl…
I had a very helpful time at Beryl Guitars with which pedal to choose and all the info I needed to know.
January 11, 2019
Unprompted review
Reply from Beryl Guitars
Thanks Owen, glad you are enjoying your pedal.
Very knowledgable very helpful gives…
Very knowledgable very helpful gives you confidence to try something new
January 4, 2019
Unprompted review
Reply from Beryl Guitars
Thank you Suzanne, glad we could help.
Really friendly and helpful service-…
Really friendly and helpful service- thank you!
January 4, 2019
Unprompted review
Reply from Beryl Guitars
Thank you Kate, no problem at all.
Great advice and honest help
December 23, 2018
Unprompted review
Reply from Beryl Guitars
Thanks Lee, hope to see you again soon.
Reply from Beryl Guitars
Thank you Daniela, hope to see you soon.
These guys understand music
These guys understand music. They listen to their customer, share the excitement that the customer has and offer advice to help realize the end result. Whether that's buying a new instrument, learning a new chord or simply serving a youngster who wants to buy a present.
This is the little guy doing what the little guy does best. Thanks! I'll be back.
December 8, 2018
Unprompted review
Reply from Beryl Guitars
Thanks Richard, your review is greatly appreciated, and glad to hear you enjoy lessons, see you soon.
Simple and efficent
December 7, 2018
Unprompted review
Reply from Beryl Guitars
Thanks Paul, hope to see you soon.
Just went in to make a minor purchase…
Just went in to make a minor purchase and was more than happy with the service I received. I would definitely use them again.
November 28, 2018
Unprompted review
Reply from Beryl Guitars
Thanks for the awesome review Nick.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.