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See what reviewers are saying

Rated 5 out of 5 stars

Great store, fast postage and products were well wrapped. Highly recommend and yes, I am a first time customer and I will be a returning customer. The other reviewer giving the company one star du... See more

Rated 4 out of 5 stars

So I love beserk I buy a lot from the store and have always been a fan, I did however remove a star because I recently noticed they have removed the ability to shop clothing by size, this is a predato... See more

Rated 5 out of 5 stars

Over a decade of ordering from Beserk for all my hair, make up and fashion needs and they've never let me down. The team are always on point and they're actually much more reasonably priced than mos... See more

Rated 5 out of 5 stars

Cant recommend them enough. I began ordering through this company when i realized they stock lime crime. Ive gotten tons of liquid lipsticks. Every order is packaged beautifully so there is no damage... See more

Company replied

Company details

  1. Clothing Store
  2. Baby Clothing Store
  3. Baby Store
  4. Shoe Store
  5. Women's Clothing Store

Information provided by various external sources

Beserk is Australia's largest Alternative Online Store! We carry clothing, shoes, cosmetics, hair dyes, homewares, babies gear & so much more! ❤


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

59 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.4

All reviews

(59)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I highly recommend this shop

The hair dye I ordered came quickly, they have hair dye that aren’t usually in Australia, also got a little candy heart which I apprecaite and will be going back to beserk for all my hair dye needs!

July 8, 2020
Unprompted review
Beserk logo

Reply from Beserk

Hello Tabatha,

Thank you so much for taking the time to leave us such a lovely review! :) We are so pleased to hear that you are so happy with your order, and our adorable little Hart Beat Candies that we add to every order! :) Please let us know if there is ever anything that we can assist with.

Thanks,
Beserk xx

Rated 5 out of 5 stars

Beserk are amazing

Beserk are amazing - great items at awesome prices plus cheap and fast shipping. Their customer service is so quick and polite. I definitely recommend Beserk to everyone.

June 26, 2020
Unprompted review
Beserk logo

Reply from Beserk

Hello Tarnia,

Thank you so much for taking the time to leave us this wonderful review! :) We are so pleased to hear that you are always so happy with our customer service, shipping, and the lovely items that we stock! :) Please let us know if there is anything that we can ever assist with.

Thanks,
Kacey xx

Rated 4 out of 5 stars

good experience

Overall pretty good experience. 👍
Super cute packaging, and I really loved the lille heart candy. 😍
But if you live in Scandinavia like I do, it can take over 3 month to get your package.
And that doesn't matter if you paid for the most expensive delivery they have available.
Not beserks fault tho, but just have that in mind.😄

June 24, 2020
Unprompted review
Beserk logo

Reply from Beserk

Hello Felicia! Thanks for taking the time to leave us this review! :) We are so sorry to hear that your parcel took longer than anticipated to arrive. As delivery is provided by both Australia Post, and international postal services to Denmark, unfortunately due to the Covid-19 crisis there were worldwide delivery delays which were sadly completely out of our control. Once again we apologise for any inconvenience there.

We are so pleased to hear that your order arrived safely, and we hope your items are absolutely perfect for you! :)

Thanks,
Beserk xx

Rated 5 out of 5 stars

AMAZING!

I absolutely adore this company. Staff are always lovely. Niki from customer service is always very helpful and kind! Emails are always responded to so quickly.
Orders are dispatched promptly and I love the way they package goods and put a lollie inside. It’s such a nice, cute little touch.
Will always recommend them and shop with them!
Thanks again guys 🖤

June 23, 2020
Unprompted review
Beserk logo

Reply from Beserk

Hello Emma!

Thank you so much for taking the time to leave this wonderful review, and for your kind words and recommendations! :) We certainly appreciate your feedback, and hope to continue providing you with amazing customer service and adorable goodies for a long time to come! :)

Thanks,
Kacey xx

Rated 5 out of 5 stars

Trustworthy quality store

I love this store, they have an awesome range of products.
Shipping is always prompt and tracking is accurate.
I have been buying from this store for years and only had a couple issues with my orders but they have been sorted out quickly and I have been happy with the outcome.
I love that they have after pay too.
Customer service is always good and friendly

June 15, 2020
Unprompted review
Beserk logo

Reply from Beserk

Hello Jess!

Thanks so much for this wonderful review! We are so pleased to hear that you are happy with our customer service, products, and overall your Beserk experience! :) We really appreciate your feedback!

Please let us know if there is ever anything that we can assist with.

Thanks,
Kacey xx

Rated 5 out of 5 stars

My favourite place to shop

My favourite place to shop. Beautiful, high quality products. Excellent for gifts. Fast delivery and packaged well to avoid damage.
Love the extra touch of the sticker and heart beat candy with every parcel 💜💜💜

May 5, 2020
Unprompted review
Beserk logo

Reply from Beserk

Hello Rhiannon!

Thank you for your wonderful review! :) We are so pleased to hear that Beserk is your favourite place to shop, and that you have been super happy with your orders! :) Please get in touch if there is ever anything that we can assist with.

Have a wonderful day!

Thanks,
Kacey xx

Rated 5 out of 5 stars

Next Level!!

I conveniently came across Bersek when I was searching online for hair products- local had no stock and the ‘well known’ websites had minimal stock as well as exorbitant prices.
Beserk had all the stock I wanted, in bulk and were extremely well priced. I placed an order yesterday, knowing I missed the next day delivery so looked forward to my delivery next week.
BUT I received my order today... literally 24hours later!! I could not believe it would get better... but it did.
The packaging of all the products were unbelievable! I received a box clearly labeled ‘FRAGILE’ - inside the box was full of shredded paper and all my products were bubble wrapped tightly, even the lids were taped to avoid leakage.
Beserk have next level service! And will be my only supplier. 🖤thank you🖤

April 17, 2020
Unprompted review
Beserk logo

Reply from Beserk

Hello Megan, Thank you so much for taking the time to leave this review for us! We are so pleased to here you received your parcel safely :) Have fun with all your hair products! Thanks, Beserk xx

Rated 5 out of 5 stars

Very pleased

Very pleased with the service from Beserk.

I received an immediate confirmation when I made my order and my order was sent and arrived within four days.
The package arrived in perfect condition and the figure was undamaged.

December 21, 2019
Unprompted review
Beserk logo

Reply from Beserk

Thank you for your lovely review :) We're very happy to hear your order arrived promptly and safely <3 xx

Rated 5 out of 5 stars

Cant recommend them enough

Cant recommend them enough. I began ordering through this company when i realized they stock lime crime. Ive gotten tons of liquid lipsticks. Every order is packaged beautifully so there is no damage in transit, it arrives very quickly and every order has had a little heartbeats candy which is super cute. All the lipsticks have been amazing too. Try the lime crime lip plushies if you love liquid matte lippies but are over having dry lips, they will change your makeup life. Thanks Beserk!!

September 19, 2019
Unprompted review
Beserk logo

Reply from Beserk

Thank you for your lovely review Jay! <3

Rated 5 out of 5 stars

Excellent service

I love Beserk. They are so helpful when you ask a question and quick to respond. Shipping to NZ is always speedy. Excellent rewards points too. Highly recommend them.

May 23, 2019
Unprompted review
Beserk logo

Reply from Beserk

Hi there, thanks for your lovely review! :) We are so pleased to hear that you are happy with your Beserk experience! <3

Rated 5 out of 5 stars

Super quick

Super quick, awesome quality only problem I have shopping with beserk is keeping my daughter from pinching all my clothes now :)
I actually adore shopping with Beserk. My go to online store for gifts and all. Something for everyone.
Wish I was closer to shop instore.

January 14, 2019
Unprompted review
Beserk logo

Reply from Beserk

Hello Tracey,

Thanks for taking the time to leave us such a wonderful review! :) We are so pleased to hear that you adore shopping with Beserk, just as we adore having you as a customer! :) We are always here to assist with anything you may need, however unfortunately we are unable to stop your lovely daughter from wanting to steal your gorgeous purchases! ;)

Thanks again,
Beserk xx

Rated 5 out of 5 stars

Best place to spend my money hands…

Best place to spend my money hands down! ive been buying from beserk for at least 4-5 years now never had a problem returning and refunds are easy and out of plenty of orders barely had to return anything. I take every chance to endorse beserk 💜 thanks for allways being so great

August 25, 2018
Unprompted review
Beserk logo

Reply from Beserk

Hello Miranda,

Thanks for your beautiful review, and for being such a long term loyal customer of ours! :) We are so happy to hear that you have enjoyed your Beserk experience over the years, and as always, we are always here if there is anything that we can assist with! :)

Thanks again,
Beserk xx

Rated 5 out of 5 stars

I love Beserk!

I love beserk! I have ordered from them several times and have never been disappointed. Fantastic products and great customer service. I have recommended them to all of my friends. 😀

June 9, 2018
Unprompted review
Beserk logo

Reply from Beserk

Hi there! :)

Thanks for taking the time to leave us such a lovely review! :) We are so pleased to hear that you are always happy with our services, products, and personalized customer service! :) We appreciate you passing on your experiences to your friends!

Thanks again,
Beserk xx

Rated 5 out of 5 stars

Fantastic clothes

Fantastic clothes! Love this website

May 27, 2018
Unprompted review
Beserk logo

Reply from Beserk

Hello Piper! :)

Thanks for taking the time to leave us a wonderful review regarding our website and the clothing that we stock! :) We hope you continue to enjoy our new releases each week!

Thanks,
Beserk xx

Rated 5 out of 5 stars

Great orders everytime good quality…

Great orders everytime good quality stuff

May 17, 2018
Unprompted review
Beserk logo

Reply from Beserk

Hello Sharlee,

We are so pleased to hear that you are happy with all of the orders you have placed with us! :) Thanks for taking the time to leave us a review.

Thanks,
Beserk xx

Rated 5 out of 5 stars

Excellent shopping experience

Excellent customer service! They really look after their customers well and they are super sweet. Prompt shipping and my T-shirt arrived within 2-3 days of purchasing it. Will definitely shop with them again and I would highly recommend them to others!

April 23, 2018
Unprompted review
Beserk logo

Reply from Beserk

Hello Lydia! Thanks for your wonderful review, and for passing on your positive Beserk experience to your friends! :)

Thanks,
Beserk xx

Rated 5 out of 5 stars

Excellent service

Excellent service, these guys are absolutely amazing any problems and they'll fix it right up. When I had to return a skirt they even packed a lollie and some stickers just to be sweet.

January 17, 2018
Unprompted review
Beserk logo

Reply from Beserk

Thankyou Donna! So glad you were happy! ❤️️ And how delicious are the heart beat candies!!? They are my favourite! ❤️️ xx

Rated 5 out of 5 stars

Great store

Best prices, fast shipping, fantastic customer service. What more could you ask for?

January 4, 2017
Unprompted review
Beserk logo

Reply from Beserk

Thankyou so much for the lovely comment Emily! ❤️️ xx

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