Bestbuys The Great Outdoor StoreReviews 

265
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Great suite for my garden with good quality materials. Delivery was amazing too I ordered on the Saturday and it was here Monday morning. Also Jack the delivery man was so kind and helpful to me as I... See more

Rated 5 out of 5 stars

We always go to Best Buys for our hot tub and garden furniture needs. The staff are friendly, informed and knowledgeable. Nothing is too much trouble, they'll even carry big garden armchairs downstair... See more

Rated 5 out of 5 stars

I have bought a lot of garden furniture from Bestbuys in the past 12 months and I have been very impressed by their range, product knowledge and overall customer service. Jack has been particularly h... See more

Rated 5 out of 5 stars

We recently bought a Clementi Family 80x60 wood fired oven after seeing and tasting a pizza cooking demonstration that Adam was doing outside the store. John and the team were really helpful. Brillian... See more

Company details

  1. Outdoor Furniture Store
  2. Garden Furniture Shop
  3. Grill Store
  4. Hot Tub Store
  5. Outdoor Clothing and Equipment Shop

Written by the company

Based in Wellingborough since 1983, Bestbuys is a large retail store which dramatically changes throughout the year to reflect the outdoor seasons. ----- For the summer, we have a huge range of Outdoor Furniture and Garden Accessories to help you make the most of your garden or patio. All of our items are on display for you to see and try, including our range of Patio Dining Sets, Corner Sets, Sofa Sets, Sun Loungers, Parasols, Gazebos and much more... We also stock a great selection of Charcoal Barbecues, Gas Barbecues, Fire Pits and Barbecue Accessories including BBQ Tools, Covers, Firewood, Smoking Wood Chips and more to help you enjoy some al fresco dining. Whether you like the authenticity of cooking using charcoal or prefer the convenience of gas, we have the perfect barbecue, accessories and fuel to get you grilling this summer. ----- If you are looking for a way to relax and take care of your body, a Hot Tub could be the perfect investment for you. Our range of Hot Tubs include the latest technology / features and are among the most energy efficient Hot Tubs on the market. You can relax in the knowledge that having installed over 1,000 Hot Tubs locally, our team of award-winning engineers are on hand to answer any questions you may have and offer expert after sales service and advice. ----- In the winter months, our store still features a reduced summer range, but also gradually shifts towards our range of Winter Clothing and Ski Wear. If you are looking for a warm waterproof jacket for those chilly morning walks or want to get kitted out for your upcoming ski trip or northern lights tour, we have a great range of winter clothing and accessories to help you enjoy the outdoors in comfort (Winter Clothing normally available in store from September – March). ----- To help you celebrate Bonfire Night and New Year’s Eve with a Bang, we have a huge range of fireworks available to buy in store from small sparkly fountains and low noise fireworks all the way up to large barrages, firework selection boxes and rockets (Please visit our website or contact our store for Firework sale dates). ----- Our team of friendly product experts are on hand in store to answer any questions you may have. We look forward to seeing you at our store in Wellingborough.


Contact info

5.0

Excellent

TrustScore 5 out of 5

265 reviews

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5.0

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(265)

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Rated 5 out of 5 stars

Only just joined Trustpilot but shopped…

Only just joined Trustpilot but shopped here about 2 years ago and always wanted to talk about the exceptional service we had, had trouble with out bbq and couldn't be more helpful, forget the chaps name but think he was the manager, went above and beyond, please shop here, it's local, support this family business. Sorry review was so late, bbq still good today, used it Tues in the sun 🌞 Carol x

June 17, 2021
Unprompted review
Rated 1 out of 5 stars

Couldn't be more dissapointed...

Placed an order and a £500 deposit for a hot tub back in July on the understanding it would be delivered early September. Electrics fitted, base fitted, decking all planned and all good to go. As we are very excited we rang at the end of August to enquire how to pay the remaining balance and confirm the date of delivery to be told it hasn't even been built yet. After being built it has to be shipped to the UK, tested and then sent on to us. Late October if we are lucky.

It's not so the much the broken promise and late delivery, it's the fact we had to call them. If it hasn't been built as of today and it has to be shipped from a different continent it is never going to be here early September. All hot tub parties cancelled for next month...

On a positive note I rang four dedicated hot tub suppliers and two of them can supply same or better specification tubs for the same price guaranteed in September.

We tried to shop local...

August 29, 2020
Unprompted review
Bestbuys The Great Outdoor Store logo

Reply from Bestbuys The Great Outdoor Store

Dear Graham Smith

We are sorry we could not meet the original estimated delivery date of early September. Normally we keep our range of hot tubs in stock to avoid such disappointment, but unfortunately, these unprecedented times combined with a sudden increase in demand for hot tubs have caused industry wide delays which have been outside of our control.

We have been in regular contact with our suppliers to find out the latest information regarding delivery dates and had been waiting for more concrete news on your hot tub regarding delivery times before contacting you. We are sorry that you had to call us first before we could call you with more news.

We appreciate that you have tried to shop local with us and hope that we have the opportunity to serve you again in the future.

Kind Regards
Bestbuys

Rated 5 out of 5 stars

Fantastic Hot Tub Service

Amazing hot tub service, from very start to very finish, excellent quality for money, John and his team were fabulous, would definitely recommend....really really pleased!!!

April 6, 2019
Unprompted review
Rated 5 out of 5 stars

Lovely product and service!

I just had purchased a Gazebo Canopy - an item that would fit perfectly my freshly landscape garden, and it turned up to be a piece of the highest quality! My entire family loved it and we can see where the summer dinners and weekends would be spent!
I also were nicely surprise how fast the delivery was, no delays, no problems with the transaction either..Love it all the way!

March 16, 2018
Unprompted review
Rated 5 out of 5 stars

Denver 6 sided Gazebo Canopy

The item purchased - Replacement Gazebo Canopy - is itself a quality piece of kit. What pleased me particularly was the efficiency of the transaction and free delivery service - ordered pm and early delivery next day..

September 22, 2017
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. We bought an outdoor revolution tent and this arrived within 2 days. fantastic product great customer service. i would definitely recommend and use again without hesitation.
Top company ....

September 5, 2017
Unprompted review
Rated 5 out of 5 stars

vango solaris

I bought a vango solaris tent it was delivered on time great service the tent was pitched first time in about 12 minuets very roomy should pitch faster now i know what i'm doing

August 15, 2017
Unprompted review
Rated 5 out of 5 stars

Coleman Coolbox

Great product and still looking for the dent on the outside! Keeps ice cubes frozen for 3 days - it's great

July 24, 2017
Unprompted review
Rated 5 out of 5 stars

Next day delivery

Next day delivery. Vango 400+ tent easy to put up. Not yet tested in wet or windy weather. Very good price.

July 10, 2017
Unprompted review
Rated 5 out of 5 stars

All good

Ordered one evening, phoned up the next morning as I needed express delivery, they put it on express and arrived the next day. Good service, quick delivery friendly staff, and cheapest I could find on the internet. Happy days!

July 5, 2017
Unprompted review

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