Bespoke Landscape Designs Reviews 61

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Absolutely outstanding work from Marc and the team at Bespoke Landscaping! From start to finish the whole experience was first class. They completely transformed our garden by building a stun... See more

Company replied

Rated 1 out of 5 stars

Job was half completed and not as quoted for. Over ordered material then only carried out half the work. Nightmare to deal with Marc and Simone and rather than complete the job, they went down the rou... See more

Company replied

Rated 5 out of 5 stars

We contacted Bespoke Landscape Designs after seeing such a great job done at our next door neighbours house. Marc and his team carried out work in our garden today which we are delighted with. Alrea... See more

Company replied

Rated 4 out of 5 stars

I love my garden now it’s finished ) Marc and the guys listened to exactly what I was looking for in a low maintenance garden to enjoy for years to come and brought it to life The where quick to m... See more

Company replied

Company details

  1. Landscaper
  2. Deck Builder
  3. Fence Contractor
  4. Landscape Designer
  5. Landscaping Service
  6. Paving Contractor

Written by the company

As one of Central Scotland's premier bespoke landscape design and installation companies we pride ourselves on great customers services alongside our outstanding workmanship and attention to details when working on projects for our customers. With a highly experienced installation team with a combined experience of over 20 years in the landscaping industry and our great connections to the wider landscaping community we never over promise and under deliver.


Contact info

4.1

Great

TrustScore 4 out of 5

61 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Absolutely outstanding work from Marc…

Absolutely outstanding work from Marc and the team at Bespoke Landscaping! From start to finish the whole experience was first class.

They completely transformed our garden by building a stunning pergola, beautiful decking, and sleeper beds which already made the space look incredible. The workmanship, attention to detail, and pride they take in their work is second to none.

We were so impressed that we asked Marc and his team to come back and install Astro grass, and it has absolutely finished the garden off perfectly – it looks amazing!

Marc and his team are professional, reliable, hardworking, and clearly experts at what they do. Nothing was too much trouble and everything was completed to the highest standard.

Our garden has been totally transformed and we couldn’t be happier. I honestly can’t recommend Bespoke Landscaping highly enough – if you’re thinking about getting your garden done, these are the team you want. Thank you again Marc and the team!

March 6, 2026
Unprompted review
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Reply from Bespoke Landscape Designs

Such an awesome review to read Frances, It was an absolute pleasure to help you guys bring your vision to life!

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ 5 Stars

⭐⭐⭐⭐⭐ 5 Stars – Outstanding Work

Bespoke Landscape Gardens recently laid astro grass in my back garden and the results are incredible. The standard of work was extremely high, everything was finished with precision, and you can tell they really care about what they do. They even went the extra mile without being asked, which says everything about their professionalism and pride in their craft.

Highly professional, reliable and absolutely worth recommending. I’m delighted with the outcome – garden looks amazing! 🌿

November 26, 2025
Unprompted review
Rated 1 out of 5 stars

Doesn't take ownership and calls out…

Doesn't take ownership and calls out complaining customers on TikTok! Embarrassing.

November 14, 2025
Unprompted review
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Reply from Bespoke Landscape Designs

Whilst we appreciate you taking the time out of your day to leave a review we would like to make everyone aware that this person has never been a client of Bespoke and is leaving this reviewed after watching a TikTok video we posted explaining a situation about a different review.
Simply click on the persons profile to see the countless one star reviews they have left other businesses that all seem fake.

Rated 1 out of 5 stars

Could had done a better job at…

Could had done a better job at rectifying the finish,nice at the start but the finishing touches could had been handled better,overall it was a experience

November 14, 2025
Unprompted review
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Reply from Bespoke Landscape Designs

We have no record of you as a client of BESPOKE LANDSCAPE DESIGNS LTD. We take all feedback seriously, but we cannot comment on experiences that did not occur. If you believe this is an error, please contact us directly at Hello@teambespoke.co.uk or 0141 266 0000.

Team Bespoke

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Amazing experience.

Would recommend this company is a heartbeat. They have transformed my garden, I am so happy with it and can’t wait to be able to enjoy sitting out in it. Before they even started the garden Marc came done and recommend what would be in my budget. The company were quick when they started and made sure things were tidy at night before they left. If things cropped up that I wasn’t expected I was given options of what I could do and I was kept informed throughout the process. Thank you Bespoke for everything.

October 3, 2025
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Reply from Bespoke Landscape Designs

Thank you so much for your wonderful review!

We’re delighted to hear how happy you are with your transformed garden - it was a pleasure working with you from start to finish.
We always aim to keep our clients informed and make the process as smooth as possible, so it’s great to know that came through.

We can’t wait for you to enjoy your new outdoor space for years to come.

Thank you again for choosing Bespoke Landscape Designs!

Marc & Team Bespoke

Rated 5 out of 5 stars

Excellent job carried out by

Excellent job carried out by
bespoke landscape designs
Really professional laying our artificial grass
Highly recommend them 5 star

September 25, 2025
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Reply from Bespoke Landscape Designs

Thank you so much for your lovely feedback and 5-star recommendation! 🌿⭐
We’re delighted to hear you’re happy with the artificial grass installation — it was a pleasure working on your garden. Professional finish and happy customers are exactly what we aim for every time.

Thank you again for your support

Rated 1 out of 5 stars

Half a job complete.

Job was half completed and not as quoted for. Over ordered material then only carried out half the work. Nightmare to deal with Marc and Simone and rather than complete the job, they went down the route of fabricating stories. Do not use this company. You have been warned!

May 28, 2025
Unprompted review
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Reply from Bespoke Landscape Designs

We are disappointed by this review, as it does not reflect the works carried out or the service provided.

Our team spent a full day installing the agreed drainage system. On completion, your wife was informed on site, and this was followed up with a confirmation call from our office. At this point, you were satisfied with the works.

Regarding the materials: we always order slightly more than required to ensure projects are not delayed. Any surplus is arranged for collection by our supplier, with a credit applied to the client’s final invoice. In this case, the supplier attended to collect the excess, but you refused to allow them to take it.

We also addressed your concern about the skip. It was removed once works were complete, as it was no longer required.

Although the system was installed to specification, we even offered to return and install an additional drainage line using the remaining materials for reassurance. This was declined, and instead the final invoice has remained unpaid for nearly 10 weeks despite multiple reminders.

This review was posted only after we issued a letter before action for non-payment. We remain proud of the high standards we deliver and the many positive reviews from satisfied clients, and we believe this feedback does not accurately represent the service provided.

We urge anyone reading this review to read between the lines, explore our other client feedback, and if necessary contact our office for clarification before making a decision based on this comment.

Update:
Unfortunately following this review we were unable to speak with the client has they would not respond to any correspondence so we had no choice but to pass the matter to a specialist collections team and the client has now made payment to settle the outstanding balance.

Rated 5 out of 5 stars

Excellent Service

Excellent service from start to finish. Very professional at all times. Put up with all my questions. Was very pleased with the result. Loving the garden and its new look.

July 24, 2025
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Reply from Bespoke Landscape Designs

Thank you so much for your kind words!
We’re so glad to hear you’re loving your new garden — it was a pleasure working with you from start to finish. No amount of questions is ever a bother; we want every client to feel confident and excited throughout the process.

We truly appreciate you taking the time to share your experience

Rated 5 out of 5 stars

Outstanding

The guys done a cracking job on my garden. Taking it from overgrown and ugly to a stunning modern beautiful garden. Can’t fault them at all. One little snagging job still to be done once they get some down time. I would highly recommend them.

July 21, 2025
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Reply from Bespoke Landscape Designs

Thank you so much for your brilliant feedback!
We’re absolutely delighted to hear how happy you are with your new garden — it was a great transformation and a pleasure to bring it to life for you. We’ll make sure that little snagging job is sorted as soon as we get a window, and we really appreciate your patience on that.

Your recommendation means a lot to us — thank you again!

Rated 5 out of 5 stars

A Drive Do-over and a Garden Glow Up

A driveway and garden makeover all in the one go is not for the fainthearted. In all honesty, it's a lot and you really do have to put a lot of faith in the team and trust the process. The driveway has been extended to alleviate the stress of children becoming drivers in an area with very limited on street parking. Old monoblock and unused grassed areas were removed and a roomier driveway was created. It looks massive, really tidy, and makes for a much more comfortable life!! However, the back garden is the 'pièce de résistance'! To say we are delighted with how our back garden has been transformed would be a massive understatement. Marc's creative vision took a boring and unloved space with continual (very draining) drainage issues and spectacularly elevated it to what is now a heavenly haven we actually all want to spend time in- just looking out at it from the house is cathartic! Pairing quality artificial grass with the curvy contrasting paving is super effective in real life...and clean...so lovely and clean!! Drainage issues have been resolved. The dog is delighted to finally run free without fear of a hose down. We no longer keep a pair of wellies at the back door. It's a beautiful, low maintenance, clean (I did say clean again, yes) space the whole family will enjoy for many, many years to come. The guys really did put a shift in; any additional tweaks we thought of as the work progressed were accommodated with ease. We would have no hesitation in using Bespoke Landscape Designs again-although we have our dream garden and extended driveway now and we're not moving! Team Bespoke have worked a miracle and we are absolutely thrilled with the results. We just can't possibly recommend them highly enough!

April 11, 2025
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Reply from Bespoke Landscape Designs

Wow — thank you so much for such an amazing and thoughtful review 🙏✨
Transforming your driveway and garden was a fantastic project to be part of, and it truly means the world to hear how delighted you are with the results. We know a makeover of that scale takes a lot of trust, and we’re so grateful you put that trust in us to bring your vision to life.

Hearing how much of a difference the new driveway has made, and how much joy the garden now brings to your family (and the dog 🐾), honestly makes all the hard work worth it. From solving drainage issues to creating a clean, low-maintenance haven, this was a real team effort, and we’re thrilled you love it as much as we do.

Thank you again for your incredible words and recommendation — it means so much to us.

Rated 5 out of 5 stars

I would highly recommend Bespoke…

I would highly recommend Bespoke Landscape Designs. They did an amazing job on my Astro turf and within a short period of time, which was great. The staff were all lovely to deal with, very professional and friendly. Thanks again.

February 27, 2025
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Reply from Bespoke Landscape Designs


Thank you so much for your kind words and for taking the time to leave us a review! We're delighted to hear that you're happy with your artificial lawn and that our team made the process smooth and enjoyable. It was a pleasure working on your project, and we truly appreciate your recommendation. If you ever need anything in the future, don’t hesitate to get in touch.

Best regards,
Marc & the Bespoke Landscape Designs Team

Rated 5 out of 5 stars

Excellent communication and…

Excellent communication and workmanship. Would definitely recommend

February 21, 2025
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Reply from Bespoke Landscape Designs

Thank you so much for your kind words!
We’re delighted to hear you were happy with both the communication and the quality of the work — that’s exactly what we strive for on every project. Your recommendation means a lot to us

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly, easy to talk to and happy to answer any queries

February 14, 2025
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Reply from Bespoke Landscape Designs

Thank you so much for your lovely feedback!
We’re really glad to hear you found the team helpful and easy to talk to — that’s exactly the kind of experience we want every customer to have. Always happy to answer any questions and make the process as smooth as possible.

We really appreciate you taking the time to share your experience

Rated 5 out of 5 stars

Professional fairly priced fence repair

Quick to get back to me when I enquired about my fence repair, came out and provided quote. Professional and fairly priced. Work took place quickly guys did a great job and cleaned up after themselves, I’m really happy with the work.

February 6, 2025
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Reply from Bespoke Landscape Designs

Thank you so much for your kind words!
We’re really glad we could help with your fence repair quickly and that you were happy with both the service and the result. The team always aims to deliver professional work and leave everything clean and tidy, so it’s lovely to hear that came through.

We really appreciate you taking the time to share your experience

Rated 4 out of 5 stars

Bespoke Landscaping

I found Mark who runs the company very good to deal with. His communication skills are excellent. He gives you a visit initially to take measurements and informs you of the work and materials needed to do the job. He sends you an email quickly after his visit giving you a quote.
Once you have accepted this, he gives you an approximate month of the
year when they can do the job.
You may have to wait a bit longer than planned as weather delays have knock on effects with other jobs that they have on their schedule before they get to you. But the weather is beyond everyone's control
We were given 4/5 days notice before arriving to start the job which was plenty time to get things organised.
Mark and his two workmates Jordan and Adam are great. They work hard and do a good job as they are committed to the good reputation of their company and ensure you are happy with their work.
I am planning to use them again for phase 2 of landscaping my garden. I would have no hesitation in recommending them if you are thinking about undertaking any landscape work in your own garden.

January 15, 2025
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Reply from Bespoke Landscape Designs

Thank you so much for taking the time to leave such a thoughtful and detailed review
It really means a lot to hear how happy you were with the communication, planning, and the work carried out. We always aim to keep our clients informed every step of the way, and your understanding about weather delays is genuinely appreciated — it can certainly keep us on our toes at times!

It was a pleasure working with you, and we’re delighted that you’re planning a phase 2 with us — we can’t wait to bring the next part of your garden to life. Thank you again for the lovely recommendation

Rated 5 out of 5 stars

I am super impressed with Marc the…

I am super impressed with Marc the lads. They were so helpful from start to finish. They were polite & very respectful especially towards my neighbour. This is the first time we have ever asked anyone for help on a project & they were ace. They were efficient throughout & left the site spotless & tidy. We are hoping to start a 2nd project with them. Thank you boys.

January 8, 2025
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Reply from Bespoke Landscape Designs

Thank you so much for your wonderful feedback! 🙏
It really means a lot to hear how happy you were with the whole experience — from start to finish. The team always aim to be respectful, efficient, and leave everything spotless, so it’s lovely to know that came across.

We truly appreciate your trust, especially with it being your first project, and we’d be absolutely delighted to work with you again on the next one!

Rated 5 out of 5 stars

Excellent service

Excellent service. Messaged yesterday afternoon for salt for the driveway and it was delivered less than 24 hours later and on a Sunday too! Convenient Bank transfer payment too. Could not fault them.

January 5, 2025
Unprompted review
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Reply from Bespoke Landscape Designs

Thank you so much for your lovely feedback!
We’re so glad we could get the salt delivered quickly — even on a Sunday! We always do our best to be as responsive and reliable as possible, especially when the weather turns. Delighted to hear you found the service and payment process so convenient.

We really appreciate your support

Rated 5 out of 5 stars

I messaged Bespoke Landscape Designs…

I messaged Bespoke Landscape Designs Ltd yesterday to ask for salt as pathway was like an ice rink.
Nothing was a bother to them they arranged to deliver today which when I opened my door this morning it had been delivered.
I was surprised that I did get it delivered before payment was paid as I struggled to work out what to do, however alls sorted out now and I’m 100% happy with this service. Thanks again.

January 5, 2025
Unprompted review
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Reply from Bespoke Landscape Designs

Thank you so much for your kind words!
We’re so glad we could help get the salt to you quickly and make things a bit safer around your home. No bother at all — we’re always happy to assist, especially in tricky weather conditions. We really appreciate your honesty and are delighted to hear you’re 100% happy with the service.

Thanks again for taking the time to share your experience

Rated 5 out of 5 stars

Excellent service

Contacted BLD asking for grit delivered same day due to bad weather. They were more than happy to help and kept in contact. Great service. Thank you

January 4, 2025
Unprompted review
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Reply from Bespoke Landscape Designs

Thank you so much for your kind words!
We’re really glad we could help get the grit to you quickly — especially with the weather the way it’s been! Keeping in touch and making sure everything runs smoothly is always a priority for us.

We really appreciate you taking the time to leave this lovely review

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