Bespoke Plates Reviews 1,671

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that the plates are well-made and look smart. Many reviewers highlight the excellent service, describing it as professional, personal, and efficient, with quick communication and a smooth ordering process. The delivery service is also frequently commended for its speed, with many customers receiving their orders promptly. However, some customers also noted issues with their orders, including delayed deliveries or receiving incorrect items. A few people experienced problems with the durability of the plates, such as lettering or laminate peeling off after some time. There were also occasional reports of difficulties with customer service regarding refunds or responses to inquiries, and some reviewers mentioned issues with documentation requirements delaying their orders.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Many customers praise the high quality and... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the speed of... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the excellent and professional... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the superb and... See more

Order

People report ambiguous experiences with order. While some customers praise the quick and flawless ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bespoke Plates produced a set of 3-D plates for my father-in-law‘s birthday. They really looked smart.. real quality. Since it was a surprise, we really appreciated them arriving exactly when Bespoke... See more

Rated 5 out of 5 stars

Excellent service! Plates arrived within a week. Not sure about some other bad reviews regarding this company but I can only go with my experience and it was 5 star. I little annoying having to s... See more

Rated 5 out of 5 stars

I rarely write reviews for anything, but I felt the need to for bespoke plates. I always get my plates made here and their customer service is top notch, delivery is quick as well and I've never had a... See more

Rated 5 out of 5 stars

Ordered a number of plates from these guys because they always give a professional but personal service. This time I needed the pates quickly and they printed and despatched the plates on the same day... See more


Company details

  1. Auto Tag Agency
  2. Car Accessories Store
  3. Driver and Vehicle Licensing Agency

Written by the company

At Bespoke Plates, we’ve been at the forefront of the number plate industry for over 7 years, delivering premium 3D and 4D plates to car enthusiasts across the UK. With a reputation built on quality, precision, and exceptional customer service, we’re proud to have supplied 100,000+ plates and counting. Our commitment to excellence is what sets us apart. Every plate is handcrafted to meet the highest standards of quality and compliance, ensuring your plates not only look stunning but are fully DVLA-approved. Whether it’s for your daily driver or your showpiece car, we design plates that elevate your vehicle’s style. Rated ‘Excellent’ on Trustpilot, we strive to exceed expectations with every order. From our seamless ordering process to our attentive customer support, we’re here to make sure your experience with us is nothing short of exceptional. Join the thousands of happy customers who trust Bespoke Plates for their custom plates. We’re here to bring your vision to life!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

No contact.

Made an order for some 3D plates for the new car i got. It was only when i had ordered the plates that i was told i will need documentation. Of course i don't have the V5 yet so this
i couldn't do. So i tried to phone but no one answers, so instead sent three emails. Still no response. So it seems like they are just taking my money with no chance of a refund as you cant speak to an actual human. All i do do is make others aware of the lack of communication if anything goes wrong. Look elsewhere.

February 18, 2025
Unprompted review
Rated 1 out of 5 stars

Very Bad experience

Online purchased made on the 15th and all documents validated in the 20th. Contacted the company by email few times and said the plates will be with me in next 3 working days. Tried to call them but phone just gets cut off.

It's the 6th of Feb and still nothing from them. Raised a dispute through my bank to get a refund.

Wouldn't trust those guys as being number1.

January 15, 2025
Unprompted review
Rated 2 out of 5 stars

Despite my disappointing experience…

Despite my disappointing experience with Bespoke Plates, I must acknowledge that Adam Khan is a reputable individual who demonstrates great respect. His customer service is truly appreciated. Mr Khan was happy to process a refund considering the fact that I was not at fault and have provided the necessary documents immediately however my order was not processed for over a week for no reason!
However, unlike Adam, his colleague, Mr. ‘M,’ was uncooperative, and his tone in written communication came across as rather dismissive. He also delayed my order by over a week, despite me providing all the necessary documents.
Additionally, I would suggest that you clearly state on your website that orders will not be processed without legal documentation to allow transparency. This would allow customers to prepare in advance, avoiding unnecessary delays and frustration, especially for those who may be in a time-sensitive situation.

February 1, 2025
Unprompted review
Rated 2 out of 5 stars

Not a clear statement about having to…

Not a clear statement about having to send your documents in by post until you check out. And the website automatically selected the T&Cs checkbox during checkout. The response to cancel the order as I needed the plate quicker was a disgrace. Whoever responds to the email needs some training. Who in their right mind would send original documents off to some back street plate maker is beyond me. Get with the times and offer a digital option to verify documents.

January 28, 2025
Unprompted review
Rated 5 out of 5 stars

Well that was easy.

Well that was easy.
And service was rapid.
Defo be a returning customer here.

January 27, 2025
Unprompted review
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Reply from Bespoke Plates

Thank you for your feedback! We're delighted to hear you found the process easy and our service rapid. We look forward to welcoming you back as a returning customer! 😊🚀

Rated 5 out of 5 stars

fantastic service with great plates…

fantastic service with great plates just as i wanted quick delivery

January 28, 2025
Unprompted review
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Reply from Bespoke Plates

Thank you so much for your kind words! 😊 We're thrilled to hear you're happy with your plates and our quick delivery. It means the world to us! If there's anything else we can do for you, don't hesitate to let us know. 🚀

Rated 5 out of 5 stars

Perfect plates arrived super quick

Perfect plates arrived super quick, was first sceptical about sending off my document but they were kept safe and no issues what so ever 10/10

January 24, 2025
Unprompted review
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Reply from Bespoke Plates

Thank you so much for your kind words! 😊 We're thrilled to hear your plates arrived quickly and that we were able to exceed your expectations. We understand how important it is to feel secure when sending off your documents, and we're glad to know our process gave you peace of mind. Your 10/10 rating means the world to us! If you ever need anything in the future, we're here to help. 🚗✨

Rated 5 out of 5 stars

Just a great experience all round

Easy to use website. When I had a query after I ordered them late one night I got a quick response that night. Great communications, kept me up to date with the order process. And two days later I had A tracking number and the plates delivered to the door. Excellent packaging and the plates are of excellent quality. One stop shop for all my plates from now on!

January 21, 2025
Unprompted review
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Reply from Bespoke Plates

Thank you for your amazing feedback! 🌟 We're so glad you had such a great experience with us. It's fantastic to hear you found our website easy to use and appreciated the quick response to your query – even late at night! Keeping our customers informed and ensuring a smooth process is always our goal, and we're delighted everything from the tracking to the packaging and plate quality met your expectations. 🚗✨ We’re honoured to be your go-to for all your plates from now on. Thanks again for your support – we look forward to serving you again in the future!

Rated 5 out of 5 stars

Fantastic service even though I moved…

Fantastic service even though I moved the goal post! They adapted my order and refunded me for an extra item I had ordered. this was completely my fault. I would certainly use them again.

January 21, 2025
Unprompted review
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Reply from Bespoke Plates

Thank you for your kind words! 😊 We're so pleased to hear you had a fantastic experience with us, even with the changes to your order. Flexibility and making things right for our customers are top priorities, so we're glad we could adapt and assist you. Mistakes happen, and we're happy we could sort everything out for you smoothly. 🚗✨ We truly appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars

Great Customer Service

I had an issue with a plate and contacted the team.
The response was within the same day and a very positive customer service experience.
The team do go above and beyond to ensure customer satisfaction.

January 21, 2025
Unprompted review
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Reply from Bespoke Plates

Thank you for your wonderful feedback! 😊 We're sorry to hear you encountered an issue, but we're delighted our team could assist you quickly and provide a positive experience. Going above and beyond for our customers is what we strive for, and it's so rewarding to know we met your expectations. 🚗✨ Your satisfaction means everything to us, and we look forward to helping you again in the future!

Rated 5 out of 5 stars

Plates

Very quick turn over to say I posted my documents...
Very happy quality plates x

January 17, 2025
Unprompted review
Bespoke Plates logo

Reply from Bespoke Plates

Thank you for your kind words! 😊 We're so pleased to hear you’re happy with the quality of the plates and the quick turnaround time. 🚗✨ Your satisfaction is our top priority, and we look forward to serving you again in the future!

Rated 5 out of 5 stars

Ordered the plate around 1pm and sent…

Ordered the plate around 1pm and sent over documents by email at 3pm. The plates arrived with me the following day at 11:30am. Incredibly quick service and customer service was second to none when emailing back and forth. Would highly recommend!

January 17, 2025
Unprompted review
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Reply from Bespoke Plates

Thank you for sharing your experience! 🌟 We're thrilled to hear you were impressed with our incredibly quick service and top-notch customer support. It’s great to know we could get your plates to you so quickly and assist you efficiently via email. Your recommendation means a lot to us—thank you for choosing us! 🚗✨

Rated 5 out of 5 stars

100% satisfied

Fantastic customer service, great advice about my Plates.
As for the Plates I ordered they arrived quickly. Excellent quality 4D looks awesome. 100% satisfied.

January 14, 2025
Unprompted review
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Reply from Bespoke Plates

Thank you so much for your fantastic review! 🌟 We're thrilled to hear you had a great experience with our customer service and found our advice helpful. It's wonderful to know your plates arrived quickly and you're loving the excellent quality and awesome 4D look! Your satisfaction means the world to us, and we truly appreciate your support. 🚗✨

Rated 5 out of 5 stars

quality plates

quality plates, excellent customer service, speedy turn around and delivery. 5 stars well deserved. I accidentally ordered multiple plates, their outstanding support team gave me a refund for the accidental order. Thoroughly recommend!

January 17, 2025
Unprompted review
Bespoke Plates logo

Reply from Bespoke Plates

Thank you for your amazing feedback! 🌟 We're so glad to hear you were impressed with the quality of our plates, our excellent customer service, and the speedy turnaround and delivery. It's great to know our support team could assist you with the accidental order and process a refund smoothly. Your recommendation means the world to us, and we truly appreciate your kind words. Thank you for choosing us! 🙌🚗✨

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service! Would highly recommend bespoke plates. I accidentally ordered the wrong plates email and they sorted the problem straight away with no issue or hassle!

January 15, 2025
Unprompted review
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Reply from Bespoke Plates

Dear Natasha,

Thank you for your fantastic feedback! We’re so pleased to hear that you had a positive experience with us and that our team could quickly resolve the issue with your order.

At Bespoke Plates, we pride ourselves on delivering not just premium 3D and 4D plates but also exceptional customer service. Knowing that we could assist you promptly and hassle-free means the world to us.

We truly appreciate your recommendation and look forward to serving you again in the future. If you ever need anything else, don’t hesitate to reach out.

Best regards,
The Bespoke Plates Team

Rated 5 out of 5 stars

Absolutely amazing so quick!!

Honestly gobsmacked at how quickly this got done!
I sent the confirmation over and 10 minutes layer I had confirmation that they were with Royal Mail and they got delivered today.
So it took them less then 24 hours!
So happy! Thank you 10/10 recommend😊😊

January 15, 2025
Unprompted review
Bespoke Plates logo

Reply from Bespoke Plates

Hey Rebecca,

Thank you so much for taking the time to share your positive experience with us! We’re thrilled to hear that you are happy with our service and the quality of your bespoke plates.

At Bespoke Plates, our goal is to provide not only premium 3D and 4D plates but also exceptional customer service. It’s wonderful to know that our efforts resonated with you.

If there’s anything else we can assist you with or if you have any feedback for us, please don’t hesitate to get in touch. We look forward to serving you again in the future!

Best regards,
The Bespoke Plates Team

Rated 5 out of 5 stars

Spot on

Spot on.
Great customer service

January 10, 2025
Unprompted review
Bespoke Plates logo

Reply from Bespoke Plates

Thank you so much for your glowing 5-star review! 🌟

We’re absolutely thrilled to hear that you had such a positive experience with Bespoke Plates. Crafting premium 3D and 4D plates that our customers love is at the heart of what we do, and it’s wonderful to know we’ve met your expectations.

Your trust and satisfaction mean everything to us. From the initial order to the final delivery, our goal is to provide not just exceptional plates but also an exceptional experience. Whether it’s our handcrafted precision, premium materials, or responsive customer support via phone, email, live chat, or WhatsApp, we aim to go above and beyond to make every interaction seamless and enjoyable.

Hearing feedback like yours inspires our team to keep delivering the high-quality products and service we’re known for. We’re proud to have earned your trust and thrilled to have you as part of the Bespoke Plates family.

If you ever have any questions or need assistance, don’t hesitate to reach out. We’re here to help with anything you need, whether it’s advice on plate care, adding another premium plate to your collection, or just saying hello!

Thank you again for choosing Bespoke Plates and for taking the time to leave such a fantastic review. We can’t wait to serve you again in the future! 🚗✨

Best regards,
The Bespoke Plates Team 💪

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