BES Group Reviews 363

Jordan fletcher arrived today to do electric test replaced light switch and plug socket.
Very pleased with his work and very polite too.

Andrew.S did a great job, very efficient.

Alan- Jordan fletcher was earlier than expected and was polite and helped me with any questions I had.

Engineer Edward S receives 5 stars from me for his professional approach towards me and explaining the work to be carried out
Lantei only gets 3stars from me but please don't be upset as this is how I rate companies that issue workers with a sheet for the customer to sign on the completion of the job (fair enough) imo
What bugs me is on this same sheet of paper is you have to tick boxes on the persons character promptness work ethic etc
As far as I'm concerned this should be conducted by text/email or even a phone call and not while the worker is in the customers home
So my advice to you is stop spying on your workers and stop asking customers to grass on your workers

Thank you to the electrician Jordan f who came to do the routine check he was brilliant

Your engineer Mr Sam.L has gone behold the duties of his job while at my property mrs Sandra Kelly, he sort out further repairs I needed in my home so I could get them fixed, he was a very polite and respectful person while in my home. He fixed my smoke alarms which where out of date, he is a good reputation of lantei and his customer service is very much up to par.

Andrew was the electrician who came to my property to complete an annual check up. He was absolutely lovely and went above and beyond (he even replaced a lightbulb for me!)

Thank you!

Excellent service today from John S**** lovely guy fully explained everything, punctual and polite, very happy with the end results.

5 star service from Neil . He carried out an electric safety check quickly and professionally,

The engineer JOHN STAMP was excellent, very quick and efficient.

John Skeffington visited and fitted all new smoke alarms and carbon monoxide alarms for clarion at my home today. Very professional and polite. Thanks Marion

Polite people, helped with the electric and was do in quickly. Also tidy up after them selfs

1254

Very helpful Jordan sorted out an electric problem I had although he'd only come to check meter.

Jordan F was polite and friendly, he arrived on time and did the job explaining his next steps upon return in an informative and professional manor

On time polite,respectful to property, supportive, able to explain any questions or concerns with good effect , professional manner, minimal disruption. Completed on time. A very pleasant and informative experience.
Absolutely no hesitation in recommending this organisations services.
Thank you
JACK - 448592

Joe H visited my property today to carry out an Electrical Safety check. He arrived at exactly the time he said he would, and explained what he would be doing and approximately how long it would take.
When he had to check the electrical sockets upstairs he put shoe covers on and left no mess anywhere in my property.
When he’s finished he explained again what he’d done, and wished me a Merry Christmas before leaving.
Top class service

Arrived on time very polite and helpful JACK 5165

Paul Waite came to my home to do an electric check. He explained exactly what he was doing and he was very efficient and considerate. He made me feel comfortable and was courteous. He is an asset to the team.