Beslag Online Reviews 

1,605
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Bought a complete set of door and drawer handles. Matched my old oak kitchen perfectly, classic design with a more modern and robust construction method. Suited the kitchen perfectly. The quality is g... See more

Rated 3 out of 5 stars

I bought some lights from you. I am not happy when I get a message saying that I hvae to go to Lillehammer to pick them up at Instabox instead of being posted to my address. Why choose a place 20k... See more

Company details

  1. Home Improvement Store
  2. also in
  3. Decoration and Interior Design Store
  4. Kitchen Remodeler

Written by the company

Beslag Online har lang erfaring og kompetanse innen interiørdekorasjon. Vi har det bredeste utvalget av håndtak og knotter på markedet. Hos oss vil du finne det du leter etter, enten du leter etter moderne design, den klassiske eller mer landlige stilen. Beslag Online er en del av Beslag Design, som har vært bransjeleder siden 1972. I dag er selskapet representert online i over 5 forskjellige geografiske markeder.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.3

All reviews

(1,605)

12 reviews in the last 12 months

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Rated 3 out of 5 stars

God kvalitet på produkter dyrt

God kvalitet på produkter. Lang leveringstid, overpriset.

August 28, 2023
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Reply from Beslag Online

Hei Emilia,

Takk for din anmeldelse 😊 Trist å høre at leveringen ble forsinket.

Ønsker deg en fin dag✨
Beslag Online

Rated 5 out of 5 stars

Rask levering

August 28, 2023
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Reply from Beslag Online

Hei Tone,

Takk for din fine anmeldelse! Det gjør oss veldig glade å høre at du er fornøyd med din opplevelse fra oss 😀

Ha en fin dag ✨
Beslag Online

Rated 5 out of 5 stars

Rask levering.

June 18, 2023
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Reply from Beslag Online

Hei Ingvild,

Takk for fin anmeldelse! Det gjør oss glade å høre at du er fornøyd med opplevelsen din fra oss ✨

Ønsker deg en fin dag 🌞
Beslag Online

Rated 5 out of 5 stars
Beslag Online logo

Reply from Beslag Online

Hei,

Takk for fin anmeldelse! Det gjør oss glade å høre at du er fornøyd med opplevelsen din fra oss 😍

Ønsker deg en fin dag 🌞
Beslag Online

Rated 5 out of 5 stars

Rask levering

May 23, 2023
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Reply from Beslag Online

Hallo,
Så flott å høre at du mottok produktene dine raskt og enkelt, det gjør oss virkelig glade! 😍

Ønsker deg en super fin dag, ✨
Beslag Online

Rated 5 out of 5 stars

Rask levering

March 12, 2023
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Reply from Beslag Online

Hei Oddhild,

Takk for din anmeldelse! Vi er glade for å høre at du er fornøyd med erfaring fra os 😍

Ønsker deg en fantastisk dag✨
Beslag Online

Rated 5 out of 5 stars

Rask service!!

March 11, 2023
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Reply from Beslag Online

Hei Gøril,

Takk for fin anmeldelse! Det gjør oss veldig glade for å høre at du er fornøyd med opplevelsen og servicen fra oss! 😊

Ønsker deg en fantastisk dag 🌟
Beslag online

Rated 5 out of 5 stars

very good

daast, very good, liked the order

February 26, 2023
Beslag Online logo

Reply from Beslag Online

Hi Sidita,

Thank you for your nice review, it makes us very happy to hear that you are satisfied with your experience and the products provided by us 😍

Wishing you a nice day 🌟
Beslag Online

Rated 2 out of 5 stars

I have ordered a product but i have no…

I have ordered a product but i have no information when i will get it or track order!

December 11, 2022
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Reply from Beslag Online

Hi Shpetim,
We are sorry to hear that. Please contact our customer service at info@beslagonline.no and they will help you with your order, 🌟

Wishing you a great day, ❄️
Beslag Online

Rated 3 out of 5 stars

I bought some lights from you

I bought some lights from you. I am not happy when I get a message saying that I hvae to go to Lillehammer to pick them up at Instabox instead of being posted to my address. Why choose a place 20kms away when the post office is 100m. I know I chose the post office and ow I have to use somewhere close to an hour to go adn collect the package.

When I called, the reply was. Oh, well they are sent now. Nothing we can do!

Sort your delivery out

November 29, 2022
Rated 1 out of 5 stars

Awful experience - Avoid! - Ignored for WEEKS

I ordered 4 door handles via the UK website. Their 'free delivery' only applies to collecting your parcel from a UPS pick up point. They don't allow you to choose a UPS pick up point at checkout which is very disappointing and inconvenient, as the one it chose for me was a location I wouldn't have selected. Trying to change it via UPS does not work either, so it cost me extra on public transport to collect it from this location.

The handles are not very good quality, very light and not worth the money in my opinion. They feel cheap. 3 out of 4 handles had marks/dints which is not good enough.

I contacted customer service asking to return my item and how much it costs - as their website simply stated 'a return fee will be deducted' which is very unprofessional - they have since changed it to state it is 5 euro.

I replied with images of the damaged items asking if I still have to pay the return fee and they have simply ignored me ever since. It has been 23 DAYS since I sent those images and I don't understand why I'm being ignored?

I would not recommend this company to anyone. I am incredibly disappointed. Looking at other reviews from customers shopping in the UK, I dread going through the chore of sending the items back as it looks like they have not made that easy either.

Well, if I ever get reply and the returns info sent to me, that is...

May 16, 2022
Unprompted review
Beslag Online logo

Reply from Beslag Online

Hi Helen,
We are sorry to hear that you are not happy with your experience when shopping with us.

We offer 2 different delivery options in the checkout, delivery to your nearest UPS service point or UPS home delivery.

We have contacted you both via email and Instagram and have not received a response from you yet, your errand is being handled as we speak and the return will of course be resolved asap as we give you further instructions via email. We are very sorry to hear that you have had an unsatisfying experience shopping with us, we work daily to improve and value your feedback!

Kind Regards,✨
Beslag Online

Rated 1 out of 5 stars
Beslag Online logo

Reply from Beslag Online

Hi,
We are sorry to hear that you have experienced that we always have delays. This is something we constantly are working on, especially now during the pandemic.

We are sorry that you got a bad experience, we hope to see you again so we can give you better service next time. 🌟

I wish you a pleasant day, 🍂
Beslag Online

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