Update window on a Wednesday night, the banner said the cashier would be unavailable from eleven until about half twelve. Left it, went to bed, checked the laptop at seven the next morning. Cashier wa... See more
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Fair warning, the weekend queue does add a day, I found that out with a Saturday cashout request that landed on the Tuesday. Weekdays it's been consistent though, four in a row inside six hours, the l... See more
Support answered nothing, copy pasted replies for every question.
Two accounts ago I was somewhere that credited £5 of free play the moment I stopped for the evening, which sounds generous and is the opposite of it. This one does not chase. I deposit £20 o... See more
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100% up to £500 + 250 Free Spins
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with one hand on the phone
with one hand on the phone, received and approved were shown as different casino verification stages
phone first thing
phone first thing, promo card right there in the lobby, 15 spins for £5 deposited. did it while the kettle went
bonus spins landed before i sat down. wagering x20 on what they win, which the card said underneath. no messing with codes
KYC done in two hours.
Before my commute
Before my commute, megan in live chat answered the actual question while I waited for takeout. This left the feature predictable, so I moved on
Found the time-out button without…
Found the time-out button without digging through five menus. I used it after a longer session and it was still active later.
Asked email about deposit receipt
Asked email about deposit receipt; answer was short, anyway now but it there told me exactly a bit what to check
I wanted to know if a cashout could go…
I wanted to know if a cashout could go to a different account from the deposit. Asked before trying it. Danielle on live chat said no, it has to return the same way, and pointed at the line in the terms that says so. Fair enough. Sent £58 back to the same card, approved that evening, on the card three working days later exactly as she said.
cashier sits one tap from the slot
cashier sits one tap from the slot. opens instantly.
good.
Cashback appeared this morning
Tablet session stayed stable during the…
Tablet session stayed stable during the later check.
support answered friendly and clear
I like that recent-titles lis
I like that recent-titles list did not vanish after sign-out.
Came back after dinner, opened the same slot, and. The options were still normal.
this morning
this morning, Lightning Roulette was slow to start, but it remembered my slot round
First deposit through my debit card
First deposit through my debit card, went in straight away.
Rainbow Riches for half an hour, didn't win much. Cashed £38 before five, bank next morning
nothing flashy jumped out
nothing flashy jumped out. I checked the lobby, from the mobile page FAQ, and deposit limit page, and everything I touched worked normally FINALLY.
Two accounts ago I was somewhere that…
Two accounts ago I was somewhere that credited £5 of free play the moment I stopped for the evening, which sounds generous and is the opposite of it.
This one does not chase.
I deposit £20 on a Friday, play it down over a week or two, and when it is gone nothing turns up telling me about a matched offer.
If I want one I open the promotions page myself.
That is why my £20 a month has stayed £20 a month.
on mobile data in the hallway
on mobile data in the hallway, live chat took a bit, then the agent checked my casino payout status
Spending history loaded up plainly.
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